Columbus OH
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Transportation


Air Care Alliance (ACA)

Over 60 groups of volunteer pilots are trained to transport those in need of free air transportation for patients, family members or various staff members. They primarily assist with medical transport, but do a variety of other missions as well.
aircarealliance.org

AmeriHealth Transportation Services

Members who have Medicaid or Medicare through AmeriHealth who have an appointment that is over 30 miles away can call Member Services to schedule a free ride to health appointments. If traveling less than 30 miles from your home, you can get transportation for certain services through the local county department of job and family services (CDJFS) Non-Emergency Transportation (NET) program.

  • Members can call directly 48 hours (2 business days) in advance (833) 664-6368 or (833) 764-7700 to schedule transportation.

amerihealthcaritasoh.com/member/eng/benefits/transportation.aspx
Service County Directory: jfs.ohio.gov/County/County_Directory.stm

Anthem Transportation Services

Anthem Blue Cross and Blue Shield members can receive free rides to and from their doctor’s office, pharmacy, and other providers of covered services.

  • Call Access2Care at (800) 282-9720 a minimum of 2 full business days (48 hours) prior to your scheduled routine appointment.
  • For an urgent/same day appointment or facility discharge, members may call the Access2Care toll-free reservation line at (800) 282-9720, 24 hours a day, seven days a week. Access2Care will try to find a ride for the member.

anthem.com/oh/medicaid/benefits/transportation

Bikes for All People (B4AP)

Provides affordable access to bicycles and cycling-related resources to those who rely on bikes as their sole means of transportation. They offer new and pre-owned bikes, parts, tools and cycling gear, free maintenance classes, an open repair shop and group rides. They also accept donations.
934 Parsons Avenue, Columbus, Ohio 43206
(614) 670-8685
bikes4allpeople.com

Buckeye Health Plan Transportation

Provides round trip coverage for covered services 30+ miles away. In addition, Buckeye offers up to 15 round-trip visits (30 one-way trips) per member per 12-month period to covered healthcare/dental appointments, WIC appointments, food banks, food pantries, food clinics, and grocery stores, and re-determination appointments with your County Department Job & Family Services caseworker.

  • Members can call directly 48 hours (2 business days) in advance (866) 246-4358 to schedule transportation.
  • Members with questions or problems with transportation services may call Buckeye Member Services at (866) 246-4358.

buckeyehealthplan.com/members/medicaid/benefits-services/benefits-central-southeast.html
Job & Family Service County Directory: jfs.ohio.gov/County/County_Directory.stm

CareSource Insurance Transportation

Children and adults in central Ohio who have Medicaid or Medicare through CareSource or if the health appointment is over 30 miles away can call Member Services to schedule a free ride to health appointments (including WIC appointments), food banks, food pantries, food clinics, and grocery stores.

  • Member Services: (855) 475-3163
  • 24-Hour Nurse Advice Line: (866) 206-7861
  • 24-Hour Behavioral Health Crisis Line: (866) 206-7861

caresource.com/oh/members/contact-us/mycare

Central Ohio Transit Authority (COTA) Mainstream

Offers a shared-ride service for people with disabilities, and rides must be scheduled in advance. This handicapped and wheelchair accessible van can provide door-to-door service for eligible customers. Customers must complete the online application and have it signed by a physician to get the COTA ADA card.

  • COTA Pass Sales Office
    33 North High Street, Columbus, Ohio 43215
    (614) 272-3033 or (614) 272-3030 TTY
  • COTA Mobility Services Facility
    1330 Fields Avenue, Columbus, Ohio 43201
    (614) 275-5828

cota.com
Mobility Services: cota.com/services/cota-mainstream
Discount Fares: cota.com/riding-cota/discount-fares

Columbus City Schools (CCS) Project Connect Program

Provides services to help youth experiencing homelessness access public education and remove barriers to attendance. Services include help with school enrollment, transportation coordination, school supplies, and more. Go online for full program and eligibility details.
(614) 365-5140
ccsoh.us/Page/10778

First English Lutheran Church

Offers faith-based community outreach programs. All are welcome for a free community breakfast on Sunday mornings and for Thursday night dinner and fellowship. They also host a free monthly bike shop. Call or go online for details.
1015 East Main Street, Columbus, Ohio 43205
(614) 252-3191
felccolumbus.com/community

Franklin County Department of Job & Family Services (JFS) Transportation Services

Transportation services are provided for non-emergency medical appointments for children and adults with Medicaid. Families may use the transportation services multiple times once they are approved.
314 North Wilson Road, Columbus, Ohio 43204
Transportation Unit: (614) 233-2381
jfs.franklincountyohio.gov/medical-support-services

Franklinton Cycle Works (FCW)

Helps families keep their bikes in good working order through its free Open Shop program in which people repair their own bicycles with help from a volunteer mechanic. Youth helmets are free and refurbished bikes and new and used parts can be purchased at an affordable rate.
897 West Broad Street, Columbus, Ohio 43222
(614) 228-1852
franklintoncycleworks.org

Free Charity Cars

Non-profit providing free, donated vehicles to families at or below 200% of the Federal Poverty Level. Recipients must cover tag/title/registration fees, insurance, and are responsible for the ongoing maintenance of the vehicle. The charity does not have inventory and distributes cars as they are donated, so there may be considerable wait time. Go online and fill out the Vehicle Request Form to request help. You can also use the website to donate your vehicle or contact the organization.
freecharitycars.org

Humana Healthy Horizons Transportation Services

Humana Healthy Horizons members get 30 one-way (15 round) trips each calendar year. No approval needed. Rides are available for doctor appointments, job interviews, food banks, grocery stores, Women Infants and Children (WIC) appointments and more.

  • Call Access2Care at (855) 739-5986 a minimum of 2 full business days (48 hours) prior to your scheduled routine appointment.

humana.com/medicaid/ohio/coverage/transportation

IMPACT Community Action

Provides income-based case management services, emergency assistance services, financial services, computer literacy and workforce development programs. Most of the programs are for Franklin County residents living at or below 125% of the Federal Poverty Level. Visit the website or call for more information.

  • Emergency Assistance Services: Household items, burial support, rent/mortgage, transportation, water and energy (HEAP) assistance, food giveaways during the summer.
  • Empowerment Services: Computer classes, financial services, re-entry program, ages 14-24 not enrolled in school and are not employed or are aging out of foster care (AMP: Achieve More & Prosper program), workforce development/employment, vocational training and certification, mobile medical unit in partnership with the Breathing Association, Smart Tax Prep, financial assistance for car repairs
  • Energy Assistance Services: Free home repairs through their Home Weatherization Assistance Program (HWAP) and energy efficient lighting and refrigerator/freezer replacement through their AEP Program

Southside: 711 Southwood Ave, Columbus, Ohio 43207
Westside: 4129 West Broad Street, Columbus, Ohio 43228

  • General: (614) 252-2799
  • AMP (Achieve More & Prosper): (614) 233-2671
  • EMPOWERED Career Exploration: (614) 371-1245
  • Rental Assistance: (614) 964-2906
  • Home Energy Winter Crisis Program (HEAP): (614) 249-0019

impactca.org
AMP website: jfs.franklincountyohio.gov/amp

Lutheran Social Services (LSS) 211 Central Ohio

Faith-based organization providing a wide range of services across Ohio. Services include Faith Mission homeless shelter, food, health care, affordable senior living and domestic violence help. Visit the website for detailed program information and to find an office near you. The United Way/LSS 211 Information and Referral network can connect you to other social services across Franklin County.

  • LSS 211
    Call 211 or (614) 221-2255
    lssnetworkofhope.org/211centralohio
  • Central Ohio Main Office
    1105 Schrock Rd, Columbus, OH 43229
    (614) 228-5200
  • Food Pantries
    (614) 341-2282 or text ‘Food’ to (614) 702-7772
    Pantry Locations: lssnetworkofhope.org/foodpantries/locations
  • LSS Health Center: Offers primary care, dental, vision, HIV/STD testing, pharmacy, and behavioral health care.
    245 North Grant Avenue, Columbus, Ohio 43215
    (614) 224-0747
    lssnetworkofhope.org/lsshealthcenter
  • New to the US Resources
    Anyone can call 211 for help in English or 180 other languages.
    211.org/get-help/new-us
  • Faith Mission Homeless Shelter
    Must call Homeless Hotline in advance to be assigned a bed: (614) 274-7000
    General: (614) 224-6617
    217 North Grant Avenue, Columbus, Ohio 43215
    Men’s Shelter: 599 East Eighth Avenue, Columbus, Ohio 43201
  • CHOICES Domestic Violence Services: Offers temporary housing, counseling, legal services, and peer support.
    24-hour Domestic Violence Crisis Line: (614) 224-4663
    General: (614) 224-7200
    lssnetworkofhope.org/choices/services
  • Supportive Services for Veteran Families (SSVF): Serves veterans in need of housing stability.
    (614) 224-6617

lssnetworkofhope.org

Mercy Medical Angels

A non-profit providing non-emergency, long-distance ground transportation for patients traveling for treatment. Patients must be ambulatory and meet income guidelines. Patients may receive gas cards, bus, train, or airline tickets. Trips within a local area or community is typically not handled, but exceptions may be made on a case-by-case basis. Visit the website for contact information.
101 West Main Street, Norfolk, Virginia 23510
mercymedical.org

Mid-Ohio Regional Planning Commission (MORPC)

Offers information and local resources about local biking events and trails, bicycle safety, promotes bicycling in central Ohio. They also provide a Franklin County Home Repair program low- and moderate-income homeowners, home energy efficiency and safety services at no cost to income-eligible homeowners and renters, and information on air quality.
111 Liberty Street, Columbus, Ohio 43215
(614) 228-2663 or (800) 750-0750 TTY
Home Repair: (614) 233-4171
Free Home Energy Efficiency & Safety Services: (614) 621-1171
morpc.org

Miracle Flights

Provides children and their families free flights to distant, specialized medical care. Call or visit the website to find out if you qualify for assistance.
5740 South Eastern Avenue, Suite 240, Las Vegas, Nevada 89119
(800) 359-1711
miracleflights.org

Molina Transportation Services

For Molina members they can call the number below to schedule a free ride. Molina offers emergency medical transportation, non-emergency medical transport and non-emergency non-medical transportation; food banks, food pantries, food clinics, and grocery stores. Patients who are in wheelchairs may have unlimited transportation to and from medical appointments each year.
3000 Corporate Exchange Drive, Columbus, Ohio 43231

  • Call to arrange transportation or if you have questions: (866) 642-9279
  • Member Services: (800) 642-4168

molinahealthcare.com/members/oh/en-US/mem/medicaid/overvw/coverd/services/Pages/transport.aspx

MORPC (Mid-Ohio Regional Planning Commission) Air Quality Program

MORPC is responsible for the Central Ohio region’s transportation planning process. Visit the website to find information on current policy updates, find a community forum, information for bicycle commuters, find home weatherization programs, and sign up for Air Quality alerts by email or text to stay informed when pollution levels are high. The commission also offers consulting services for local communities to navigate zoning codes and long-term development activities.
111 Liberty Street, Columbus, Ohio 43215
(614) 228-2663
Main Website: morpc.org/#
Sign Up for Air Quality Alerts: mailchi.mp/1d5b539be321/air_alerts
Columbus Metro Bike User Map: public-morpc.hub.arcgis.com/apps/38c3354989eb436184e41803fcabda7d/explore

National Highway Traffic Safety Administration (NHTSA)

Their website provides a lot of information about car safety ratings, choosing a car seat, how to find out about recalls, airbag information, reporting vehicle theft, car seat laws, finding a car seat inspection site and a lot more. With your child’s date of birth, height and weight, you can click on the link below to figure out what car seat to choose.
1200 New Jersey Avenue Southeast, Washington, DC 20590
(888) 327-4236 or (800) 424-9153 TTY
Car Seat Finder Tool: nhtsa.gov

Ohio Department of Medicaid Waiver Services

Waivers are programs that help Ohio Medicaid customers with special needs remain at home instead of being in a nursing home, hospital, or facility. They provide financial assistance to families, and there is typically a waiting list. Services may include personal care, transportation, respite services, supported employment, nutrition services, assistive devices, home modifications and interpreter services. See further information about Ohio waiver programs below.

50 West Town Street, Columbus, Ohio 43215
Consumer Hotline: (800) 324-8680
medicaid.ohio.gov

Ohio Insurance Managed Care Plans (MCP) Medicaid Hotlines

In Ohio, most individuals who have Medicaid must join a managed care plan (MCP) to receive their health care. These plans provide a toll-free medical advice phone line for help coordinating care for individuals with special health care needs, annual physical exams and sick and well care. Ohio has a general hotline for advice about managed care plans.

Medicaid 24/7 Hotline: (800) 324-8680

One Dublin (Formerly Welcome Warehouse)

Located inside Indian Run United Methodist Church, One Dublin offers programs to families temporarily in need. Families must live in the Dublin City School district to receive services. Programs include Adopt-A-Family/Adopt-A-Senior, a Community Free Shop for clothing and hygiene items, mattresses and household items as available, and Back-to-School supplies. Emergency Household Assistance is available for utilities, medical expenses, or transportation assistance. Referral is required, and assistance is not provided for car repairs or rent/housing. Visit the website for more information and to for assistance.
Mailing Address: 7032 Hospital Drive, Dublin, Ohio 43016
Call or text: (614) 726-6958
one-dublin.org

Patient AirLift Services (PALS)

Arranges no-cost air transportation within the Northeastern United States for patients seeking medical care. Volunteer pilots fly individuals for diagnosis, treatment and follow-up care as well as many other compassionate or humanitarian purposes. They also arrange special air transportation for military members and their families.
7110 Republic Airport, Farmingdale, New York 11735
(888) 818-1231
palservices.org

Private Companies that Transport Children with Wheelchairs & Special Needs

Note: CAP4Kids does not recommend or endorse any specific company. We encourage families to carefully review and evaluate all services.

Rides 4 Refugees

Charitable organization helping Central Ohio refugees with vehicle ownership. They accept donations and will repair or sell donated vehicles. Services for refugee clients include matching up to $4,000 towards a vehicle, assistance with inspections and the vehicle-buying process, driver training, insurance support, limited warranty on vehicles, and roadside assistance. Clients must be referred to the organization through a Central Ohio resettlement agency and meet restricted-income guidelines. Call or go online for details.
PO Box 34105, Columbus, Ohio 43234
(614) 706-6123
rides4refugees.us

UnitedHealthcare Community (UHC) Plan Transportation

Ohio Medicaid plan covers eligible families, pregnant women of any age, infants, children and young adults. The plan also offers extra support and care to adults and children with a disability, long-term illness or special health care needs. They pay for up to 30 one-way (15 round trip rides) to medical visits or the pharmacy, as well as food banks, food pantries, food clinics, and grocery stores.
(800) 895-2017
uhccommunityplan.com/oh/medicaid/community-plan



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