Families and Single Adults | Community Shelter Board 24/7 Hotline: (614) 274-7000
Victims of Domestic Violence | LSS Central Ohio 24/7 Crisis Hotline: (614) 224-4663
Youth | Huckleberry House 24/7 Teen Crisis Shelter Hotline: (614) 294-5553
Click Here for Columbus Street Card – updated 1/3/2024
Provides help for electric bills to people with a low income who have tried all other resources (HEAP and PIPP). To qualify, households must have disconnected electric service and must have made a sincere effort to pay their electric bill in the last 90 days. Go online to use their income calculator to find out whether you qualify. Click to find an agency in your area that will help you with the application process.
(800) 683-7036
dollarenergy.org
AEP Ohio: aepohio.com/info/community/paymentAssistancePrograms/NeighborToNeighbor.aspx
Customers who have received a disconnect notice or are unable to pay their electric bill can call the toll-free number to set up a payment extension or a discount plan. Customers who have special needs or medical conditions can request a medical certification form.
(800) 672-2231
www.aepohio.com/account/bills/pay/assistance
Simply type in your city, state and zip code to find a list of affordable homes and rentals in your neighborhood.
affordablehousingonline.com
Offers supportive services to adults and families involved in the criminal justice system. Referrals are required to receive services. Call for details.
2100 Stella Court, Columbus, Ohio 43215
(614) 252-8402
alvis180.org
Offers support programs for veterans and their family, such as temporary financial assistance, a cash grant to support minor children of veterans who are eligible for American Legion membership. They also award college scholarships and list counseling and mental health support resources for veterans.
Contact Information: legion.org/contact
legion.org
Non-profit financial agency offering a variety of financial well-being programs. Anyone can get a free, personalized Financial Review with a Financial Specialist. They offer financial coaching and counseling for housing, bankruptcy, student loans, and credit health. Their Debt Management program is a debt re-payment plan that does not exceed $45 per month. Some programs do have a fee, but fees may be reduced or eliminated due to financial hardship. Services will not be denied due to inability to pay.
(614) 552-2222 or (800) 355-2227
apprisen.com
Provides discounted phone service for income-eligible customers, including free line connection, monthly discounts and no deposits for local service. You must meet a current AT&T telephone customer. Call the toll-free number to get an application mailed to you.
(866) 394-1514
att.com/home-phone/lifeline
Offers free care for health and wellness, specializing in lung health care, including asthma, COPD and emphysema. Patients can be cared for in their clinic, on one of their mobile medical units in the community, and virtually. They also have a variety of smoking and vaping cessation programs that offer nicotine replacement medications and continued support throughout the quitting journey led by a Certified Tobacco Treatment Specialist. They also help with winter heating and summer cooling programs through the Home Energy Assistance Program (HEAP), and provide window air conditioners and fans to those who qualify.
741 East Broad Street, Columbus, OH 43205
(614) 457-4570
HEAP: breathingassociation.org/services/heap
Summer Crisis Program (July– September): breathingassociation.org/heap/summer-crisis-program
Winter Crisis Program (November– March): breathingassociation.org/heap/winter-crisis-program
Lung Health Clinic: breathingassociation.org/lung-health-clinic
Main Website: breathingassociation.org
A voluntary program for young adults who left foster care in Ohio at age 18-21 and who are in school, working, participating in an employment program, or have a medical condition that prevents them from going to school or working. Participants are matched with a Bridges Liaison who can help with setting goals and accessing services, such as help with housing, education, employment, and well-being. Liaisons work with participants to meet their unique, individual needs as they transition to adulthood. Fill out the online application or call your region’s office.
Apply online here: oca.socialsolutionsportal.com/apricot-intake/0d5dba79-b9fa-4ae6-9477-943ed3540ed0
Main/Informational Website: jfs.ohio.gov/child-and-adult-protection-foster-and-adoption/services-for-families-and-children/bridges/overview
Offers multiple programs in Columbus individuals, youth and families in zip codes 43203, 43205, 43209, 43213, and 43215. The food pantry provides fresh produce, dairy, protein and shelf stable food once every 30 days to all eligible neighbors. They also host regular farmers markets. The COMPASS program provides financial assistance for rent and utilities for those that qualify.
760 East Broad Street, Columbus, Ohio 43205
(614) 908-3901 or (614) 221-6552
COMPASS: (614) 429-5979
bspc.org/ministries
Provides family-focused mental health treatment and services for behavioral, emotional and substance-abuse disorders to children and families.
Programs: In-home treatment, intensive and non-intensive residential treatment, family and outpatient counseling, foster parent training, services for transitional age youth, case management, alternative education day treatment, and the Somali Outreach Program.
Eligibility: Ages vary per program
Cost: Fees range depending on the type of care needed. Some service costs are offset by Medicaid, or the client’s local Alcohol, Drug, and Mental Health Board.
Referral: For in-home and office-based services, individuals may refer themselves or be referred by their doctor. For residential services, referrals must come from the courts, the county or another referring agency.
Intake/Referral: (614) 384-7798
Foster Parent Inquiries: (800) 296-5113
buckeyeranch.org
Provides a variety of social service programs to residents in Canal Winchester, those living in the Bloom Carroll School District, Lithopolis, and underserved rural areas of Fairfield County. Programs include a community food pantry, emergency assistance for rent/mortgage or utilities, senior transportation and social programming, school supply drives, and child loss grief support group.
80 Covenant Way, Canal Winchester, Ohio 43110
(614) 834-4700
cwhumanservices.org
A faith-based agency serving families and seniors in central and southern Ohio. Provides case management, food, and emergency assistance. They offer supportive services and community-impact opportunities for low-income seniors. The Our Lady of Guadalupe Center serves the Latino/Hispanic community on the West side of Columbus with a food pantry, ESL classes, legal and immigration consultations and referrals, and comprehensive case management.
Connects individuals and families in the Groveport Madison school district with community resources and aid. Services include summer lunches, school supply distribution, job referral assistance, and adopt-a-family programs. They also offer emergency cash assistance for housing, utilities, car repair, or medical needs.
PO Box 542, Groveport, Ohio 43125
(614) 586-4017
gmhn.org
Serves: Single Adults & Families
Provides free, confidential, and supportive services for community members in Licking County who are victims of domestic violence. Services include emergency food and shelter, case management, assistance with Civil Protection Orders, peer support and therapeutic groups, and a confidential 24-hour crisis line for questions or those in immediate danger.
195 Union Street, Newark, Ohio 43055
(740) 349-8719
24-hour Crisis Line: (800) 686-2760
thewoodland.org/center-for-new-beginnings
A neighborhood-based community center that serves the near east and near south neighborhoods of Columbus, Ohio. Programs for families include soft skills training, employment assistance, financial education training, emergency housing/rent assistance, nutrition programs, utility services, health care, parenting workshops and more. They partner with Columbus Early Learning Centers to provide childcare. Programs for youth include after-school, summer day camp for kids ages 5-13, and the TRANSIT ARTS center which provides free music and art classes. Village Central Senior Program helps adults ages 60 and older maintain independence and combat isolation by providing transportation services, wellness programs, home repairs, organized social events, community engagement and more. They also have a business training program called ACE, Academy for Community Entrepreneurs.
1150 East Main Street, Columbus, Ohio 43205
Front Desk/Intake: (614) 252-3157
Village Central Senior Program: (614) 545-2703
TRANSIT ARTS: (614) 732-0198
cchouse.org
A nonprofit organization that creates and preserves affordable housing in the Columbus, Ohio area. Find home listings on their website. COCLT is a subsidiary of Central Ohio Community Improvement Corporation – COCIC Franklin County Land Bank.
845 Parsons Avenue, Columbus, Ohio 43206
(614) 724-5263
coclt.org
COCIC – Franklin County Land Bank: cocic.org
Provides inspection and enforcement for rental housing when landlords do not fix problems. Enforces housing codes such as maintenance and safety issues (leaks, plumbing, broken fixtures and appliances, pest problems, leaking roof, gutters and downspouts, chipping and peeling paint, flood, etc.), high grass and weeds, trash, and vacant structures. To address a problem, call the City of Columbus Service Center or enter a complaint online at their 3-1-1 website.
(614) 645-3111
311.columbus.gov
Offers a utility discount for water and sewer charges for people with a low income. Seniors age 60 and older with limited income may qualify for a discount on electricity and/or water bills. Go online to complete the application offered in both Spanish and English.
111 North Front Street, Columbus, Ohio 43215
(614) 645-8276
columbus.gov/utilities/customers/Utility-Discount-Programs
Provides assistance to residents on issues such as unsafe buildings, unsanitary conditions, carbon monoxide inspections, high weeds, owner refusal to make repairs and animal maintenance. Their homeowner assistance program include: down payment assistance, acquisition and relocation due to a federally funded projects, roof replacement, deaf modification, and other programs assisting individuals and families to remain in their homes and live independently in a safe and sound environment.
111 North Front Street, Columbus, Ohio 43215
(614) 645-7896
columbus.gov/Services/Housing-Assistance-Programs/Housing-Programs
A free child care resource and referral agency serving families of all income levels within the 31 counties of Ohio in the Appalachian region. They have a list of child care programs, including Head Start Programs, public pre-schools, child care centers, family child care homes, school age programs, and infant care programs. Use the online database or call for help finding child care. The website also has resources for child care providers. Coad4kids is part of a statewide network of child care resource and referral agencies, so if you live outside the service area call to be directed to an agency near you. The COAD parent organization provides additional services such as home weatherization and help for seniors, for those in their Southeast Ohio service area.
1 Pinchot Lane, Athens, Ohio 45701
Office: (740) 594-8499
Help Finding Childcare: (330) 364-8882
coad4kids.org
Supports Ohio residents and organizations through advocacy and various programs aimed at ending homelessness. Their website has important information on emergency rental assistance across Ohio, landlord-tenet law, the Fair Housing Act, and more. Professionals can find opportunities for advocacy and training. The Housing Now for Families Program (HNHF) provides temporary financial assistance and supportive services for families who are homeless or at risk of homelessness, and meet income guidelines. Anyone can use the Crisis Text Line for immediate help from a Crisis Counselor, or call the Housing Information Line for advice on dealing with a specific housing issue. Use the Ohio Housing Locator website to search for affordable housing and emergency resources.
Main Office: (614) 280-1984
Housing Information Line: (888) 485-7999
Crisis Text Line: Text “4hope” to 741 741
Ohio Housing Locator: ohiohousinglocator.org
cohhio.org
Offers several programs for customers with a low income, including extended payment plans, discounted programs and services for those with medical needs. Visit the website for more information about each program.
Physical Address: 290 West Nationwide Boulevard, Columbus, Ohio 43215
Payment Mailing Address: PO Box 742510, Cincinnati, Ohio 45274
(800) 344-4077
columbiagasohio.com/bills-and-payments/financial-support/income-eligible-assistance-programs
Advocates and provides services for those experiencing homelessness, educates the central Ohio community about homelessness, and actively works to reduce hate crimes. They provide an annual Street Card that lists the most needed and reliable services for those in Franklin County.
89 West Park Avenue, Columbus, Ohio 43222
(614) 228-1342
Emergency Shelter: (614) 274-7000
columbushomeless.org
Click Here for Columbus Street Card – updated 1/3/2024
Provides low-income housing to help people access safe and affordable housing through the Section 8/Housing Choice Voucher program. They also offer care coordination services, homeownership and self-sufficiency programs for residents.
880 East Eleventh Avenue, Columbus, Ohio 43211
(614) 421-6000
cmhanet.com
Additional Contact Information: cmhanet.com/Home/Contact
More information on Housing Choice Vouchers: hud.gov/topics/housing_choice_voucher_program_section_8#hcv01
Provides assistance and advice on creating a safe home environment. This program is for eligible residents in Columbus and Worthington. Services include:
111 North Front Street, Columbus, Ohio 43215
(614) 645-3048
columbus.gov/Services/Housing-Assistance-Programs/Housing-Programs/Healthy-Homes-Production-Grant
Pride Centers are one-stop shops for city services, dedicated to protecting the health, safety and welfare of families living in the area. These centers house basic city services in one place, which include the Neighborhood Social Workers. Call first to make an appointment.
Main Columbus Public Health Neighborhood Social Work Helpline: (614) 645-6807
Columbus Department of Neighborhoods Office: (614) 645-1993
new.columbus.gov
Westside Neighborhood Pride Center
1186 West Broad Street, Columbus, Ohio 43222
(614) 724-2033
franklinton.org
The Reeb Center
280 Reed Avenue, Columbus, Ohio 43207
(614) 468-9280
reebcenter.org
Near East Pride Center
1393 East Broad Street, Columbus, Ohio 43205
(614) 645-7343
North Neighborhood Pride Center
248 East Eleventh Avenue, Columbus, Ohio 43201
(614) 645-5220
Far East Pride Center
2500 Park Crescent Drive, Columbus, Ohio 43232
(614) 724-0100
These neighborhood resource lists are extremely helpful in finding resources near you. They provide detailed listings of free and low cost health care, vision care, dental care, prescription help, food pantries, transportation, job help, transportation, pregnancy resources and much more. They are updated frequently and reviewed by the Columbus Public Health social work team. Please note that CPH does not provide direct monetary assistance, but these lists are helpful in finding community agencies that do provide this assistance.
240 Parsons Avenue, Columbus, Ohio 43215
Questions About Health & Community Resources: (614) 645-1244
Columbus Public Health Neighborhood Social Work Helpline: (614) 645-6807
columbus.gov/Services/Public-Health/Find-Health-Care-Resources/Health-Resources-List
Provides affordable housing for student parents attending a central Ohio college or university full-time. Student parents receive supportive services through the OSU ACCESS Collaborative program for help with navigating higher education, financial management, childcare, parenting skills, and transitioning from school to the workforce.
North 17th Street, Columbus, Ohio 43203
(614) 826-6101
cpoimpact.org/scholarhouse.aspx
A community‐based, non‐profit, advocacy organization that works to empower Black and urban communities through economic, educational and social progress with programs, classes and services.
788 Mount Vernon Avenue, Columbus, Ohio 43203
(614) 257-6300
cul.org
Offers an alternative to the court system by providing an impartial mediator who helps work out conflicts. They provide problem-solving services for domestic and family issues, divorce, neighborhood conflicts, tenant-landlord disputes to prevent eviction, workplace issues and consumer rights disputes. Services are offered on a sliding fee scale. They also offer opportunities for training and volunteering.
67 Jefferson Avenue, Columbus, Ohio 43215
(614) 228-7191
communitymediation.com
Provides Section 8 and low-income affordable housing in Columbus and other cities throughout Ohio.
910 East Broad Street, Columbus, Ohio 43205
Provides information on shelter beds during winter weather, warming stations, and services to people living on the streets, in public parks, under bridges, in vehicles and abandoned buildings (Maryhaven Street Outreach).
355 East Campus View Boulevard, Suite 250, Columbus, Ohio 43235
(614) 221-9195
Homeless Hotline, 24-hour line: (614) 274-7000
Maryhaven Street Outreach, 24-hour line: (614) 449-1530
csb.org/Get-Help
Agency making sure Americans are treated fairly by banks and monetary lenders. Use their website to file a complaint, look up policies, or access data for your research. Their website also has great information on topics including loans, fraud and scams, credit cards, mortgages, and more. The Ask CFPB link has information on many frequently asked questions. They also offer CFPB Bulk Publications, which is a free library of financial education print-outs.
(855) 411-2372 or (855) 729-2372 TTY/TTD
Ask CFPB: consumerfinance.gov/ask-cfpb
CFPB Bulk Publications: pueblo.gpo.gov/CFPBPubs/CFPBPubs.php
Main Website: consumerfinance.gov
Provides accessible and affordable housing for people with disabilities in the Columbus area. People served by the Franklin County Board of Developmental Disabilities should contact their service coordinator regarding housing waiting list information. They also provide accessible renovation and construction services through their program Creative Renovations.
2233 Citygate Drive, Columbus, Ohio 43219
(614) 418-7725
creativehousing.org
Free classes for Franklin County residents on practical digital skills including wifi, job applications, paying bills, cybersecurity, social media, and more. Courses are offered at multiple locations through Columbus Metropolitan Library, Goodwill, Columbus State Community College, and Jewish Family Services. Income-eligible students who complete all classes may receive a free large-screen electronic device (one device per household). Visit the website to view all upcoming courses, locations, and get registered.
connectcentralohio.com/digitalskillshub
This website provides information and support for survivors of a natural event or human-caused disaster. Go online to find a list of disasters declared by FEMA, apply for assistance, find emergency shelters, and information on how to prepare your family for emergencies.
FEMA Disaster Assistance Helpline: (800) 621-3362
disasterassistance.gov
Offers financial assistance for families who need financial help due to their child’s medical needs. Includes help with utility/rent bills, meal expenses while at the hospital, gas expenses for travel to and from hospital or doctor visits, non-covered medical expenses, non-covered supplies that would aid the child in their treatment and funeral expenses related to the death of a child. Go online for additional contact information and to apply for assistance.
PO Box 1981, Pompano Beach, Florida 33061
(954) 857-9059
thedomorefoundation.org
Serves: Children, adolescents, and adults with developmental and intellectual disabilities.
Private service provider offering in-home services, foster care for youth or adults with complex needs, day services, shared living services, and residential care. They serve the following counties in Ohio: Butler, Cuyahoga, Fairfield, Franklin, Lucas, Miami, Montgomery, Pickaway, Portage, and Summit.
294 East Campus View Boulevard, Columbus, Ohio 43235
(614) 880-6000 or (800) 646-4612
dungarvin.com/locations/ohio
Find low-cost Internet, affordable computers and/or free digital literacy training courses in your area.
718 Seventh Street Northwest, Washington, DC 20001
everyoneon.org
Program: A 3-year program for families to receive rental support and access to healthy housing, life coaching to help reach your goals, assistance with school enrollment, and additional workshops and programs for families. Apartments are located in the Bexley, Big Walnut, Blacklick, Columbus, Dublin, Gahanna, Grandview, Hilliard, Licking Heights, Lewis Center, New Albany, Olentangy Local, Reynoldsburg, Sunbury, Upper Arlington, Westerville, and Worthington school districts/communities.
Eligibility: Must be a parent or household with all parents ages 18+ and jointly raising 1-3 children ages 13 and under, have children who are eligible for Medicaid, currently experiencing housing insecurity in Central Ohio, meet household income requirements, and be willing to participate in all parts of the program. A letter of recommendation from a caseworker or care provider is encouraged. Visit the website to apply.
Program Brochure with Application Instructions: familiesflourish.org/wp-content/uploads/2024/06/Program-Brochure2024.06.06v2.pdf
familiesflourish.org
Provides information about food assistance (Ohio Direction Card / EBT), cash assistance, medical assistance (like Medicaid), job training, emergency assistance (PRC), help with paying for child care and more. PRC Emergency Assistance funds may be requested for car repairs up to $2,000. Each center serves certain zip codes. People outside of Franklin County should visit their local county Department of Job and Family Services. Refugees and immigrants should apply for services as well.
Call (844) 640-6446 to apply for SNAP/OWF cash assistance/Medicaid benefits
Medical Transportation: (614) 233-2381
Workforce Development: (614) 212-1800
jfs.franklincountyohio.gov
Find Your Local ODJFS Office: jfs.ohio.gov/about/local-agencies-directory
Self-Service Ohio Benefits Portal: benefits.ohio.gov
County law library serving the legal community and general public. Services include access to legal research guides, a library of self-help legal resources, and printable court documents and legal forms. The Ohio Legal Aid Portal offers a quick survey to help you find lawyers and resources according to your legal needs and location.
369 South High Street, 10th floor, Columbus, Ohio 43215
(614) 525-4971
lawlibrary.franklincountyohio.gov
Ohio Legal Aid Portal: ohiolegalhelp.org
Find lots of educational resources and city services on their website. FCPH offers many services and resources, including:
280 East Broad Street, Columbus, Ohio 43215
(614) 525-3160
Weekend, Holiday and After Hours Emergency Hotline: (614) 525-3965
Telecommunications for the Deaf: 711 or (800) 750-0750
myfcph.org
Non-profit strengthening the Franklinton community (zip codes 43215, 43222, 43223, 43204, 43228) through neighborhood advocacy and financial education. Their Financial LifeSkills Program provides free education for anyone in Franklin County on topics like budgeting, banks and credit, and provides graduates with a financial incentive and graduation certificate. They build and rehab homes, award grants to organizations for youth and family engagement or workforce development, and advocate for the Franklinton community. They operate two websites for the Franklinton and Hilltop neighborhoods, with important community resources and upcoming events.
1091 West Broad Street, Columbus, Ohio 43222
(614) 636-3644
LifeSkills Program Sign-Up: franklintondevelopment.org/sign-up
Organization Website: franklintondevelopment.org
Franklinton Website: franklinton.org
Hilltop Website: hilltopusa.org
Café and catering kitchen providing empowering survivors of sex trafficking in Central Ohio. Anyone can go online to view their Café Menu, place a Catering order, or purchase a gift card. Their programs include a 2 -year comprehensive workforce development program, CATCH Court Support for victims involved in the justice system, and affordable housing. The Butterfly Program is a peer-to-peer program for women healing from trauma and substance use disorder to work towards a GED or high school diploma, participate in counseling, receive assistance with paperwork, get record expungement, and other supports. They also offer community events, speaking engagements, and volunteer opportunities.
123 East Spring Street, Columbus, Ohio 43215
(614) 92-3252
freedomalacart.org
A faith-based organization dedicating to strengthening community for youth and families living in the Driving Park neighborhood of Columbus. Programs include financial education, credit restoration counseling, intergenerational mentorship, and educational scholarships for teens and adults. The organization also provides help with housing rehabilitation and affordable housing for seniors at The Livingston facility.
1573 East Livingston Avenue, Columbus, Ohio 43205
(614) 252-7456
gwoodfoundation.com
Settlement house located in Franklinton serving zip codes 43222, 43223, and 43215. Programs include parenting classes, senior outreach, a preschool, youth programming and sports, rent and utility assistance, medical appointments with The Breathing Association, and the Gladden Food Pantry. The food pantry provides home delivery for seniors and disabled residents, and diapers.
Goodwill Stores sell thrift clothing, furniture, art, and more to support their job training programs. Programs include Roads2Work commercial driver training, STNA and medical coding, technology classes, AMP for young adults 18-24 years old, CompTIA IT program, and 1:1 career coaching. They also provide person-centered, employment-focused services for individuals with intellectual and developmental disabilities (I/DD) including Adult Day and Residential services, mental health support, and a Columbus art studio.
671 South High Street, Columbus, Ohio 43206
Main Office: (614) 294-5181
Career Coaching: (614) 966-9283
goodwillcolumbus.org
Sells affordable homes to people with a low income who are first-time homebuyers. Participants must go through a screening process and demonstrate their ability to repay a mortgage and help build their home. They also offer a low cost home repair program to current homeowners in Franklin, Licking, and Madison counties.
6665 Busch Boulevard, Columbus, Ohio 43229
(614) 422-4828
Home Repair Program: (614) 484-1966
habitatmidohio.org
A discount home improvement store open to the public. Shop or donate gently used furniture, home accessories, building materials and appliances. All proceeds go towards Habitat for Humanity Mid-Ohio. Shop the online EBay store or visit the website for store locations and hours.
(614) 422-4828
habitatmidohio.org/restore
Serves: Children and adults with intellectual and developmental disabilities.
Provides care and support services in Central and Northeast Ohio. They offer several levels of care including recreation programs, day support programs, intermediate care homes, supported living, and residential care.
769 Brooksedge Boulevard, Westerville, Ohio 43081
(614) 486-4361
hattielarlham.org
Healthy Homes is one portion of the Healthy Neighborhoods, Healthy Families initiative (HNHF) started by Nationwide Children’s Hospital. The goal is to address vacant and abandoned properties in the 43205, 43206 and 43207 zip codes on the South Side of Columbus, in order to provide safe and healthy homes for individuals to live in. Programs include home buyer assistance, education, housing rehabilitation and grant home repair for existing homeowners.
Mailing Address: P.O. Box 77499, Columbus, Ohio 43207
(614) 355-0395
healthyhomescolumbus.org
Provides eligible individuals with canned and boxed food, bread, produce, and personal care items, as well as utility assistance. Serves residents who live in the Hilliard City School District (zip codes 43026, 43228, 43221, 43016, 43002, 43119, 43204). Transportation is available for seniors.
3691 Main Street Hilliard, Ohio 43026
(614) 363-4159
hilliardfoodpantry.org
Provides wrap-around programming to support families overcoming or at-risk for homelessness. Case managers help families access stable housing, emergency rent and utility assistance, household and hygiene items. Education programs include SPARK for 3-4 year old children not enrolled in Pre-K to prepare for Kindergarten, and STEAM afterschool and summer programs for grades K-8 at Dowd Education Center.
(614) 461-9247
Homeless Hotline (614) 274-7000
homeforfamilies.org
Offers housing counseling, foreclosure prevention, and financial wellness services. Anyone who has fallen behind on mortgage payments, or is facing foreclosure/eviction can call the Hope Hotline to speak to a HUD-certified financial counselor. HUD-certified counselors work with you individually to review your options, help navigate the homebuying process, and set up a plan of action. They also offer debt counseling and financial education. Go online to find program details and lots of financial education worksheets and guides.
Hope Hotline: (888) 995-4673
Debt Counseling Hotline: (866) 481-1720
995hope.org
Non-profit housing developer promoting affordable housing and financial wellness in Columbus. Use the Homeport Living website to browse their affordable housing properties and apply for a rental property or home. Use the Homeport Learning website to sign up for their free homebuyer education classes, home readiness program, or financial fitness classes. They also offer individual financial counseling, down payment assistance, and foreclosure prevention coaching.
3443 Agler Road, Columbus, Ohio 43219
(614) 221-8889
Homeport Living: homeportliving.org
Homeport Learning: homeportlearning.org
General Website: homeportohio.org
Non-profit housing counseling agency and housing development organization serving the Hilltop neighborhood of Columbus, Ohio. They offer HUD-approved Homeownership Education, foreclosure prevention, and individual financial counseling services. Services are free and available in English and Spanish. Go online and complete the Request Information form to request services.
3659 Soldano Boulevard, Columbus, Ohio 43228
(614) 275-4663
hoth-cdc.org/contact
Serves: Youth and adolescents ages 9-21, adults ages 18 and up, expectant mothers and their children
Provides compassionate, integrated mental health and substance use disorder treatment through evidence based practices, including Trauma Informed Care Interventions. They offer individual and group counseling, mental health and SUD treatment, detox, inpatient, outpatient, PHP treatment, residential youth programs, after school programs, sober living homes, transitional living homes, and safe-houses for victims of human trafficking or domestic violence. They also offer LGBTQ+ peer support, GED classes, and parenting classes. The Mother and Children’s program includes a daycare for parents to utilize while receiving treatment. Cost varies depending on the service, but they accept Medicaid, private insurance, HSA, out-of-pocket, payment plans, scholarships, and grants.
323 Lake Club Drive, Columbus, Ohio 43232
(614) 824-2835
hope42morrowservices.com
Serves: At-Risk Youth, Teens, and Young Adults
Helps Central Ohio youth ages 12-24 who are dealing with issues like family conflict, violence, poverty, and homelessness. Programs include:
Main Campus: 1421 Hamlet Street, Columbus, Ohio 43201
(614) 294-8097
24-Hour Crisis Hotline: (614) 294-5553
huckhouse.org
Lists HUD rentals and homes online throughout Ohio. The HUD office in Columbus services 40 Ohio counties in central and southeastern Ohio. The HUD website provides useful information on avoiding foreclosure, home improvements, buying homes, housing discrimination and more.
Columbus Field Office (Bricker Federal Building)
200 North High Street, 7th Floor, Columbus, Ohio 43215
(614) 469-5737
resources.hud.gov
HUD in Ohio: hud.gov/states/ohio
Provides income-based case management services, emergency assistance services, financial services, computer literacy and workforce development programs. Most of the programs are for Franklin County residents living at or below 125% of the Federal Poverty Level. Visit the website or call for more information.
Southside: 711 Southwood Ave, Columbus, Ohio 43207
Westside: 4129 West Broad Street, Columbus, Ohio 43228
impactca.org
AMP website: jfs.franklincountyohio.gov/amp
Faith-based organization through Catholic Diocese of Columbus. Provides limited financial assistance for low-income families, assistance with prescriptions and birth certificates, non-perishable foods, hygiene items, and household products.
578 East Main Street, Columbus, Ohio 43215
(614) 241-2530 or (614) 241-2531
columbuscatholic.org/join
Serves those struggling with homelessness and substance use on the west side of Columbus. Services include daily meals and narcan distribution, clothing, documentation/ID assistance, laundry and shower services, cooling and heating stations, and more.
342 North Hague Avenue, Columbus, Ohio 43204
(614) 507-3246
jordanscrossingcolumbus.org
facebook.com/jordanscrossingcolumbus
Serves: LGTBQIA+ youth and young adults ages 12-24.
KYC is the largest and longest serving organization in Ohio supporting LGBTQIA+ youth. They host free, daily programming at their Drop-In Center, including access to kitchen and food, Wifi and cyber center, peer support groups, and virtual programming on Discord. They offer Rapid Re-housing, Supportive Co-Housing, Emergency Housing programs, behavioral health services, and free binders and gaffs. KYC also offers educational and advocacy opportunities for professionals.
603 East Town Street, Columbus, Ohio, 43215
(614) 294-5437
kycohio.org
Serves: Adults with developmental disabilities.
Adult day service provider at multiple Columbus locations. They provide supported living services, nursing, education, recreation, and more.
Provides free civil legal assistance and guidance to low income residents and senior citizens of Columbus and Central Ohio. Legal Aid attorneys may be able to help you with the following types of cases or legal problems: consumer law, family law, housing, public benefits, reentry, seniors, tax law, veterans, and education. Their website also has a page of Resources with easy to read information on these topics.
A one-stop shop for housing resources in Licking County. Programs include transitional housing, rapid rehousing, help finding affordable housing, supportive services for veterans, and housing assistance for those recently released from a State of Ohio prison. Project Homeline is a homeless prevention program for families and individuals to receive one-on-one with a homeless prevention specialist, access case management services, and financial assistance. Their website has many resources for basic needs, healthcare, housing issues, and legal issues in Licking County. Call to schedule an appointment and confirm what paperwork you need to bring to the appointment.
Physical Address: 23 South Park Place, Suite 200, Newark, Ohio 43058
Mailing Address: PO Box 613, Newark, Ohio 43058
(740) 345-1970 or (877) 421-5224
lcchousing.org
Northeast Ohio
Northwest Ohio
Central Ohio
Southwest Ohio
A faith-based organization serving individuals and families in Columbus. They offer transitional housing for previously incarcerated women, low-income families and individuals, and women struggling with substance use. Their adult mentorship program includes a weekly hot meal, job and finance mentoring, life coaching, and supportive services. They offer homework help, mentoring, and a summer day camp for at-risk youth ages 7-17. The Lower Lights Salon hosts free haircut events, and work training for women who have experienced addiction or incarceration. The church offers a free, weekly family-style meal.
Lower Lights Community Church & Free Meals Website: lowerlightschurch.org/saturday-family-meal
Lower Lights Ministries Website: lowerlights.org/home
Faith-based organization providing a wide range of services across Ohio. Services include Faith Mission homeless shelter, food, health care, affordable senior living and domestic violence help. Visit the website for detailed program information and to find an office near you. The United Way/LSS 211 Information and Referral network can connect you to other social services across Franklin County.
CHOICES is the primary shelter in Franklin County for victims of domestic violence. In addition to offering a temporary emergency shelter, they also have a 24-hour crisis hotline, domestic violence counseling, legal advocates and peer support groups for people who are escaping intimate partner violence. The shelter, which is at an undisclosed location, offers state-of-the-art security and pet enclosures, removing a barrier for victims who don’t want to leave their pet with their abuser.
Mailing Address: 1105 Schrock Rd, Columbus, OH 43229
Administrative Line: (614) 228-5200
24-hour Domestic Violence Crisis Line: (614) 224-4663
lssnetworkofhope.org/choices
Mental health provider specializing in substance abuse.
Program: Outpatient programs include mental health therapy, office-based opioid treatment (OBOT), and medication-assisted treatment (MAT). They offer same day appointments and 24/7 walk-ins for detox, inpatient/residential care for alcohol abuse, and in-home care for withdrawal. They also provide free counseling and coaching for those struggling with gambling addiction.
Eligibility: Ages 13 and older.
Cost: Government insurance (Medicaid, Molina, Caresource), Private insurance, or Self-pay.
Referral: Individuals may refer themselves or be referred by a physician or organization
Multiple locations in Columbus, Delaware, Marysville, and Mt. Gilead, Ohio.
Columbus Walk-In/Central Intake: 1430 South High Street
Intake: (614) 445-8131
Gambling Intervention Services: (614) 324-5425
maryhaven.com
This program is for low income youth, ages 16 through 24, who have dropped out of school or have graduated high school and need guidance on what direction to head in, such as military, college, trade school, workforce, etc. The program offers workforce development and educational services, as well as education support and career preparation for high school juniors and seniors. TOUCH also helping ex-offenders gain, through reentry services, the skills and confidence needed to obtain workforce and educational opportunities, participants may also receive access to housing and clothing assistance.
4040 East Broad Street, Columbus, Ohio 43213
(614) 338-8733
mcstouch.org
Offers advocacy, pregnancy and postpartum mental health services, support groups for people struggling with various mental health challenges, workplace and community educational programs, professional training and an online resource directory.
2323 West Fifth Avenue, Columbus, Ohio 43204
Mental Health America: (614) 221-1441
Ombudsman Program: (800) 536-5891
mhaohio.org
Offers a low-cost tool lending library that has over 4,800 hand and power tools for DIY projects. Yearly low-cost membership is offered on a sliding scale, based upon income. The only restrictions to become a member is to live in Franklin County and own your home or have permission from the property owner. They also offer free home repair and maintenance to income-eligible seniors, people with disabilities and veterans through their Safe at Home program.
3840 East Fifth Avenue, Columbus, Ohio 43219
(614) 258-6392
modconliving.org
MORPC is responsible for the Central Ohio region’s transportation planning process. Visit the website to find information on current policy updates, find a community forum, information for bicycle commuters, find home weatherization programs, and sign up for Air Quality alerts by email or text to stay informed when pollution levels are high. The commission also offers consulting services for local communities to navigate zoning codes and long-term development activities.
111 Liberty Street, Columbus, Ohio 43215
Main Office: (614) 228-2663
Home Repair & Energy Efficiency Services: (614) 621-1171
Main Website: morpc.org
Sign Up for Air Quality Alerts: mailchi.mp/1d5b539be321/air_alerts
Columbus Metro Bike User Map: public-morpc.hub.arcgis.com/apps/38c3354989eb436184e41803fcabda7d/explore
Helps low-income families, single persons and seniors find quality affordable housing throughout Ohio. Also assists homeless and people with disabilities. Visit the website for additional contact and location information.
(800) 388-2151
nationalchurchresidences.org
nationalchurchresidences.org/business-services/supportive-housing-formerly-homeless
Provides a list of agencies helping low-income households get internet service at low or no cost. The National Digital Inclusion Alliance is a unified voice for home broadband access, public broadband access, personal devices and local technology training and support programs.
3000 East Main Street, Suite 50, Columbus, Ohio 43209
digitalinclusion.org/free-low-cost-internet-plans
A charitable organization that helps match families in need with businesses, volunteers, and organizations for resources like food, volunteering, clothing, supplies and more. Use the website to find a Bridge in your community, request help, or fill others’ requests for help.
All Ohio Locations: neighborhoodbridges.org/state/ohio
Program: Specialized inpatient, outpatient, and crisis behavioral health treatment for adults. Provides immediate walk-in services for those in mental health and/or substance use crisis, and specialized services for those with a dual diagnosis of mental illness and and/or developmental disabilities. The Community Mobile Team provides free, on-the-scene care for individuals in a mental health or substance use crisis, and Community Crisis Response (CCR) provides on-the-scene response to traumatic situations that occur within the community. They also offer non-crisis assessments, residential services, probate and forensic services to county court systems, counseling, medication management, and case management.
Eligibility: Adults 18+
Cost: Private insurance, Medicaid, Medicare, Franklin County ADAMH Sliding Fee Schedule for those without insurance. No one is turned away for lack of funds.
199 South Central Avenue, Columbus, Ohio 43223
24/7 Crisis Care Line: (614) 276-2273
Homeless Hotline: (614) 274-7000
Administrative Offices: (614) 274-9500
netcareaccess.org
Provides free fact sheets on utility assistance programs in Ohio (like electric, natural gas, telephone and water) and energy disconnection rights. Programs include the Home Energy Assistance Program for heating and air-conditioning costs, Percentage of Income Payment Plan (PIPP Plus) for income-eligible customers to lower utility bills, Home Weatherization Assistance Program, assistance for military families, and more. Use the website for full program details and eligibility informaiton.
65 East State Street, Columbus, Ohio 43215
(877) 742-5622
occ.ohio.gov/utilityassistance
Provides heating and cooling assistance and utility discounts, with eligibility based on household income. The HEAP program offers a one-time payment for utility customers during the winter and summer throughout Ohio. Call or download an application from the website. They also provide weatherization services.
77 South High Street, Columbus, Ohio 43216
(800) 282-0880 or (800) 686-1557 TDD
development.ohio.gov/wps/portal/gov/development/individual/energy-assistance/energy-assistance
Provides lead poisoning prevention programs throughout Ohio. Ohio residents have access to resources to test for lead and help families with the cost of lead repair work.
246 North High Street, Columbus, Ohio 43215
(877) 532-3723
odh.ohio.gov/wps/portal/gov/odh/know-our-programs/Childhood-Lead-Poisoning
Helps the development, rehabilitation and financing of low- to moderate-income rental housing. Offers programs for first-time homebuyers, renters, and others find affordable housing that meets their needs. Offers low-interest loans and down payment assistance to qualified homebuyers. Other programs include assistance for recent college grads and low-interest loans for firefighters, teachers, police officers, military personnel and health care workers. Call (888) 404-4674, to be directed to a HUD approved counseling agency to help you work with your lender for a foreclosure resolution.
57 East Main Street, Columbus, Ohio 43215
(614) 466-7970 or (888) 362-6432 Toll-free or (800) 750-0750 TDD
ohiohome.org
Helps Ohioans access the civil justice system. They provide plain language legal help information, interactive self-help tools and connections to local legal and community resources that can help people resolve their legal issues.
88 East Broad Street, Suite 720, Columbus, Ohio 43215
(866) 791-8362
ohiolegalhelp.org
Located inside Indian Run United Methodist Church, One Dublin offers programs to families temporarily in need. Families must live in the Dublin City School district to receive services. Programs include Adopt-A-Family/Adopt-A-Senior, a community free shop for clothing and hygiene items, mattresses and household items as available, and school supplies. Emergency household assistance is available for utilities, medical expenses, or transportation assistance. Transportation assistance can be used for car payments, uber cards, or bus passes but not car repairs. Referral is required, and assistance is not provided for car repairs or rent/housing.
Mailing Address: 7032 Hospital Drive, Dublin, Ohio 43016
Call or text: (614) 726-6958
one-dublin.org
Serves: Adults with intellectual or developmental disabilities.
Offers a variety of individualized programs and services for individuals living with developmental and intellectual disabilities. They offer adult day, residential, respite, and intermediate care. Services include transportation, an art studio, and more.
540 Industrial Mile Road, Columbus, Ohio 43228
(614) 641-2900
opendoorcolumbus.org
Started by Columbus City Council as an initiative aimed at expanding employment and housing opportunities for residents of Columbus and Franklin County by sealing their criminal records. Opportunity Port does not provide legal advice but helps former offenders seal their record. Visit their website for more information and to contact the organization.
opportunityport.org
Somali-led non-profit improving the lives of immigrant and refugee families in Franklin County. Services include case management, ESL classes, mental health first aid classes, help with rent and utilities, food pantry, and youth programming.
2021 East Dublin Granville Road, Suite 197, Columbus, Ohio 43229
(614) 733-9555
Website: ourhelpers.org
Facebook: facebook.com/ourhelpers.org
Serves: Children, adolescents, and adults with developmental disabilities
Serves individuals with developmental disabilities by building on the foundation of physical activity and life skills (PALS). They offer adult day services, residential services, educational and vocational services, Art Outside the Lines art studio, and psychiatry and mental health services. Age and eligibility requirements vary depending on the service and location. Call for details.
This medical organization helps adults age 19+ with healthcare challenges due to individual barriers. They serve individuals across Central Ohio, including Franklin, Delaware, Licking, Fairfield, Pickaway, Union and Madison counties. Translation services are available. Programs include:
1390 Dublin Road, Columbus, Ohio 43215
(614) 884-2441
pcchealth.org
Assistance is available for both gas and electric bills. The assistance may be in the form of a reduction of heating bills and/or a set amount based on household income. The PUCO website gives information on how to sign up, who is eligible and what programs are available (including a program providing protections and benefits to military personnel and their families).
180 East Broad Street, Columbus, Ohio 43215
(800) 686-7826 or (614) 466-3292 or 7-1-1 TDD
puco.ohio.gov/wps/portal/gov/puco/consumers
Program: Provides faith-based residential rehabilitation services for men recovering from addiction. The program takes place in Lancaster and Columbus Ohio.
Eligibility: Adults men ages 18+
Cost: Free to participants.
Referral: Individuals may refer themselves by calling.
PO Box 163173, Columbus, Ohio 43216
General Questions: (614) 546-5160
Intake: (614) 991-0131
therefugeohio.org
A rent assistance hub for both tenants and landlords. Provides simple, reliable, and easy-to-access links to Central Ohio rent assistance programs. They also dispel common myths, provide eviction information customized to Franklin County, and highlight some of the places you can go to get even more help. The website can be translated in English, Spanish, or Somali.
rentful614.com
Helps connect residents of Wallick Communities and other affordable housing communities to supportive services. Services are coordinated through on-site Service Coordinators who make referrals to local community organizations, and bring resources on-site (like financial/emergency, educational, employment, health and wellness and legal assistance).
160 West Main Street, New Albany, Ohio 43054
(614) 552-5668
residentresources.org
Information about Wallick Communities: wallickcommunities.com
This is a national program that provides one free cell phone to one household or those who live in shelters, public housing or can be considered as their own separate household living in a family setting. Requirements for eligibility are based on the applicant meeting federal poverty criteria or participation in a state or government support program; such as food stamps or medical, for example. SafeLink representatives will help determine eligibility.
Enrollment and Plan Changes Support: (800) 723-3546
Technical Support Only: (800) 378-1684
safelinkwireless.com
Serves: Single Adults & Families
Offers various faith-based services for Central Ohio families. Housing Services include finding housing, financial assistance, and case management. They also offer programs for youth after-school programming and tutoring, food assistance, emergency utility assistance, support for human trafficking survivors, and addiction recovery. Their thrift stores offer items at bargain prices to fund programs. You can find thrift store, church locations, and program details on their website.
easternusa.salvationarmy.org/southwest-ohio/central-ohio/home
Drop-in center on the West side of Columbus for womxn at risk for sexual exploitation who need a place to rest, eat, connect, and get desired resources. Certified Peer Support Specialists and Clinical Case Managers connect women to requested services and provide relational support. It has a large kitchen for women to make and eat meals together, two showers, a washer/dryer, a clothing & hygiene closet, a healthcare clinic, and a hospitality room where guests can hang out and rest. They also provide harm-reduction tools, such as Narcan and condoms, as well as case management and peer support services.
(614) 349-1154
1195 Sullivant Avenue, Columbus, Ohio 43223
sanctuarynight.com
Non-profit founded by Somali immigrants serving elders, working adults, teens, and children at no charge, with special support and attention for recent immigrants. Services include ESL classes, employment assistance, youth afterschool programs, legal assistance, financial assistance, housing referrals, case management, and more. Call their office for personal assistance and current program offerings.
3422 Cleveland Avenue, Columbus, Ohio 43224
(614) 262-4068
somaliohio.org
Program: Provides comprehensive behavioral healthcare, including mental health counseling for individuals and families, primary care, dental care, pharmacy services, and vocational services. Substance use treatment services include immediate access to detox, medication assisted treatment, counseling, and case management. Homeless services include Men’s homeless shelter, transitional housing for adults with mental health disorders, and wraparound services. They serve multiple counties in Ohio, programs vary by location.
Eligibility: Ages 3+
Cost: Government insurance (Medicaid, Molina, Caresource), Private insurance, Self-pay (sliding scale fees based on income).
Referral: Individuals may refer themselves or be referred by a physician.
General Questions: (614) 225-0990
southeasthc.org
Serves: Single Adults
Provides support to homeless men and women through emergency shelter, transitional and supportive/permanent housing. These services are available to persons living with certain medical conditions and chronically homeless people. To access emergency shelter services in Franklin County please call (614) 274-7000.
924 East Main Street, Columbus, Ohio 43205
(614) 360-0251
fohcolumbus.com
southeasthc.org/services/homeless-services
Assists people of all ages with all types of disabilities to live more independently. The majority of their board and staff are people with disabilities, assisting others with disabilities. They provide information and referrals for housing, education, transportation, assistive technology, and benefits. They also offer Advocacy/Peer Support, Independent Living Skills Training, and help locating other community-based services.
Provides low-interest loans for one-time expenses to individuals living in Coshocton, Delaware, Fairfield, Franklin, Hardin, Knox, Licking, Ross, or Union County. Loans are for expenses such as a car repair, home repair, education, and medical expenses not covered by insurance. They do not provide loans for expenses such as rent, food, or utilities. All applicants will be contacted by Microloan leaders who will help determine eligibility for a loan, coordinate with recipients and a local credit union, and connect applicants to local financial education workshops.
197 East Gay Street, Columbus, Ohio 43215
(614) 285-4473 or (614) 221-3554
svdpcolumbus.org/microloan_mission
Contact for Delaware, Fairfield, Knox, Licking and Ross County: svdpcolumbus.org/contact_info
Note: CAP4Kids does not recommend or endorse any specific company. We encourage families to carefully review and evaluate all services.
Serves: Youth & Teens
This 24/7 drop-in center provides free and confidential assistance to homeless youth ages 14 to 24. Offers help with food, clothing, laundry, hygiene items, rest, internet services, telephone calls, linkages to community resources and counseling; as well as healthcare, education support, housing help, job-seeking skills and more. They also help provide stable housing for youth ages 18-24 who have aged out of the foster care system or are homeless, through Carol Stewart Village located in Franklinton.
1220 Corrugate Way, Columbus, Ohio 43201
(614) 826-5868
starhouse.us
Serves: Single Adults & Families
Provides emergency shelter and assistance for homeless and marginally housed persons in Central Ohio. They also offer coordinated, supportive services, and transitional and/or permanent housing.
61 East Mound Street, Columbus, Ohio 43215
(614) 222-2885 or (614) 461-0407
theopenshelter.org
Offers moderately priced 1-, 2- and 3-bedroom units of multifamily housing and provides workforce training and support service space for residents and project partners.
755 East Whittier Street, Columbus, Ohio 43206
(614) 585-8041
RCG Job Training Center: (614) 620-7888
residencesatcareergateway.com
Serves: Single Adults & Families
Provides temporary shelter for victims/survivors of domestic violence and their children, food, transportation, individual and group education and support; as well as advocacy support and a crisis line that provides victims with supportive listening, information and referral resources and access to agency services. All services are free of charge and confidential. They serve primarily domestic violence victims and their families in Crawford, Delaware, Marion, Morrow, Union and Wyandot Counties.
PO Box 875, Marion, Ohio 43301
24-Hour Hotline: (800) 232-6505 or (740) 382-8988 or text “turningpoint”, “turning point”, “tphelp” or “turning” to 20121
turningpoint6.org
An official guide to federal information and services. Use the website to find helpful, easy-to-read information on topics like how the government works, government benefits, disability services, immigration and citizenship, taxes, legal issues and more. The website can also be used to register to vote, print tax forms or check on a tax refund, file a complaint, and other government-related tasks.
(844) 872-4681
usa.gov
Provides supportive services for veterans, families, and individuals. Shop their thrift stores to support their programs and find low-cost clothing and home goods. Services vary based on location and include employment, housing, and wrap-around services for veterans; clinical treatment programs for ex-offenders, emergency housing for men in Columbus, and mental health treatment. They host Operation Backpack to help provide school supplies for families each fall. The monthly Auto Auction is an opportunity to purchase a donated vehicle to benefit their social service programs.
Auto Auction Website: voaohioautoauction.org
Main Website: voaohin.org/central-ohio
Serves: Single Adults & Families, Youth & Teens
Hosts programs for men, women and children of all ages covering health and fitness, swimming, age-specific activities, childcare, summer camps, juvenile justice, housing, and more.
Administrative Office: 1907 Leonard Ave, Columbus, OH 43219
(614) 389-4409
YMCA Locations & Contact Info: ymcacolumbus.org/locations
YMCA Columbus Website: ymcacolumbus.org
Serves: Women and families (referring to emergency shelter access)
Provides affordable housing and supportive services for families and women who may be recovering from addiction and mental illnesses. The YWCA Family Center provides emergency shelter, meals, childcare, and employment help for families without homes. The Women’s Residency program is a permanent housing program that provides long-term housing and supportive services for women. YWCA Kids Place offers after-school programming for families in Gahanna, Westerville, and United Schools Network districts. The organization also offers leadership training and advocacy opportunities for adolescents and adults.
(614) 224-9121
ywcacolumbus.org