Columbus OH
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Franklin County Department of Job & Family Services (JFS)

Provides financial, medical, and social service programs in Franklin County. Programs include cash assistance (Ohio Works First, LEAP), help paying for child care, food assistance (Ohio Direction Card/SNAP/EBT, WIC), medical assistance (Medicaid, Healthy Start), and Ohio Means Jobs assistance for job seekers. Emergency Assistance (PRC) funds may be requested for a maximum of $2,000 to use towards overdue rent and utility bills, car repairs; or damages as a result of a natural disaster, housefire, or flood. Visit the website to view specific eligibility requirements for each program, and to start your application. People outside of Franklin County should visit their local county Department of Job and Family Services.

  • East Opportunity Center: 1055 Mount Vernon Avenue, Columbus, Ohio 43203
  • Northland Opportunity Center: 1721 Northland Park Avenue, Columbus, Ohio 43229
  • West Opportunity Center: 314 North Wilson Road, Columbus, Ohio 43204

Customer Access Center: (844) 640-6446
Medicaid Transportation: (614) 233-2381
Ohio Medicaid Consumer Hotline: (800) 324-8680
Workforce Development: (614) 212-1800
Ohio Direction EBT Card Assistance: (866) 386-3071
Find Your Local ODJFS Office: jfs.ohio.gov/about/local-agencies-directory
Self-Service Ohio Benefits Portal (Apply Here): ssp.benefits.ohio.gov/apspssp/ssp.portal
Main Website: jfs.franklincountyohio.gov