Customers who have received a disconnect notice or are unable to pay their electric bill can call the toll-free number to set up a payment extension or a discount plan. Customers who have special needs or medical conditions can request a medical certification form.
850 Tech Center Drive, Gahanna, Ohio 43230
English: (800) 277-2177 or Spanish: (888) 216-3505
Provides help for electric bills to people in Ohio with a low income who have tried all other resources (HEAP and PIPP). To qualify, households must have disconnected electric service and must have made a sincere effort to pay their electric bill in the last 90 days. Go online to use their income calculator to find out whether you qualify. Click to find an agency in your area that will help you with the application process
PO Box 42329, Pittsburgh, Pennsylvania 15203
They award college scholarships to military veterans and their families. Their Family & Youth Support Program offers immediate assistance for houshold needs, utilities and food to military families directly affected by Operation Iraqi Freedom and America’s War on Terrorism. Special support programs, such as counseling and mental health, are offered to children and youth whose military parent is deployed, deceased or discharged.
700 North Pennsylvania Street, Indianapolis, Indiana 46206
Provides discounted phone service for customers with a low income, including free line connection, monthly discounts and no deposits for local service. Call the toll-free number or fill out an application online.
150 East Gay Street, Columbus, Ohio 43215
(888) 256-5378 or (800) 910-1030 Spanish
Provides help with winter heating and summer cooling programs through HEAP. They also provide electric bill assistance and window air conditioners to those without central air for households who are medically needy. Call to make an appointment. Click for more information about the Winter Crisis or Summer Crisis Programs.
1520 Old Henderson Road, Columbus, Ohio 43220
Connects people in need in the Groveport Madison school district with community resources. Services include rent and utility help, emergency cash assistance, help in preparing applications for food stamps, distribution of household items and more.
P.O. Box 542, Groveport, Ohio 43125
Offers a 20% discount for water and sewer charges for people with a low income. Go online to complete the application in Spanish or English.
910 Dublin Road, Columbus OH 43215
Offers several programs for customers with a low income, including extended payment plans, discounted programs and services for those with medical needs. Customers who use a medical certificate must enter into a payment plan or be subject to disconnection. Medical certificates may be renewed two additional times and may not exceed 90 days per household in a 12-month period.
200 Civic Center Drive, Columbus, Ohio 43216
Provides a maximum of $50 payable toward rent, home payments, electric or gas bills for area residents. Families must have a shut-off or eviction notice.
2710 Columbus Street, Grove City, Ohio 43123
(614) 221-6766 or 2-1-1 HandsOn Central Ohio
To be eligible for emergency rent or mortgage assistance, families must have an income at or below 125% of the federal poverty level, provide proof of the emergency, and demonstrate an ability to maintain stable housing beyond the assistance. Customers must call to schedule an appointment (no walk-ins).
700 Bryden Road, Columbus, Ohio 43215
Helps households with a low income in Franklin County that are threatened with a utility shut-off notice or that have run out of oil or propane. Programs include the Winter Crisis Program (WCP), Summer Crisis Program (SCP) and Percentage of Income Payment Plan (PIPP). Applicants must be in disconnect status to qualify. During the summer, applicants must have a medical condition that requires them to have electric service. A limited number of walk-in appointments are available each morning, but call to set up an appointment during busy times.
700 Bryden Road, Columbus, Ohio 43215
(866) 747-1038 or (614) 252-2799
Provides limited financial assistance for water, electricity, gas and fuel for low-income people whose utilities have been shut-off or have a shut-off notice.
578 East Main Street, Columbus, Ohio 43215
Provides free fans every summer to families in Franklin and Madison counties who have children with chronic health conditions (such as asthma) or families with elderly adults.
1699 West Mound Street, Columbus, Ohio 43223
A one-stop place where Ohioans with a low to moderate income can check eligibility for benefits such as child care help, home energy assistance, free tax preparation services and children’s health care insurance. Follow the link below to access QuickCheck, an easy online way of finding out if you are eligible for benefits. Once determining eligibility, you can find a Benefit Bank near where you live.
51 North High Street, Columbus, Ohio 43215
Provides heating and cooling assistance and utility discounts, with eligibility based on household income. The HEAP program offers a one-time payment for utility customers during the winter and summer throughout Ohio. Call or download an application from the website. They also provide weatherization services.
77 South High Street, Columbus, Ohio 43216
Assistance is available for both gas and electric bills. The assistance may be in the form of a reduction of heating bills or a set amount based on income. Eligibility for these programs is usually based on household income. The PUCO website gives information on how to sign up, who is eligible and what programs are available. Contact the consumer hotline below for more information.
180 East Broad Street, Columbus, Ohio 43215
(800) 686-7826 or (614) 466-3292
This is a national program that provides one free cell phone to one household or those who live in shelters, public housing or can be considered as their own separate household living in a family setting. Requirements for eligibility are based on the applicant meeting federal poverty criteria or participation in a state or government support program; such as food stamps or medical, for example. SafeLink representatives will help determine eligibility. Click the link below for more information or call the Ohio Outreach Representative.
9700 Northwest 112th Avenue, Miami, Florida 33178
(800) 378-1684 or (800) 867-7183
Utility assistance is seasonal and is available by appointment only. If you need utility assitance,
please locate the caseworker assigned to your zipcode by clicking the link below. Contact directly for details.
966 East Main Street, Columbus, Ohio 43205
Located inside Indian Run United Methodist Church, the Welcome Warehouse offers programs to assist Dublin area families who are temporarily in need. Those programs include: Adopt-A-Family, Clothing Warehouse, Furniture Match Program, Multi-lingual and Mobile Computer Labs, Back to School Outreach and Emergency Household Assistance. Call for details.
6305 Brand Road, Dublin, Ohio 43016
Provides limited financial assistance for utility bills, rent, and a food pantry to residents in the Westerville school district. They provide a six-day supply of food to eligible individuals. When school is not in session, they offer the Kids Lunch Club. Call HandsOn Central Ohio for a referral.
150 Heatherdown Drive, Westerville, Ohio 43081
(614) 889-0196 or 2-1-1 HandsOn