Columbus OH
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Transportation


Air Care Alliance (ACA)

A nationwide network of volunteer pilot organizations providing free air transportation. Their main offering is non-emergency medical transportation for patients and families needing to access distant medical care. Specialized flights are also available for youth fun & education, access to gender-affirming care, and animal rescue. Browse the Directory to contact a specific organization, or fill out the online referral form to get started.
aircarealliance.org

Bikes for All People (B4AP)

Provides affordable access to bicycles and cycling-related resources for those who rely on bikes as their sole means of transportation. They offer refurbished bikes for sale, bike parts and gear, and walk-in bike repair services, and community group rides. They accept donated bikes and volunteers.
934 Parsons Avenue, Columbus, Ohio 43206
(614) 670-8685
bikes4allpeople.com

Central Community House

A neighborhood-based community center that serves the near east and near south neighborhoods of Columbus, Ohio. Programs for families include soft skills training, employment assistance, financial education training, emergency housing/rent assistance, nutrition programs, utility services, health care, parenting workshops and more. They partner with Columbus Early Learning Centers to provide childcare. Programs for youth include after-school, summer day camp for kids ages 5-13, and the TRANSIT ARTS center which provides free music and art classes. Village Central Senior Program helps adults ages 60 and older maintain independence and combat isolation by providing transportation services, wellness programs, home repairs, organized social events, community engagement and more. They also have a business training program called  ACE, Academy for Community Entrepreneurs.
1150 East Main Street, Columbus, Ohio 43205
Front Desk/Intake: (614) 252-3157
Village Central Senior Program: (614) 545-2703
TRANSIT ARTS: (614) 732-0198
cchouse.org

Central Ohio Transit Authority (COTA)

Regional public transit provider for greater Columbus and Central Ohio. Riders can use the Transit app, pay exact change, or purchase a physical pass at a COTA office or vending machine to ride. Visit the website for routes, fares and program details. They offer several programs to help make transportation accessible:

  • COTA Mainstream/Paratransit: Offers shared-ride or private door-to-door service for those whose disabilities prevent them from riding a COTA fixed-route bus. Customers must complete an application for services.
    (614) 275-5833
  • COTA Plus: Download the app to request on-demand rides from Grove City, Westerville, the South Side, or Franklin County Corrections Center.
    (614) 308-4400
  • COTA C-Pass: An employer-sponsored benefit for downtown businesses and their employees. Downtown employees may access free bus rides and e-bike rides.
    (614) 591-4184
  • Zoo Bus: Provides rides to Columbus Zoo and discounted admission to the Zoo or Zoombezi Bay for all ages from May through October.
  • Discounted Fares: Individuals who receive income assistance (such as Medicaid, TANF, WIC, SNAP/EBT), people ages 65+, persons with disabilities, and veterans receive half-price fares. Customers must apply in-person at the COTA Customer Experience Center and bring proper documentation.
  • Educational Pass: Students grades 9-12 at Columbus City Schools can receive a Student Success Card for free, unlimited access to COTA transit and Columbus Metropolitan Library.
    cota.com/ccs

COTA Customer Experience Center: 33 North High Street, Columbus, Ohio 43215
(614) 228-1776
Mobility Services Office: 1330 Fields Avenue, Columbus, Ohio 43201
(614) 275-5833
cota.com

Columbus City Schools (CCS) Project Connect Program

Provides services to help youth experiencing homelessness access public education and remove barriers to attendance. Services include help with school enrollment, transportation coordination, school supplies, and more. Go online for full program and eligibility details.
(614) 365-5140
ccsoh.us/Page/10778

Do More Foundation

Offers financial assistance for families who need financial help due to their child’s medical needs. Includes help with utility/rent bills, meal expenses while at the hospital, gas expenses for travel to and from hospital or doctor visits, non-covered medical expenses, non-covered supplies that would aid the child in their treatment and funeral expenses related to the death of a child. Go online for additional contact information and to apply for assistance.
PO Box 1981, Pompano Beach, Florida 33061
(954) 857-9059
thedomorefoundation.org

Equitas Health

Healthcare provider specializing in good health for those at risk or affected by HIV, the LGBTQ+ community, and those seeking a welcoming healthcare home. Services include free, anonymous testing for HIV/AIDS and other STIs (syphilis, gonorrhea and chlamydia), primary and specialized medical care, behavioral health, dentistry, pharmacy, HIV/STI prevention programs, Ryan White/HIV case management, gender affirming care, and care navigation/linkage to other services such as housing and  legal help. They accept most insurances, including Medicaid, and offer a sliding fee discount for income-eligible patients. Qualifying patients may also request assistance with transportation to appointments.

  • Columbus King-Lincoln Health Center/Mozaic: 750 East Long Street, Columbus, Ohio 43203
  • Columbus Safe Point King-Lincoln: 140 Hamilton Avenue, Columbus, Ohio 43202
  • Columbus Safe Point: 1267 West Broad Street, Columbus, Ohio 43222
  • Columbus Short North Health Center & Pharmacy: 1033 North High Street, Columbus, Ohio 43201
  • Akron Health Center & Pharmacy: 636 West Exchange Street, Akron, Ohio 44302
  • Athens: 8 West Stimson Avenue, Athens, Ohio 45701
  • Cincinnati Health Center & Pharmacy: 2805 Gilbert Avenue, Cincinnati, Ohio 45206
  • Dayton Health Center & Pharmacy: 1222 South Patterson Boulevard, Dayton, Ohio 45402
  • Lima: 658 West Market Street, Lima, Ohio 45801
  • Mansfield: 410 Park Avenue West, Mansfield, Ohio 44906
  • Portsmouth: 1615 Chillicothe Street, Portsmouth, Ohio 45662
  • Toledo: 3450 West Central Avenue, Toledo, Ohio 43606
  • Youngstown: 7067 Tiffany Boulevard, Poland, Ohio 44514

(833) 378-4827
equitashealth.com

First English Lutheran Church

Offers faith-based community outreach programs. All are welcome for a free community breakfast on Sunday mornings and for Thursday night dinner and fellowship. They also host a free monthly bike shop for all ages to learn how to repair and rebuilt bikes.
1015 East Main Street, Columbus, Ohio 43205
(614) 252-3191
felccolumbus.com/community

Franklin County Department of Job & Family Services (JFS)

Provides financial, medical, and social service programs in Franklin County. Programs include cash assistance (Ohio Works First, LEAP), help paying for child care, food assistance (Ohio Direction Card/SNAP/EBT, WIC), medical assistance (Medicaid, Healthy Start), and Ohio Means Jobs assistance for job seekers. Emergency Assistance (PRC) funds may be requested for a maximum of $2,000 to use towards overdue rent and utility bills, car repairs; or damages as a result of a natural disaster, housefire, or flood. Visit the website to view specific eligibility requirements for each program, and to start your application. People outside of Franklin County should visit their local county Department of Job and Family Services.

  • East Opportunity Center: 1055 Mount Vernon Avenue, Columbus, Ohio 43203
  • Northland Opportunity Center: 1721 Northland Park Avenue, Columbus, Ohio 43229
  • West Opportunity Center: 314 North Wilson Road, Columbus, Ohio 43204

Customer Access Center: (844) 640-6446
Medicaid Transportation: (614) 233-2381
Ohio Medicaid Consumer Hotline: (800) 324-8680
Workforce Development: (614) 212-1800
Ohio Direction EBT Card Assistance: (866) 386-3071
Find Your Local ODJFS Office: jfs.ohio.gov/about/local-agencies-directory
Self-Service Ohio Benefits Portal (Apply Here): ssp.benefits.ohio.gov/apspssp/ssp.portal
Main Website: jfs.franklincountyohio.gov

Franklin County Department of Job & Family Services (JFS) Medical Support Transportation Services

Transportation services are provided to non-emergency medical appointments for disabled children and adults on Medicaid. Families may use the transportation services multiple times once they are approved. Call the number below to get started.
314 North Wilson Road, Columbus, Ohio 43204
(614) 233-2381
jfs.franklincountyohio.gov/medical-support-services

Franklinton Cycle Works (FCW)

A community bike shop specializing in bicycle repair and refurbishment. The Open Shop provides access to work stations and tools for ages 16+ to come and repair their bike for free, with help from volunteer mechanics. They sell new, used, and electric bikes at a variety of price points, and new and used bike parts at an affordable rate. They also offer free bike maintenance courses and programs for youth. Visit the website for shop hours or to shop online.
897 West Broad Street, Columbus, Ohio 43222
(614) 228-1852
franklintoncycleworks.org

Free Charity Cars

Non-profit providing free, donated vehicles to families at or below 200% of the Federal Poverty Level. Recipients must cover tag/title/registration fees, insurance, and are responsible for the ongoing maintenance of the vehicle. The charity does not have inventory and distributes cars as they are donated, so there may be considerable wait time. Go online and fill out the Vehicle Request Form to request help. You can also use the website to donate your vehicle or contact the organization.
freecharitycars.org

Health Insurance Managed Care Plans (MCP) Medicaid Hotlines & Transportation to Medical Appointments

In Ohio, most individuals who have Medicaid must join a Managed Care Plan (MCP) to receive their health care. These plans provide a toll-free Member Services phoneline for help coordinating care for individuals with special health care needs, medical advice, transportation, and other plan benefits. Ohio has a general hotline for advice about all managed care plans.

Ohio Medicaid 24/7 Hotline: (800) 324-8680
medicaid.ohio.gov/families-and-individuals/srvcs/transportation

  • AmeriHealth
    Members with a medical appointment over 30 miles away can call Member Services to schedule a free ride to health appointments. Members can call 2 business days in advance to schedule transportation.
    Member Services: (833) 764-7700
    amerihealthcaritasoh.com/member/eng/benefits/transportation.aspx
  • Anthem
    Anthem Blue Cross and Blue Shield members can receive free rides to and from their doctor’s office, pharmacy, and other providers of covered services through Access2Care. Call a minimum of 2 full business days prior to your scheduled routine appointment. For an urgent/same day appointment or facility discharge, members may call and Access2Care will try to find a ride for the member. Reservations can be made up to 30 days in advance.
    Member Services: (844) 912-0938
    Access2Care: (800) 282-9720
    anthem.com/oh/medicaid/benefits/transportation
  • Buckeye Health Plan
    Provides round trip coverage for covered services 30+ miles away. Offers 15 round-trip visits per member per 12-month period for healthcare appointments, WIC appointments, JFS renewal/redetermination appointments, and pharmacies. Members can call 2 business days in advance to schedule.
    Member Services:(866) 246-4358
    Transportation: (866) 246-4358
    buckeyehealthplan.com/members/medicaid
  • CareSource
    Provides unlimited trips to and from healthcare visits, including JFS renewal appointments, pharmacies, gyms, and grocery stores. Wheelchair accessible rides are available upon request. Call Member Services at least 2 business days prior to the appointment to schedule a ride.
    Member Services: (800) 488-0134
    caresource.com/oh/plans/medicaid/benefits-services/additional-services
  • Humana Healthy Horizons
    Provides 30 one-way (15 round) trips each calendar year for members. Rides are available for JFS appointments, healthcare appointments, baby showers, food banks, GED classes, job interviews parenting classes, and more. Additional trips are available for circumstances such as intensive outpatient treatment or visiting children in residential facilities. Unlimited trips are available for treatments such as chemotherapy, dialysis, and urgent care. Transportation is provided through Access2Care, call the Access2Care line to schedule. Members must call at least 48 hours in advance of needing a ride if needing access to wheelchair transportation or non-medical transportation.
    Member Services: (877) 856-5702
    Access2Care: (855) 739-5986
    humana.com/medicaid/ohio/coverage/transportation
  • Molina
    Provides 30 one-way trips each calendar year for healthcare appointments, WIC appointments, pharmacies, food pantries, and grocery stores. Unlimited rides are available for transportation from the emergency room, doctor’s appointments 30+ miles away, prenatal care and after-birth check-ups, and newborn well-visits. Transportation may be provided through rideshare services (Lyft, Uber), taxis, bus passes, gas money, or other providers. Call the transportation line at least 48 hours before needing transportation to schedule.
    Transportation: (866) 642-9279
    Eligibility Questions: (866) 481-5994
    Member Services: (800) 642-4168
    molinahealthcare.com/members/oh/en-US/mem/medicaid/overvw/coverd/services/transport.aspx
  • United Healthcare
    Provides 30 one-way (15 round) trips per calendar year to health care appointments and pharmacies. Mileages reimbursement is available for members who would prefer to use their own vehicle to medical appointments. Unlimited trips are available for pregnancy, prenatal, post-partum, WIC appointments, NICU visits, and newborn well-visits. Members must call Member Services 5 days in advance to schedule a trip.
    Eligibility Questions: (844) 316-8963
    Member Services: (800) 895-2017
    uhc.com/communityplan/ohio/plans/medicaid/community-plan

IMPACT Community Action

Provides income-based case management services, emergency assistance services, financial services, computer literacy and workforce development programs. Most of the programs are for Franklin County residents living at or below 125% of the Federal Poverty Level. Visit the website or call for more information.

  • Emergency Assistance Services: Financial assistance for household items, car repairs, burial support, rent/mortgage, transportation, water and energy (HEAP) assistance, food giveaways during the summer.
  • Empowerment Services: Computer classes, financial services, re-entry program, ages 14-24 not enrolled in school and are not employed or are aging out of foster care (AMP: Achieve More & Prosper program), workforce development/employment, vocational training and certification, and Smart Tax Prep.
  • Energy Assistance Services: Free home repairs through their Home Weatherization Assistance Program (HWAP) and energy efficient lighting and refrigerator/freezer replacement through their AEP Program

Southside: 711 Southwood Ave, Columbus, Ohio 43207
Westside: 4129 West Broad Street, Columbus, Ohio 43228

  • General: (614) 252-2799
  • AMP (Achieve More & Prosper): (614) 233-2671
  • EMPOWERED Career Exploration: (614) 371-1245
  • Rental Assistance: (614) 964-2906
  • Home Energy Winter Crisis Program (HEAP): (614) 249-0019

impactca.org
AMP website: jfs.franklincountyohio.gov/amp

Lutheran Social Services (LSS) 211 Central Ohio

Faith-based organization providing a wide range of services across Ohio. Services include Faith Mission homeless shelter, food, health care, affordable senior living and domestic violence help. Visit the website for detailed program information and to find an office near you. The United Way/LSS 211 Information and Referral network can connect you to other social services across Franklin County.

  • LSS 211
    Call 211 or (614) 221-2255
    lssnetworkofhope.org/211centralohio
  • Central Ohio Main Office
    1105 Schrock Rd, Columbus, OH 43229
    (614) 228-5200
  • Food Pantries
    (614) 341-2282 or text ‘Food’ to (614) 702-7772
    Pantry Locations: lssnetworkofhope.org/foodpantries/locations
  • LSS Health Center: Offers primary care, dental, vision, HIV/STD testing, pharmacy, and behavioral health care.
    245 North Grant Avenue, Columbus, Ohio 43215
    (614) 224-0747
    lssnetworkofhope.org/lsshealthcenter
  • New to the US Resources
    Anyone can call 211 for help in English or 180 other languages.
    211.org/get-help/new-us
  • Faith Mission Homeless Shelter
    Must call Homeless Hotline in advance to be assigned a bed: (614) 274-7000
    General: (614) 224-6617
    217 North Grant Avenue, Columbus, Ohio 43215
    Men’s Shelter: 599 East Eighth Avenue, Columbus, Ohio 43201
  • CHOICES Domestic Violence Services: Offers temporary housing, counseling, legal services, and peer support.
    24-hour Domestic Violence Crisis Line: (614) 224-4663
    General: (614) 224-7200
    lssnetworkofhope.org/choices/services
  • Supportive Services for Veteran Families (SSVF): Serves veterans in need of housing stability.
    (614) 224-6617

lssnetworkofhope.org

Mercy Medical Angels

Provides non-emergency, long-distance ground transportation for patients traveling for treatment. Patients must be ambulatory and meet income guidelines. Patients may receive gas cards, bus, train, or airline tickets. Trips within a local area or community is typically not handled, but exceptions may be made on a case-by-case basis. Visit the website for contact information.
101 West Main Street, Norfolk, Virginia 23510
mercymedical.org

Miracle Flights

Provides free commercial airline tickets for children and their families traveling for specialized medical care within the United States. Families must meet financial guidelines, have a child under the age of 17 seeking medical care, and have a confirmed medical appointment scheduled at least 14 days in advance to qualify. All flyers must be able to safely board and travel on a commercial airline. Approved families may receive up to 2 round-trip flights per month during the course of treatment. They also offer flights for service dog training and retrieval. Visit the website for details and to complete an online application.
5740 South Eastern Avenue, Las Vegas, Nevada 89119
(800) 359-1711 or (702) 261-0494
miracleflights.org

MORPC (Mid-Ohio Regional Planning Commission)

MORPC is responsible for the Central Ohio region’s transportation planning process. Visit the website to find information on current policy updates, find a community forum, information for bicycle commuters, find home weatherization programs, and sign up for Air Quality alerts by email or text to stay informed when pollution levels are high. The commission also offers consulting services for local communities to navigate zoning codes and long-term development activities.
111 Liberty Street, Columbus, Ohio 43215
Main Office: (614) 228-2663
Home Repair & Energy Efficiency Services: (614) 621-1171
Main Website: morpc.org
Sign Up for Air Quality Alerts: mailchi.mp/1d5b539be321/air_alerts
Columbus Metro Bike User Map: public-morpc.hub.arcgis.com/apps/38c3354989eb436184e41803fcabda7d/explore

Ohio Department of Medicaid Waiver Services

Ohio Medicaid waivers help eligible customers with disabilities or chronic health conditions pay for healthcare costs and access care at home or in the community rather than a long-term care facility. Covered services may include personal care, transportation, respite services, supported employment, nutrition services, assistive devices, home modifications and interpreter services. Each state has its own waiver program has its own programs with different eligibility requirements, and there is typically a waiting list. Contact your local Board of Developmental Disabilities or Department of Job and Family Services to start the waiver application process.

Job & Family Services Offices: cap4kids.org/columbus/franklin-county-jfs
County Boards of Developmental Disabilities Offices: cap4kids.org/columbus/department-of-developmental-disabilities
Franklin County Board of Developmental Disabilities Service Coordination Department: (614) 464-2743
Franklin County Job and Family Services: (844) 640-6446
Ohio Medicaid Consumer Hotline: (800) 324-8680

One Dublin (Formerly Welcome Warehouse)

Located inside Indian Run United Methodist Church, One Dublin offers programs to families temporarily in need. Families must live in the Dublin City School district to receive services. Programs include Adopt-A-Family/Adopt-A-Senior, a community free shop for clothing and hygiene items, mattresses and household items as available, and school supplies. Emergency household assistance is available for utilities, medical expenses, or transportation assistance. Transportation assistance can be used for car payments, uber cards, or bus passes but not car repairs. Referral is required, and assistance is not provided for car repairs or rent/housing.
Mailing Address: 7032 Hospital Drive, Dublin, Ohio 43016
Call or text: (614) 726-6958
one-dublin.org

Oracle Health Foundation

Provides grants to help cover clinical, equipment, displacement, and vehicle modification costs related to children’s healthcare needs. They also provide Care Kits with age-appropriate personal care and comfort items for children going through life challenges such as foster care. Requests can be made through their website.
(816) 201-1569
oraclehealthfoundation.org/pediatric-grants

Patient AirLift Services (PALS)

Provides free, private air transportation for patients seeking care from a medical center 2+ hours away from home. Volunteer pilots provide flights for the duration of treatment, and can fly to states east of the Mississippi River. Patients must be ambulatory and be able to get in and out of a small aircraft with limited assistance. Families arrange and pay for local ground transportation to the departure location. Non-medical, “compassion flights” may be accepted on a case by case basis. PALS for Patriots provides free air transportation for military personnel and veterans to support their well-being and healing process. Visit the website to request a flight.
7110 Republic Airport, Farmingdale, New York 11735
(888) 818-1231
palservices.org

Private Companies that Transport Children with Wheelchairs & Special Needs

1st Advanced EMS
Provides 24/7 emergency and non-emergency medical transportation. Services include wheelchair, stretcher, and long distance transport.
723 North James Road, Columbus, Ohio 43219
(614) 348-9991
1stadvems.com

AmeriKare Ambulance
Provides emergency and non-emergency transportation 24/7 in Central Ohio. Services include long-distance, wheelchair, and stretcher transport.
3877 East Livingston Avenue, Columbus, Ohio 43227
(614) 626-0466
myamerikare.com

Courtesy Ambulance
Provides 24/7 emergency and non-emergency medical transportation in Licking County, Ohio. Services include wheelchair and stretcher transport.
1890 West Main Street, Newark, Ohio 43055
(740) 522-8588
courtesyambulance.com

Critical Care Transport
Provides EMS services to any patient regardless of acuity.
2936 East Fourteenth Avenue, Columbus, Ohio 43219
(614) 775-0564
criticalcaretransport.net

ValueCare Ambulance Service
Provides 24/7 emergency and non-emergency ambulance/medical transportation. Services include wheelchair and stretcher transportation. Their service area includes almost all of Ohio, and they have several locations across the state.
2572 Setter Court, Lancaster, Ohio, 43130
valuecareambulance.com

Note: CAP4Kids cannot recommend or endorse any specific company. We encourage families to carefully review and evaluate all services.

Rides 4 Refugees

Charitable organization helping Central Ohio refugees with vehicle ownership. They accept donations and will repair or sell donated vehicles. Services for refugee clients include matching up to $4,000 towards a vehicle, assistance with inspections and the vehicle-buying process, driver training, insurance support, limited warranty on vehicles, and roadside assistance. Clients must be referred to the organization through a Central Ohio resettlement agency and meet restricted-income guidelines. Call or go online for details.
PO Box 34105, Columbus, Ohio 43234
(614) 706-6123
rides4refugees.us

St. Vincent de Paul (SVdP) Microloan Program

Provides low-interest loans for one-time expenses to individuals living in Coshocton, Delaware, Fairfield, Franklin, Hardin, Knox, Licking, Ross, or Union County. Loans are for expenses such as a car repair, home repair, education, and medical expenses not covered by insurance. They do not provide loans for expenses such as rent, food, or utilities. All applicants will be contacted by Microloan leaders who will help determine eligibility for a loan, coordinate with recipients and a local credit union, and connect applicants to local financial education workshops.
197 East Gay Street, Columbus, Ohio 43215
(614) 285-4473 or (614) 221-3554
svdpcolumbus.org/microloan_mission
Contact for Delaware, Fairfield, Knox, Licking and Ross County: svdpcolumbus.org/contact_info
Note: CAP4Kids does not recommend or endorse any specific company. We encourage families to carefully review and evaluate all services.

Volunteers of America (VOA)

Provides supportive services for veterans, families, and individuals. Shop their thrift stores to support their programs and find low-cost clothing and home goods. Services vary based on location and include employment, housing, and wrap-around services for veterans; clinical treatment programs for ex-offenders, emergency housing for men in Columbus, and mental health treatment. They host Operation Backpack to help provide school supplies for families each fall. The monthly Auto Auction is an opportunity to purchase a donated vehicle to benefit their social service programs.

  • Columbus:
    624 Harmon Avenue, Columbus, Ohio 43223
    Veterans Resource Center: (614) 849-0145
    Family Services: (614) 251-7610
  • Cincinnati:
    Veterans Resource Center/Housing & Supportive Services: 7938 Hamilton Avenue, Cincinnati, Ohio 45231
    (513) 322-5170
    Residential Reentry Program: 115 West McMicken Avenue, Cincinnati, Ohio 45202
    (513) 639-3743
  • Cleveland:
    Veterans Resource Center: 775 East 152 Street, Cleveland, Ohio 44110
    (216) 541-9000
    Homeless & Mental Health Residential: 1563 East Boulevard, Cleveland, Ohio 44106
    (216) 485-2525
  • Mansfield:
    921 North Main Street, Mansfield, Ohio 44903
    Men’s Residential Reentry Program: (419) 524-5013
    Women’s Residential Reentry Program: (419) 632-6840
  • Dayton:
    Veterans Affairs/Resource Center: 4100 West Third Street, Dayton, Ohio 45428
    (937) 253-7042
    Residential Reentry Program: 1931 South Gettysburg Avenue, Dayton, Ohio 45417
    (937) 262-8876

Auto Auction Website: voaohioautoauction.org
Main Website: voaohin.org/central-ohio



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