Regional public transit provider for greater Columbus and Central Ohio. Riders can use the Transit app, pay exact change, or purchase a physical pass at a COTA office or vending machine to ride. Visit the website for routes, fares and program details. They offer several programs to help make transportation accessible:
- COTA Mainstream/Paratransit: Offers shared-ride or private door-to-door service for those whose disabilities prevent them from riding a COTA fixed-route bus. Customers must complete an application for services.
(614) 275-5833
- COTA Plus: Download the app to request on-demand rides from Grove City, Westerville, the South Side, or Franklin County Corrections Center.
(614) 308-4400
- COTA C-Pass: An employer-sponsored benefit for downtown businesses and their employees. Downtown employees may access free bus rides and e-bike rides.
(614) 591-4184
- Zoo Bus: Provides rides to Columbus Zoo and discounted admission to the Zoo or Zoombezi Bay for all ages from May through October.
- Discounted Fares: Individuals who receive income assistance (such as Medicaid, TANF, WIC, SNAP/EBT), people ages 65+, persons with disabilities, and veterans receive half-price fares. Customers must apply in-person at the COTA Customer Experience Center and bring proper documentation.
COTA Customer Experience Center: 33 North High Street, Columbus, Ohio 43215
(614) 228-1776
Mobility Services Office: 1330 Fields Avenue, Columbus, Ohio 43201
(614) 275-5833
cota.com
