121 W. 27th Street, Suite 804, New York, NY 10001
NYC financial justice hotline (212) 925-4929
The New Economy Project offers counseling to all low-income New Yorkers with problems with: debt collection, bank accounts, wage garnishments, credit reporting, etc. Counseling is offered by calling their hotline (212) 925-4929.
The (212) 925-4929 NYC financial justice hotline provides free information, legal advice, and referrals on a range of financial justice issues. The hotline is available in both English and Spanish to all low-income NYC residents.
Hours of operation: Monday 4-6 pm; Tuesday, Wednesday, and Thursday: 12-2pm.
Also you can connect via email by sending a message to email@example.com or filling out a form at form.fjhotline.nyc.
Updated on July 28, 2021
The new child tax credit is a federal tax credit for working families with children.
If the credit exceeds taxes owed, families may receive the excess amount as credit.
Access pdf resource.
El nuevo crédito para familias que declaran impuestos y tienen hijos, es un pago federal para familias que trabajan y tienen hijos.
Si el crédito calculado supera los impuestos que la familia debe pagar, las familias podrán recibir el exceso en forma de un pago. Reciba hasta:
Enlace para recurso en pdf.
Updated on June 30, 2021
Department of Finance
Tenants that qualify for the NYC Rent Freeze Program for Tenants with Disabilities (DRIE) can have their rent frozen and be exempt from future rent increases. This does not lower your rent but only keeps it from increasing.
To be eligible for DRIE, you must meet the following requirements
► You must be at least 18 years old.
You must receive one of the following:
► Supplemental Security Income (SSI)
► Social Security Disability Income (SSDI)
► Disability-related Medicaid (if you have received either SSI or SSDI in the past)
► Veterans Affairs Disability Pension
► Veterans Affairs Compensation
► United States Postal Service (USPS) Disability Pension
► United States Postal Service (USPS) Disability Compensation
► You must live in an eligible apartment type.
► You must be named on the lease or the rent order or have been granted succession rights to the apartment.
► The apartment must be your primary residence, meaning you live there for most of the year.
► You must spend more than one-third of your monthly household income on rent.
► The total combined income for all members of your household must be $50,000 or less in the prior calendar year (DRIE records all income sources, taxable, and non-taxable. You can’t deduct your medical expenses and Medicare premium).
More information on eligibility at Disability Rent Increase Exemption.
Complete the DRIE Initial Application. You can submit your application online by signing up with the Department of Finance or by sending it to New York City Department of Finance Rent Freeze Program – DRIE P.O. Box 3179 Union, NJ 07083
More information about the application at Disability Rent Increase Exemption.
Updated on December 13, 2020
NYC Financial Empowerment Centers
Book An Appointment with a Counselor Online
Get free one-on-one financial counseling and coaching by phone. Work with your counselor to open a bank account so you can set up direct deposit; navigate the IRS Get My Payment tool; manage sudden changes to your household budget or income; contact creditors, and more. Visit nyc.gov/TalkMoney to book an appointment.
— NYC Resident
— All immigration statuses
— Create a budget (Manage your money and set up a spending plan)
— Establish or improve credit
— Open a safe and affordable bank account
— Contact lenders about debt, including student loans. Learn more about student loans at nyc.gov/StudentLoans
— Contact creditors about existing loans, including student loans (drafting letters to creditors to lower payments or temporarily suspend payments due to hardship)
— Develop a strategy to reduce debt or lower payments
— Separate personal and business finances
— Access emergency government resources
How to Book an Appointment
? The easiest way to book an appointment is by going to nyc.gov/Talkmoney. Clients will be required to create a Financial Empowerment Portal account. To book over the phone, either call 311 or to be in contact to financial counseling directly call: 212-487-4583. Each counseling session is 1 hour long. Most of the session are remote/over the phone, but there are some in-person sessions.
The most important information/documents to bring is a record of monthly income and monthly expenses. Additionally, if someone is having a specific financial issue, like a difficulty with their credit card account, they can bring in the documentation for that concern.
Updated on September 22, 2022
Under New York City and federal law, consumers may request at any time that a debt collector stop communicating with them permanently about a debt or alleged debt. In addition, if you are facing financial hardship due to the coronavirus (COVID-19) crisis, you can request that debt collection agencies stop contacting you temporarily about the debt.
See the instructions on how to draft a letter addressed to the collection agency
Updated on September 2, 2020
Home Repair and Preservation Financing
Lead Hazard Reduction and Healthy Homes Program
If you are a homeowner in one of the five boroughs and need heating upgrades, plumbing or electrical repairs, lead paint removal, roof and window repairs, or other repairs you could receive a homeowner repair loan through the Department of Housing Preservation and Development. The program provides access to affordable low- or no-interest and potentially forgivable loans for home repairs to eligible owners of one- to four-family homes in New York City
For more information about this program by clicking on HomeFix. To find out if you qualify please visit Determine Eligibility.
Updated on December 6, 2020