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Crisis & Emergency Services

Attention, if you are in crisis and need immediate help:

Franklin County youth up to age 17, call Nationwide Children’s Crisis Line (614) 722-1800
Franklin County adults ages 18 and over, call Netcare Access (614) 276-2273 or (888) 276-2273 Toll-free
Call 9-1-1
Visit the emergency room
Call or text the Suicide Prevention Hotline (614) 221-5445, Teen Hotline (614) 294-3300, or Veterans Crisis Line (800) 273-8255
Call the National Suicide Hotline (800) 273-8255 or (800) 799-4889 TTY or (888) 628-9454 for Spanish; visit website for online chat
Call the Disaster Distress Helpline (800) 985-5990 or (800) 846-8517 TTY, or text ‘TalkWithUs’ or ‘Hablanos’ to 66746

Drug Overdose Resources

Click here to view the Overdose Recognition and Response Guide from the State of Ohio Pharmacy Board. Providers and caregivers can find more information on their website or by calling.
(614) 466-4143 or TTY/TDD (800) 750-0750
pharmacy.ohio.gov
Click here to view the Ohio Department of Health’s list of drug overdose resources.
Call 9-1-1 for any medical emergency or suspected overdose situation.

Huckleberry House

Serves: Youth & Teens
Works with Central Ohio’s youth ages 12 to 24 and families who are dealing with issues like abuse, violence, neglect, poverty, and homelessness. Programs include:

Crisis Shelter – Provides emergency shelter and crisis intervention for youth ages 12 to 17.
Transitional Living Program – Assists youth ages 17 to 21 with independent living skills, mental health support and securing living arrangements. Teens meet with counselors for free and confidential support.
Family Support Program – Counseling services are available to youth ages 12 to 22 and their families.
Youth Outreach Program (YOP) & YOP Shop – Meet with youth ages 12 to 24, anywhere, to help connect or make aware of support that’s available in the community to help you with housing, education, employment, and other needs. YOP Shop is the location where that assistance can occur.

1421 Hamlet Street, Columbus, Ohio 43201
(614) 294-8097
YOP Shop: 893 East Eleventh Avenue, Columbus, Ohio 43212
(614) 826-3630
24-Hour Crisis Hotline: (614) 294-5553
huckhouse.org

National Alliance on Mental Illness (NAMI) Franklin County

Provides support, advocacy and education to improve the quality of life for people with mental illness, and offer support to their families and close friends. Support groups, respite care and educational classes are available free of charge throughout Ohio for various ages and stages of development. Franklin County residents may call 9-1-1 and request a police officer who has received specialized training in mental health and substance abuse issues (a CIT officer). NAMI Franklin County Crisis Intervention Team (CIT) Program is a police-based pre-arrest jail diversion program.
1225 Dublin Road, Columbus, Ohio 43215
(614) 501-6264
Get help now: Call (800) 686-2646 or text ‘NAMI’ to 741741
namifranklincounty.org
NAMI Ohio: namiohio.org

Nationwide Children’s Hospital (NCH) Emergency Services

If you think your child has a medical emergency or life-threatening condition, always call 911. If you think someone is poisoned, call the Central Ohio Poison Center at (800) 222-1222. Visit online for closest NCH urgent care locations.
Program: Pediatric Trauma Center, Pediatric Emergency Department, Pediatric Poison Center
Eligibility: birth to age 21
Cost: government insurance (Medicaid, Molina, Caresource), private insurance and self-pay
Referral: open and available for walk-ins 24 hours a day, 7 days a week for emergencies
700 Children’s Drive, Columbus, Ohio 43205
(614) 355-0221
Central Ohio Poison Center: (800) 222-1222
Locations: nationwidechildrens.org/emergency-services