This comprehensive information and referral service connects those in need with thousands of social service, government and community resources. They help find a solution to any need. Free and confidential, available throughout Franklin County 24 hours a day, 7 days a week.
195 North Grant Avenue, Columbus, Ohio 43215
Provides help for electric bills to people in Ohio with a low income who have tried all other resources (HEAP and PIPP). To qualify, households must have disconnected electric service and must have made a sincere effort to pay their electric bill in the last 90 days. Go online to use their income calculator to find out whether you qualify. Click to find an agency in your area that will help you with the application process.
PO Box 42329, Pittsburgh, Pennsylvania 15203
AEP Phio: aepohio.com/info/community/paymentAssistancePrograms/NeighborToNeighbor.aspx
Customers of AEP Ohio can schedule a low-cost energy assessment, where an AEP assessor visits the home to make personalized recommendations. Some residents may be eligible (based on financial need) for their community assistance program as well. They may receive insulation, air sealing, lights, refrigerator replacement and other energy-saving improvements.
Free Energy Efficiency Repair Services: aepohio.com/save/residential/programs/SMARTCommunityAssist.aspx
Energy Saving Tips: aepohio.com/save/residential/learn
Customers who have received a disconnect notice or are unable to pay their electric bill can call the toll-free number to set up a payment extension or a discount plan. Customers who have special needs or medical conditions can request a medical certification form.
Awards college scholarships to military veterans and their families, offer immediate assistance for household needs, utilities and food to military families directly affected by Operation Iraqi Freedom and America’s War on Terrorism. Their special support programs, such as temporary financial assistance, award cash grants to minor children of veterans who are eligible for American Legion membership, counseling and mental health.
Physical Address: 700 North Pennsylvania Street, Indianapolis, Indiana 46206
Mailing Address: PO Box 1055, Indianapolis, Indiana 46206
Provides discounted phone service for customers with a low income, including free line connection, monthly discounts and no deposits for local service. You must me a current AT&T telephone customer. Call the toll-free number or fill out an application online.
150 East Gay Street, Columbus, Ohio 43215
Offers chronic obstructive pulmonary disease (COPD), Ohio Benefit Bank (OBB) services and asthma management for children and adults. They also provide a free Lung Health Clinic and Mobile Medical Unit; as well as help with winter heating and summer cooling programs through HEAP, electric bill assistance and window air conditioners to those without central air for households who are medically needy. Sign up to receive free air quality alerts through the MORPC (Mid Ohio Regional Planning Commission) Air Quality Awareness Program.
1520 Old Henderson Road, Columbus, Ohio 43220
Provides holiday assistance, housing and emergency assistance, free dinner and host a free summer program through CDF Freedom Schools. Call for serving times and days.
501 East Broad Street, Columbus, Ohio 43215
Heart of the City Freedom School: broadstreetumc.net/hocfs
Connects people in need in the Groveport Madison school district with community resources. Services include rent and utility help, emergency cash assistance, help in preparing applications for food stamps, distribution of household items, adopt-a-family, Ohio Benefit Bank and more.
PO Box 542, Groveport, Ohio 43125
CGMHN Ohio Benefit Bank: (614) 586-4017
A neighborhood-based community center that serves the near east and near south neighborhoods of Columbus, Ohio. Services include:
1150 East Main Street, Columbus, Ohio 43205
Offers a utility discount for water and sewer charges for people with a low income. Go online to complete the application offered in both Spanish and English.
111 North Front Street, Columbus, Ohio 43215
Office: 3222 North High Street, Columbus, Ohio 43202
Food Pantry: 14 West Lakeview Avenue, Columbus, Ohio 43202
Offers several programs for customers with a low income, including extended payment plans, discounted programs and services for those with medical needs. Visit the website for more information about each program.
A non-profit that offers mentoring and leadership development, bullying and violence prevention programs, summer camps, job readiness programs, college and university tours to elementary school, middle school and high school youth. CND also offers emergency support services on a case-by-base basis, parenting services and addiction counseling for adults.
A community wide, faith-based organization committed to helping the residents of the Gahanna-Jefferson school district in a time of need with a “hand-up”. They help provide food through their food pantry (by appointment), children’s clothing, rent and utility assistance, school supplies, holiday gifts and meals, and summer lunches.
165 Granville Street, Gahanna, Ohio 43230
183 Hawkes Avenue, Columbus, Ohio 43223
Provides eligible individuals with canned and boxed food, bread, produce, and personal care items, as well as utility assistance. They offer assistance to residents who live in the Hilliard City School District.
5454 Franklin Street, Hilliard, Ohio 43026
Provides income-based case management services, emergency assistance services, financial services, computer literacy and workforce development programs. Most of the programs are for Franklin County residents living at or below 125% of the Federal Poverty Level.
700 Bryden Road, Columbus, Ohio 43215
Provides limited financial assistance for water and fuel for low-income people whose utilities have been shut-off or have a shut-off notice. Also, offers grocery items, infant formula, clothing, coats and blankets. Makes referrals to community agencies who assist in the prevention of repeat crises.
578 East Main Street, Columbus, Ohio 43215
Offers assistance programs, with their primary service area including 43201, 43202, 43210 and 43211. Services also include: food pantry, free clothing to children and adults, monthly free fresh produce markets, free tax preparation with American Association of Retired Persons (AARP), back to school programs, Holiday Food programs, Christmas Gift Adoptions program, and Ohio Benefit Bank services.
1950 North Fourth Street, Columbus, Ohio 43201
Provides a variety of free publications to help consumers understand current utility (like electric, natural gas, telephone and water) issues. They also provide free knowledgeable outreach and education professionals to talk about a variety of topics to groups.
65 East State Street, Columbus, Ohio 43215
(614) 466-9467 or (877) 742-5622
A one-stop place where Ohioans with a low to moderate income can check eligibility for benefits such as child care help, home energy assistance, free tax preparation services and children’s health care insurance. Click on QuickCheck to find out if you are eligible for benefits. Once determining eligibility, you can find a Benefit Bank near where you live.
101 East Town Street, Columbus, Ohio 43215
Consumer Assistance Hotline: (800) 648-1176
Provides heating and cooling assistance and utility discounts, with eligibility based on household income. The HEAP program offers a one-time payment for utility customers during the winter and summer throughout Ohio. Call or download an application from the website. They also provide weatherization services.
77 South High Street, Columbus, Ohio 43216
(800) 282-0880 or 7-1-1 TDD
Assistance is available for both gas and electric bills. The assistance may be in the form of a reduction of heating bills and/or a set amount based on household income. The PUCO website gives information on how to sign up, who is eligible and what programs are available.
180 East Broad Street, Columbus, Ohio 43215
(800) 686-7826 or (614) 466-3292 or 7-1-1 TDD
Helps connect residents of Wallick Communities and other affordable housing communities to supportive services. Services are coordinated through on-site Service Coordinators who make referrals to local community organizations, and bring resources on-site (like financial/emergency, educational, employment, health and wellness and legal assistance).
160 West Main Street, New Albany, Ohio 43054
Information about Wallick Communities: wallickcommunities.com/apartments/Ohio-apartments
This is a national program that provides one free cell phone to one household or those who live in shelters, public housing or can be considered as their own separate household living in a family setting. Requirements for eligibility are based on the applicant meeting federal poverty criteria or participation in a state or government support program; such as food stamps or medical, for example. SafeLink representatives will help determine eligibility.
9700 Northwest 112th Avenue, Miami, Florida 33178
Enrollment and Plan Changes Support: (800) 723-3546
Technical Support Only: (800) 378-1684
Offers various services for Central Ohio families throughout the year. Their services include: an in-residence rehabilitation program, after school learning centers for youth to get tutoring and homework help, job help, Christmas assistance; free meals and produce giveaways, furniture assistance, housing and rent assistance, utility assistance and veteran support services. Visit the website for their Family Thrift Store locations in Central Ohio and for more information on each program.
Link to Family Thrift Store list: co.salvationarmy.org/CentralOhio/family-stores-in-central-ohio
Located inside Indian Run United Methodist Church, the Welcome Warehouse offers programs to assist Dublin area families who are temporarily in need. Those programs include: Adopt-A-Family, Welcome Warehouse Free Shop, Mobile Free Shops, Bed Donation Program, Back to School Outreach and Emergency Household Assistance.
6305 Brand Road, Dublin, Ohio 43016