Provides help for electric bills to people in Ohio with a low income who have tried all other resources (HEAP and PIPP). To qualify, households must have disconnected electric service and must have made a sincere effort to pay their electric bill in the last 90 days. Go online to use their income calculator to find out whether you qualify. Click to find an agency in your area that will help you with the application process.
PO Box 42329, Pittsburgh, Pennsylvania 15203
Customers of AEP Ohio can schedule a low-cost energy assessment, where an AEP assessor visits the home to make personalized recommendations. Some residents may be eligible (based on financial need) for their community assistance program as well. They may receive insulation, air sealing, lights, refrigerator replacement and other energy-saving improvements.
Free Energy Repair Services: aepohio.com/save/residential/programs/SMARTCommunityAssist.aspx
Payment Assistance: aepohio.com/save/residential/Payments
Energy Saving Tips: aepohio.com/save/residential/learn
Customers who have received a disconnect notice or are unable to pay their electric bill can call the toll-free number to set up a payment extension or a discount plan. Customers who have special needs or medical conditions can request a medical certification form.
850 Tech Center Drive, Gahanna, Ohio 43230
(800) 277-2177 or (888) 216-3505 in Spanish only
Award college scholarships to military veterans and their families, offer immediate assistance for household needs, utilities and food to military families directly affected by Operation Iraqi Freedom and America’s War on Terrorism. Their special support programs, such as temporary financial assistance, award cash grants to minor children of veterans who are eligible for American Legion membership, counseling and mental health.
Physical Address: 700 North Pennsylvania Street, Indianapolis, Indiana 46206
Mailing Address: PO Box 1055, Indianapolis, Indiana 46206
Offers counseling, education and advice on housing issues to new and existing homeowners including dealing with rental issues, preventing foreclosure, and bankruptcy counseling.
Corporate Location: 690 Taylor Road, Gahanna, Ohio 43230
Pickerington Location: 1017 Refugee Road, Pickerington, Ohio 43147
(800) 355-2227 or (614) 552-2222
Provides discounted phone service for customers with a low income, including free line connection, monthly discounts and no deposits for local service. You must me a current AT&T telephone customer. Call the toll-free number or fill out an application online.
150 East Gay Street, Columbus, Ohio 43215
(888) 256-5378 or (800) 910-1030 in Spanish only
Offers chronic obstructive pulmonary disease (COPD), asthma and Ohio Benefit Bank (OBB) services; a free Lung Health Clinic and Mobile Medical Unit that provides caring medical and nursing services from a skilled professional staff. They also provide help with winter heating and summer cooling programs through HEAP, electric bill assistance and window air conditioners to those without central air for households who are medically needy. Sign up to receive free air quality alerts through the MORPC (Mid Ohio Regional Planning Commission) Air Quality Awareness Program.
1520 Old Henderson Road, Columbus, Ohio 43220
Provide holiday assistance, housing and emergency assistance, free dinner and host a free summer program through CDF Freedom Schools. Call for serving times and days.
501 East Broad Street, Columbus, Ohio 43215
Heart of the City Freedom School: broadstreetumc.net/hocfs
Connects people in need in the Groveport Madison school district with community resources. Services include rent and utility help, emergency cash assistance, help in preparing applications for food stamps, distribution of household items and more.
PO Box 542, Groveport, Ohio 43125
A neighborhood-based community center that serves the near east and near south neighborhoods of Columbus, Ohio. Services include:
1150 East Main Street, Columbus, Ohio 43205
Provides inspection and enforcement for rental housing when landlords do not fix problems. Enforces housing codes such as maintenance and safety issues (leaks, plumbing, broken fixtures and appliances, pest problems, leaking roof, gutters and downspouts, chipping & peeling paint, etc.), high grass & weeds, trash, and vacant structures. To address a problem, call the City of Columbus Service Center or enter a complaint online at their 3-1-1 website.
Offers a utility discount for water and sewer charges for people with a low income. Go online to complete the application offered in both Spanish and English.
910 Dublin Road, Columbus, Ohio 43215
Provides assistance to residents on issues such as unsafe buildings, unsanitary conditions, carbon monoxide inspections, high weeds, owner refusal to make repairs and animal maintenance.
50 West Gay Street, Columbus, Ohio 43215
Office: 3222 North High Street, Columbus, Ohio 43202
Food Pantry: 14 West Lakeview Avenue, Columbus, Ohio 43202
Offers several programs for customers with a low income, including extended payment plans, discounted programs and services for those with medical needs. Visit the website for more information about each program.
(800) 344-4077 or (800) 877-8973 Sprint relay or (800) 750-0750 Ohio relay TDD/TTY
Advocates services for those experiencing homelessness, educates the central Ohio community about homelessness, and actively works to reduce hate crimes. They also provide homeless persons with a “Streetcard”, that lists information on most needed services in Franklin County for which they may be eligible.
1015 East Main Street, Columbus, Ohio 43205
Faith-based organization that serves low-income, homeless, and under-served individuals and families. They provide free, routine outpatient health and wellness services through the Mt. Carmel Mobile Medical Coach, hot meals and pre-packed lunches for kids, after school programs, holiday help, back-to-school supply giveaways, and homeless prevention resources.
38 West Greenwood Avenue, Columbus, Ohio 43201
Provides low-income and Section 8 housing and helps people access decent, safe and affordable housing. They can help Section 8 families become homeowners and become economically independent of housing assistance.
880 East Eleventh Avenue, Columbus, Ohio 43211
Provides assistance and advice on creating a safe home environment. This program is for eligible residents in Columbus and Worthington. Services include:
240 Parsons Avenue, Columbus, Ohio 43215
Healthy Homes Contact: (614) 645-8191
Lead Poisoning Contact: (614) 724-6000
A community‐based, non‐profit, advocacy organization that works to empower African Americans and marginalized groups through economic, educational and social progress with programs, classes and services. There various programs fall under six categories:
788 Mount Vernon Avenue, Columbus, Ohio 43203
This faith-based organization provides free produce, clothing and household items to families in need, affordable housing on the South Side of Columbus, youth development, health coaching, low cost bike repairs and more. They also have the All People’s Fresh Market, which has free fresh food 5 days a week. Go online to find out more information about different programs.
Physical Address: 946 Parsons Avenue, Columbus, Ohio 43206
Mailing Address: PO Box 6063, Columbus, Ohio 43206
Main Phone: (614) 445-7342
Free Store Phone: (614) 443-1713
A non-profit that offers mentoring and leadership development, bullying and violence prevention programs, summer camps, job readiness programs, college and university tours to elementary school, middle school and high school youth. CND also offers emergency support services on a case-by-base basis, parenting services and addiction counseling for adults.
Provides housing assistance to adults with addiction or substance abuse, mental disorders and those who struggle with homelessness. Apartments are scattered throughout 28 zip codes in Franklin County. Tenants also receive help with finding employment.
1680 Watermark Drive, Columbus, Ohio 43215
Offers an alternative to the court system by providing an impartial mediator who helps work out conflicts. They provide problem-solving services for domestic and family issues, divorce, neighborhood conflicts, tenant-landlord disputes, workplace issues and consumer rights disputes. Services are offered on a sliding fee scale.
67 Jefferson Avenue, Columbus, Ohio 43215
An emergency assistance program at Broad Street Presbyterian Church that can help with partial rental assistance or utility assistance and also refers people to other agencies in the community.
760 East Broad Street, Columbus, Ohio 43205
Provides accessible and affordable housing for people with disabilities in the Columbus area. People served by the Franklin County Board of Developmental Disabilities should contact their service coordinator regarding housing waiting list information. Also, they provide accessible renovation and construction services through their program Creative Renovations.
2233 Citygate Drive, Columbus, Ohio 43219
Provides legal advocacy and rights protection throughout Ohio to a wide range of people with disabilities. This includes assisting individuals with problems such as abuse, neglect, discrimination, access to assistive technology devices, special education, housing, employment, community integration, voting and rights protection issues within the juvenile and criminal justice systems.
200 Civic Center Drive, Columbus, Ohio 43215
(614) 466-7264 or (800) 282-9181 (Toll-free in Ohio only)
(614) 728-2553 TTY or (800) 858-3542 TTY (Toll-free in Ohio only)
Provides free interview and work-ready clothing, mentoring and career center resources (like professional development, computers with Microsoft software, printers and more) for Central Ohio women ages 15 and up. A referral is required to receive services.
1204 North High Street, Columbus, Ohio 43201
Provides free household furniture that is gently used. Must be referred by a local social service agency who will also arrange an appointment for the family. Curb-side delivery of furniture is provided for a fee or the family can arrange to pick up. There is also an operational fee due at the time of appointment. Local social service agencies can make referrals by phone or online with a created login account.
6253 Old Avery Road, Dublin, Ohio 43016
This program to support individuals so that they may live where they want and with whomever they choose. ECHO assists in a variety of ways including housekeeping, money management, transportation, and serves as a friendly face to support and encourage people with developmental disabilities to make their own decisions.
6500 Busch Boulevard, Columbus, Ohio 43229
Works within child welfare, adoption, and juvenile justice systems to support positive outcomes for children, youth, and families. They offer direct representation of system-involved youth, advocacy, training and education.
Capital University Law School
303 East Broad Street, Columbus, Ohio 43215
Operates during the holiday season providing toys to children ages birth to 12 within the Central Ohio area. They work with local agencies throughout Franklin County to do sign-ups. A listing of these agencies, their locations and registration dates can be found on the website.
2055 Corvair Avenue, Columbus, Ohio 43207
For people who may be in danger of facing foreclosure, the national Homeowner’s HOPE Hotline offers free and confidential assistance 24 hours a day, 7 days a week. HUD-certified counselors can work with individuals to find a solution and set up a plan of action.
7645 Lyndale Avenue South, Minneapolis, Minnesota 55423
Offer services and resources on birth/death certificates, inspection reports, plumbing inspections, the environment (air quality, water quality and waste); low cost healthcare and immunization clinics, lead inspection, free home radon test kits, and other important health topics related to the needs of Franklin County. Visit the website for more information.
280 East Broad Street, Columbus, Ohio 43215
(614) 525-3160 or (800) 750-0750 TTY/TDD
Weekend, Holiday and After Hours Emergency Hotline: (614) 525-3965
Provides free furniture to central Ohio residents struggling to furnish their homes as a result of economic and other significant life challenges. Furniture With A Heart Thirft Store, a social enterprise of the Furniture Bank of Central Ohio carries gently used furniture, household goods, clothing and sporting goods. Referral needed.
A community wide, faith-based organization committed to helping the residents of the Gahanna-Jefferson school district in a time of need with a “hand-up”. They help provide food through their food pantry (by appointment), children’s clothing, rent and utility assistance, school supplies, holiday gifts and meals, and summer lunches.
165 Granville Street, Gahanna, Ohio 43230
Offer mentoring programs for youth ages 10-18, annual school supply giveaways, provide free fresh produce and food items; financial literacy classes, and community-based services and affordable housing for youth and families living in the Driving Park Area and surrounding communities.
975 Bulen Avenue, Columbus, Ohio 43206
Provides free cloth diapers to low income families to help ease the cost of diapering their children. They lend cloth diapers in good usable condition to the parents/guardians, who are responsible for the washing and the cost of return shipping when they’re done with their diapers.
Toll Free: (855) 439-4344
183 Hawkes Avenue, Columbus, Ohio 43223
Offers employment and job training programs, social and education programs for people with developmental disabilities and other barriers to employment. They also offer in art, health and wellness programs, and a variety of activities in community settings including volunteering, recreation and leisure, and community awareness. At their Goodwill Stores are thrift clothing, furniture, vehicles, art and more. Visit the website or call for center and store locations in Central Ohio.
1331 Edgehill Road, Columbus, Ohio 43212
(614) 294-5181 or (614) 583-0293 TTY
A faith-based, non-profit organization based in Columbus’ Hilltop community. Some of their programs include a teen club, teen free store, basketball at their gym, their no-cost Westside CDF (Children’s Defense Fund) Freedom School, free legal clinic and more. Visit the website or call for program locations.
Sells affordable homes to people with a low income who are first-time homebuyers. Participants must go through a screening process and demonstrate their ability to repay a mortgage and help build their home. They also offer a low cost home repair program to current homeowners in Franklin, Licking, and Madison counties.
4391 Cleveland Avenue, Columbus, Ohio 43224
This comprehensive information and referral service connects those in need with thousands of social service, government and community resources. They help find a solution to any need. Free and confidential, available throughout Franklin County 24 hours a day, 7 days a week.
195 North Grant Avenue, Columbus, Ohio 43215
Healthy Homes is one portion of the Healthy Neighborhoods, Healthy Families initiative (HNHF) started by Nationwide Children’s Hospital. The goal is to address vacant and abandoned properties in the 43205, 43206 and 43207 zip codes on the South Side of Columbus, in order to provide safe and healthy homes for individuals to live in. Programs include home buyer assistance, education, housing rehabilitation and grant home repair for existing homeowners.
611 East Livingston Avenue, Columbus, Ohio 43205
Provides eligible individuals with canned and boxed food, bread, produce, and personal care items, as well as utility assistance. They offer assistance to residents who live in the Hilliard City School District.
5454 Franklin Street, Hilliard, Ohio 43026
33 North Grubb Street, Columbus, Ohio 43215
Provides a list of low-cost rental properties and homes, offers financial help for people who have fallen behind on mortgage payments, and gives free credit and budget counseling. They can also help people buy a home and assist with down payments.
3443 Agler Road, Columbus, Ohio 43219
Provides affordable housing in the Hilltop Community of Columbus. They also offer homebuyer education programs, one-on-one budget, credit and financial counseling sessions, and can provide down payment assistance and mortgage counseling to prevent foreclosure.
3659 Soldano Boulevard, Columbus, Ohio 43228
Lists HUD rentals and homes online throughout Ohio. The HUD office in Columbus services 40 Ohio counties in central and southeastern Ohio.
200 North High Street, Columbus, Ohio 43215
HUD in Ohio: portal.hud.gov
Provide income-based case management services, emergency assistance services, financial services, computer literacy and workforce development programs. Most of the programs are for Franklin County residents living at or below 125% of the Federal Poverty Level.
700 Bryden Road, Columbus, Ohio 43215
Provides limited financial assistance for water and fuel for low-income people whose utilities have been shut-off or have a shut-off notice. Also, offers grocery items, infant formula, clothing, coats and blankets. Makes referrals to community agencies who assist in the prevention of repeat crises.
578 East Main Street, Columbus, Ohio 43215
Provides free civil legal assistance and guidance to low income residents and senior citizens of Columbus and Central Ohio (residents of Franklin, Madison, Delaware, Marion, Morrow and Union counties). Legal Aid attorneys may be able to assist you with the following types of cases or legal problems: consumer law, family law, housing, public benefits, reentry, seniors, tax, veterans, education and “Brief Advice” clinics.
A one-stop shop for housing resources in Licking County. They assist low-income people and anyone needing to find more affordable housing, or those who are at risk of utility disconnection. They also offer financial coaching, personal finance classes and foreclosure prevention services.
Physical Address: 23 South Park Place, Newark, Ohio 43058
Mailing Address: PO Box 613, Newark, Ohio 43058
(877) 421-5224 Toll-free or (740) 345-1970
A faith-based organization that serves individuals, families and Franklinton community members. They offer transitional housing for previously incarcerated women, free meals, leadership training; tutoring, mentoring and youth programs. They also provide housing, finance, employment, education, life coaching and addiction recovery services. Visit the website for more information on the programs they offer.
1066 Bellows Avenue, Columbus, Ohio 43223
Provides food, clothing, personal hygiene items, emotional support and other resources to veterans, active duty personnel, reservists, military families and survivors.
Physical Address: Victorious Living Christian Center
2375 Columbus Street, Grove City, Ohio 43123
Mailing Address: 829 Bethel Road, Columbus, Ohio 43214
Offers shower and laundry for the homeless on a first come, first serve basis, haircuts for the homeless and a clothing pantry, by appointment only. Visit the website or call for days these resources are available.
649 West Broad Street, Columbus, Ohio 43215
Clothing Pantry: (614) 224-4770
Provides access to affordable rental homes for very low income households with children ages 13 and under in Gahanna, Dublin, Olentangy and Hilliard school districts. They offer workshops and coaching on reaching your financial, career, educational and wellness goals for you and your family. Visit the website for application information.
Ebner Building – Columbus Jewish Foundation
1070 College Avenue, Columbus, Ohio 43209
Helps low-income families, single persons and seniors find quality affordable housing throughout Ohio. Also assists homeless and people with disabilities.
2335 North Bank Drive, Columbus, Ohio 43220
(800) 388-2151 or (614) 442-4390 TDD
A charitable organization that helps match families in need with local businesses, volunteers and service organizations that offer resources such as food, tutoring, volunteering, clothing, supplies and more.
200 East Wilson Bridge Road, Worthington, Ohio 43085
Offers assistance programs, with their primary service area including 43201, 43202, 43210 and 43211. Services also include: food pantry, free clothing to children and adults, monthly free fresh produce markets, free tax preparation with American Association of Retired Persons (AARP), back to school programs, Holiday Food programs, Christmas Gift Adoptions program, and Ohio Benefit Bank services.
1950 North Fourth Street, Columbus, Ohio 43201
Provides a variety of free publications to help consumers understand current utility (like electric, natural gas, telephone and water) issues. They also provide free knowledgeable outreach and education professionals to talk about a variety of topics to groups.
10 West Broad Street, Columbus, Ohio 43215
(614) 466-8574 or (877) 742-5622
A one-stop place where Ohioans with a low to moderate income can check eligibility for benefits such as child care help, home energy assistance, free tax preparation services and children’s health care insurance. Click on QuickCheck to find out if you are eligible for benefits. Once determining eligibility, you can find a Benefit Bank near where you live.
101 East Town Street, Columbus, Ohio 43215
Consumer Assistance Hotline: (800) 648-1176
Provides lead poisoning prevention programs throughout Ohio. Ohio residents can borrow vacuum cleaners to help free their home of lead dust.
246 North High Street, Columbus, Ohio 43215
(877) 668-5323 or (614) 466-1450
Provides heating and cooling assistance and utility discounts, with eligibility based on household income. The HEAP program offers a one-time payment for utility customers during the winter and summer throughout Ohio. Call or download an application from the website. They also provide weatherization services.
77 South High Street, Columbus, Ohio 43216
(800) 282-0880 or 7-1-1 TDD
Helps the development, rehabilitation and financing of low- to moderate-income rental housing. Offers programs for first-time homebuyers, renters, and others find affordable housing that meets their needs. Offers low-interest loans and down payment assistance to qualified homebuyers. Other programs include assistance for recent college grads and low-interest loans for firefighters, teachers, police officers, military personnel and health care workers.
57 East Main Street, Columbus, Ohio 43215
(614) 466-7970 or (888) 362-6432 Toll-free or (800) 750-0750 TDD
Works with families and children, farmers and business owners, community leaders and elected officials to build better lives, better businesses and better communities in Ohio. Many programs fall into four categories, including;
Assistance is available for both gas and electric bills. The assistance may be in the form of a reduction of heating bills and/or a set amount based on household income. The PUCO website gives information on how to sign up, who is eligible and what programs are available.
180 East Broad Street, Columbus, Ohio 43215
(800) 686-7826 or (614) 466-3292 or 7-1-1 TDD
Offers a free tool lending library, that has over 5,000 tools, to people and non-profit organizations. There are some income restrictions to being a Tool Library Member. They also offer free home repair and maintenance to income-eligible seniors and people with disabilities. Their website also has information about lead safety.
2771 East Fourth Avenue, Columbus, Ohio 43219
Helps connect residents of Wallick Communities and other affordable housing communities to supportive services. Services are coordinated through on-site Service Coordinators who make referrals to local community organizations, and bring resources on-site (like financial/emergency, educational, employment, health and wellness and legal assistance).
160 West Main Street, New Albany, Ohio 43054
Information about Wallick Communities: wallickcommunities.com/apartments/Ohio-apartments
This is a national program that provides one free cell phone to one household or those who live in shelters, public housing or can be considered as their own separate household living in a family setting. Requirements for eligibility are based on the applicant meeting federal poverty criteria or participation in a state or government support program; such as food stamps or medical, for example. SafeLink representatives will help determine eligibility.
9700 Northwest 112th Avenue, Miami, Florida 33178
Enrollment and Plan Changes Support: (800) 723-3546
Technical Support Only: (800) 378-1684
Offer various services for Central Ohio families throughout the year. Their services include: an in-residence rehabilitation program, after school learning centers for youth to get tutoring and homework help, job help, Christmas assistance; free meals and produce giveaways, furniture assistance, housing and rent assistance, utility assistance and veteran support services. Visit the website for their Family Thrift Store locations in Central Ohio and for more information on each program.
Link to Family Thrift Store list: co.salvationarmy.org/CentralOhio/family-stores-in-central-ohio
Offers free programming and connects families facing suburban poverty in Hilliard to resources. Programs include a summer lunch program for children, ESL classes, a legal clinic, a monthly job readiness clinic, winter coat store and more.
Upper Arlington Lutheran Church (UALC) at Mill Run
3500 Mill Run Drive, Hilliard, Ohio 43026
Provides a variety of services for Somali youth and adults.
3422 Cleveland Avenue, Columbus, Ohio 43224
Provides support to homeless men and women through emergency shelter, transitional and supportive/permanent housing. These services are available to persons living with certain medical conditions and chronically homeless people.
924 East Main Street, Columbus, Ohio 43205
A faith-based, non-profit organization that provide various services including, a community kitchen, tutoring, adult literacy and GED prep classes; school supply giveaway, Christmas toy giveaway, food pantry, pregnancy support; vision, dental, eye clinic, and healthcare with the Mount Carmel Mobile Medical Coach, and family events.
Physical Address: 888 Parsons Avenue, Columbus, Ohio 43206
Mailing Address: PO Box 6341, Columbus, Ohio 43206
Stowe Pregnancy Resource Center: stoweprc.org
Multifamily workforce development that consists of 1-, 2- and 3-bedroom units of multifamily housing and provides training and support service space for resident and project partners.
Property Address: 755 East Whittier Street, Columbus, Ohio 43206
(614) 369-3712 or RCG Training Center: (614) 445-7342, ext. 24
Training Center: 4allpeople.org/rcg-training-center
Offers after-school, in-school and summer youth programs, family needs assistance, reentry programs, counseling services, drug treatment, crisis intervention and more. Visit the website for a detailed description of their services.
510 East Mound Street, Columbus, Ohio 43215
In the Center of Hope facility their services include: a food pantry (appointment required), provide free clothing and bedding sheets, free medical and vision care, clinical counseling, and Literacy Now tutoring program.
3964 East Main Street, Columbus, Ohio 43213
Offers a variety of services and programs some include an early childhood center, after-school and summer programs, sports and exercise programs, a free health clinic and free legal clinic, as well as immigration counseling services. Other programs include daytime and evening GED prep classes, English as a Second Language (ESL), Ohio Benefit Bank counseling, programs for homeschoolers, men’s and women’s support and recovery groups, marriage and parenting programs, financial counseling, career development services, dance, art, and music classes, and much more.
6000 Cooper Road, Westerville, Ohio 43081
Located inside Indian Run United Methodist Church, the Welcome Warehouse offers programs to assist Dublin area families who are temporarily in need. Those programs include: Adopt-A-Family, Welcome Warehouse Free Shop, Mobile Free Shops, Bed Donation Program, Back to School Outreach and Emergency Household Assistance.
6305 Brand Road, Dublin, Ohio 43016
Provides programs focused on 3 areas: Youth Development, Healthy Living and Social Responsibility. Their programs, services and initiatives are for men, women and children of all ages covering health and fitness, swimming, age-specific activities, child care, camps and more. Visit the website or contact a YMCA center for more information.
Full Facility Branches
Early Childhood Resource Network+ (ECRN+)
YMCA Administrative Offices: 40 West Long Street, Columbus, Ohio 43215
Provide affordable housing for women recovering from drug-related, alcohol-related, and mental illnesses. Services include: wellness and recovery support, computer and internet access, employment assistance, financial literacy classes, GED program and more. The YWCA Family Center provides emergency shelter and critical services including, family assistance, family advocacy, childcare, employment and resource center to help central Ohio families find housing. The YWCA Kids Place offers affordable childcare during the school year and summer programs for families in Gahanna and Westerville school districts. They also provide leadership training for high school girls and women in their 20’s.