Eviction Moratoria and Courthouse Operations
Contact the City’s Tenant Helpline by calling 311 and saying “Tenant Helpline”
Under a State law called the COVID-19 Emergency Eviction and Foreclosure Prevention Act you can prevent yourself from eviction.
If you have experienced financial hardship or face significant health risk because of COVID-19, you cannot be evicted until at leastMay 1, 2021.
You must deliver your landlord, the local eviction court, or both a “Tenant’s Declaration of Hardship During the COVID-19 Pandemic”to protect yourself from eviction. To deliver this declaration online to the interested parties fill out this formby Housing Justice for All. A copy of the form will be sent to you.
For emergency cash assistance or to apply to the COVID-19 relief program, call 311 to get more information or visit the Major’s Office to Protect Tenants website.
Elementary school to high school grades
Get a library card for services
Access free one-on-one tutoring for children from 2pm-11pm with Brainfuse at the New York Public Library. To set an appointment with a tutor, log in with your library card number. If you do not have a library card yet, get one by signing up here.
► Get live tutoring for core areas such as mathematics (basic skills to Calculus II), science, reading and writing assignments, social studies, Spanish, English as a Second Language, Writing and essay feedback, and academic skills building.
► For older students, there are test prep and career services. To get more information about Brainfuse visit https://www.nypl.org/about/remote-resources/kids-and-teens/homework-help-brainfuse
Visit Brainfuse to learn more.
Device Request form
Find Your School
Have the student’s ID number in hand
If you need a device for your child for the fall, use the DOE’s Device Request form. This information will be shared with your school so they can work with you to ensure your child has a device for blended or remote learning this Fall. If you need to contact your child’s school, use Find A School, and click on the General Information section of the school details.
Who Can Request an iPad
Any child, from 3K to grade 12, who attends an NYC public school, DOE Pre-K, or 3K program (NYCEEC/FCC) and who needs a device is eligible to receive a device for remote learning.
Charter school students who are eligible for devices:
–3K-12 students with individualized education programs (IEPs)
–3K-12 students who are living in a shelter, foster care, or are living doubled up who need a device
Private School Students who are eligible for devices:
–K-12 students who were recommended for non-public school placement by the DOE and placed at a state-approved non-public school by the Central Based Support Team
–K-12 students who attend a private or religious school and also receive special education services from the DOE, typically through an Individualized Education Services Program (IESP), who need a device for such services
Preschool students who receive special education services from the DOE, including students in NY State-Approved 4410 providers and students receiving related services or Special Education Itinerant Teacher (SEIT) services.
The Backpack Project NYC website
Dropoff 1: 1396 Fulton Street, Brooklyn NY 11216 (Nicholas Brooklyn Store)
Dropoff 2: 4112 41 Street, Long Island NY 11104 *dropoff box located in the lobby
The Backpack Project is providing each student with the necessary school supplies to have a successful school year. For more information about events and how to get school supplies for your child, call 347-227-1709.
Compass NYC Website
Discover DYCD Website with the “afterschool programs” filter
Afterschool programs for middle schoolers
DYCD Youth Connect at 646-343-6800 (teens/adolescentes)
Also call or visit the after school program staff at your child’s school for more information about their afterschool programming.
Afterschool programs take place right after classes, in the evenings, weekends, summer vacations, or holidays.
These programs help children do better in school, have better health, lower risky behaviors, and are a safe environment for children of working parents.
Afterschool Programs handout.
Spanish Afterschool Programs handout.
To find more after-school programs, visit the Comprehensive After School System for NYC (COMPASS NYC).
Family Crisis Center at New York Foundling
Locations in each borough
Parenting Support Helpline 1(888) 435-7553
The New York Foundling main phone number (212) 633-9300
If you are facing a crisis impacting your family such as loss of housing, parental health issues, domestic violence, or other situation the Maria Crisis Lucadamo Nursery can provide short-term child care and holistic for you and your child while you are addressing these crises.
Call the Family Crisis Center and Nursery at 1(888) 435-7553 for help and emergency child care.
The New York Foundling that manages the Nursery Care Center also has a wide array of programs and resources to help families together. Check them out here.
Virtual Workforce1 Career Center System
Workforce1 helps New Yorkers prepare for and connect to jobs across New York City’s five boroughs and in several sectors of the economy.
By applying to the Virtual Workforce1 Career Center system, you will be connected via web or phone to one-on-one help from professionals who can assist you in:
–Identifying jobs that are a fit for your experience and skills
–Preparing for interviews
–Accessing free training
All New Yorkers.
Visit their website and select your borough. Fill out and submit the online form that pops up. Within a day or two a team member will connect with you. All services are no-cost and do not require in-person visits.
Industrial and Transportation Career Center
If you are particularly interested in industrial or transportation jobs, connect with the Workforce1 Industrial and Transportation Career Center.
The Workforce1 Industrial and Transportation Career Center has industry experts that can help match you to training and employment opportunities in the following industries:
–Transportation & Warehousing
Workforce1 Career Centers by the Small Business Services Office
Register to attend a recruitment event, connect to training opportunities, or participate in interview preparation workshops and services. Services are no-cost and do not require in-person visits.
Please contact a Workforce1 Career Center to complete the registration process:
-Submit official proof of your identification
-Attend an Introduction to Services session
-Meet with one of our staff members to review your work experience, available jobs, and next steps.
Also, find job postings by the city scrolling down this page.
Career Discovery NYC
Discovery NYC is a website where New Yorkers can explore careers in demand, learn about the skills required for those, determine a career of interest, and apply for training programs.
Get started and
–Explore careers in technology, healthcare, industrial and construction, and media & entertainment.
–Take introductory courses to help you decide if a specific career is a good fit for you.
–Spend more time practicing what you’ve learned to gain comfort and familiarity with those skills.
–Apply to training programs that can lead you to a new career.
To identify job offers and prepare for interviews, visit the Virtual Workforce Career Center website. Select your borough and visit the website’s online form. A member of the Workforce team will connect with you and provide support services.
For resources about free or low-cost WiFi, access this link.
Career Discovery is part of the NYC Department of Small Business Services.
First Step Job Training Program by the Coalition of the Homeless
The Coalition’s First Step Job Training Program was launched in 1991 to give homeless and low-income women the training, social support, education, and work experience they need to overcome those obstacles, empowering them to build a better life for themselves and their families.
First Step offers six 14-week classes serving roughly 200 women per year. Their innovative curriculum includes over 100 hours of computer instruction, along with literacy workshops, communication, and interpersonal skills development, and other hands-on activities that give students a thorough and practical understanding of the job market and workplace.
First Step also places students in internships with major corporations or non-profit organizations and offers ongoing mentoring by experienced professionals.
For questions about the First Step or if you would like to sign up for an Informational Session, please call (212) 776-2074.
Telephone Carrier Program
New York State Lifeline Discounted Telephone Service is an assistance program offered by many telephone providers, including some wireless and cable companies, to help income-eligible consumers save money on their phone bills.
Qualifying consumers can apply to “Lifeline” to receive a monthly discount on either their landline telephone service or their wireless service.
In New York State, consumers can qualify for the “Lifeline Program” based on the following eligibility criteria:
Income-Based: Your income is at or below 135% of the Federal Poverty Guidelines.
Government Assistance Programs: You participate in one of the following programs.
|Federal Programs||State Programs|
|► Medicaid||► Family Assistance/Safety Net Assistance|
|► Supplemental Security Income (SSI)||► Home Energy Assistance Program (HEAP)|
|► Supplemental Nutrition Assistance Program (SNAP)||► National School Lunch Program|
|► Federal Public Housing Assistance||——–||► Veteran’s Pension and Survivors Benefit||——–|
Environmental Health experts have put together some recommendations for keeping your family healthy at home, along with links to other accurate information and useful resources at https://nyscheck.org/covid.
Learn how to keep your home safe and healthy with Dr. Nicholas Newman from the Cincinnati Children’s Hospital.
Español: Aprende cómo mantener tu casa segura y saludable con Dr. Nicholas Newman del Hospital de Niños en Cincinnati.
Search EPA’s list of products for use against SARS-CoV-2, the virus that causes COVID-19 here.
Español: Busca la lista de productos aprobados por la EPA para eliminar SARS-CoV-2, el virus que ocasiona COVID-19 aquí.
NYC Food Delivery Assistance During the COVID-19 Public Health Crisis
If you cannot go out to get food, no one can bring you food, and you are not able to use private delivery options, New York City will deliver emergency meals to you.
How much food can you get and when?
-The maximum number of people the service will deliver to each household is 2.
-Each delivery will contain 9 meals per person, but no household will receive more than 18 meals per delivery
-All orders will be delivered within four days of the order date.
How you can sign up?
-Create an account here. Read and answer all the questions about your food request.
-Confirm your sign up by email and proceed to answer qualifying questions.
-Enter your contact information, select your food order, and enter the delivery address.
An estimated first and last delivery date will be given.
Updated August 19, 2020.
For a list of vetted pantries, click on your borough.
Informational handouts have been updated with current open pantries during COVID-19.
Text “NYCFOOD” to 877-877 | Envía el texto “COMIDA” al 877-877
Find a Community Pick Up Site
Sites for free Grab & Go meals are changing starting Monday, and hours will be 3-5pm starting on Tuesday, September 27. Check the website for the most updated information.
-Meals are not available to the general public at any other time
-No registration or ID required
-Multiple meals can be picked up at once
NYC Student Take-Out Meals Starts 9/29/2020
–Free Breakfast and Lunch meals are available for all NYC Students
–Monday through Friday, 9:00am to 12:00pm
–No registration, ID, or documentation required
–No dining space is available, so meals must be eaten off premises
–Parents and guardians may pick up meals for their children
Find a take-out location here.
Due to the COVID-19 pandemic, families of children eligible for free or reduced-price lunch in NYC’s in public schools and private schools are eligible for Pandemic Electronic Benefit Transfer (P-EBT) food benefits. The total benefit amount is $420 for each eligible child.
This payment represents the value of school meals for the period of time from March when the schools closed until the end of the school year on June 26th. Payments will be issued for each eligible school-aged child between the ages of 5 to 18 living in the household. The New York State Office of Temporary and Disability Assistance is issuing these payments.
Click here for more information.
WIC (Women, Infants, and Children) is a short-term food assistance program that provides nutritious foods, breastfeeding support, nutrition counseling, health education, and health care referrals to pregnant women, infants, and children up to age 5.
To see if you qualify for WIC benefits fill out the pre-screening tool on the NYC HRA site. Keep in mind that U.S. Citizenship is not necessary.
Guide to apply for WIC | Spanish guide to apply for WIC
At your WIC appointment, you will receive an eWIC card that works like a debit card. WIC staff will add your benefits to your family’s eWIC account and you will get a list of your family’s WIC benefits for the next three months. This list will have start and end dates for your benefits.
Interested in knowing what types of food you can purchase with your eWIC card? Find a list with approved foods and products at WIC Strong.
Watch the “Shopping with eWIC” video.
The Supplemental Nutrition Assistance Program (SNAP) is a federal nutrition program that helps families, the elderly, and the disabled afford fresh and healthy food. SNAP provides a debit card that you can use at many groceries and farmers markets.
Guide to apply for SNAP | Spanish guide to apply for SNAP
To find out about the list of approved foods and products you have access to with SNAP visit USA gov.
Watch the video “HRA SNAP”, to learn about the program.
Plentiful is a free, easy-to-use reservation system for food pantries and the people they serve. Use Plentiful to find pantries and get the food you need, without waiting in line.
Download the Android app in Google Play or text “FOOD” to PANTRY (726-879) from any phone.
Find a Pantry
Search by location, amenities, or service times.
From three minutes to three months in advance, for all your preferred pantries.
Get Food Faster
Show up when it’s your turn and avoid waiting in line.
To help connect community members in need with food resources during this challenging time, the Hunter College NYC Food Policy Center has created and is continuously updating the Coronavirus NYC Food Resource Guides for each NYC neighborhood.
Each resource guide (by borough and district) includes information related to food access within the community, such as meals for students and seniors during this time, delivery services for people with disabilities, and resources for immigrants.
HRA Infoline (718) 557-1399
Housing Court Answers Link
The One-Shot Deal is an emergency assistance program designed to meet the urgent needs of low-income New Yorkers. This assistance can be used to cover a number of situations like rental assistance to prevent or forestall an eviction.
All New Yorkers in need are eligible and the approval for your request is done in a case-by-case approach. You do not have to be a Public Assistance recipient to receive a one-shot deal. You may apply for a one-shot deal even if you have had one in the past.
It is important that you provide documentation supporting your urgent need for assistance (like losing your job due to COVID impacts). In addition if applicable evidence of:
• Utilization of available resources to avoid arrears
• Affordability of housing (you must be earning more than your monthly payment rent)
• Consideration of any special at-risk factors such as disability
• A viable future plan to pay the rent going forward
For documents examples, check out the One-Shot Deal guide by the Coalition for the Homeless.
Most one-shot deals will have to be paid back gradually through regular monthly payments. This is generally not the case if you are receiving SSI disability benefits.
You must submit an application on ACCESS HRA. Follow the application instructions of this handout on the second page.
Review the types of documents you will need to submit by checking the Emergency Rental Assistance Handout.
Depending on the urgency of the case, it can take 30-45 days to receive a decision once all documents have been subsmitted. If you do not receive a decision after 30-45 days or before a pay date, you can check case status on ACCESS HRA or call HRA InfoLine for information at (718) 557-1399.
Learn more in the Emergency Rental Assistance Grants Flyer.
Homebase will help you develop a personalized plan to overcome an immediate housing crisis and achieve housing stability. You may be eligible for Homebase services if you:
1) Are at imminent risk of entering the New York City shelter system
2) Are low-income
3) Want to remain stably housed in your community
Find your nearest Homebase office via this map. Call the office before visiting to schedule a set time that is convenient for you. Learn more with these FAQs.
More information on this Housing resources handout.
Information in Spanish in this Spanish Housing resources handout.
NYC Connect offers a list of affordable housing opportunities to the public. Create an account and apply to the listed developments. Remember to keep applying when new developments get posted to increase your chances to be favored in the NYC Connect Housing lottery.
The unemployment benefit available is for workers that have lost their jobs at no fault of their own and are ready, willing, and actively looking for work. File a New Unemployment Insurance and claim your benefits at the Department of Labor website.
Updated on August 2, 2020.
Energy Assistance by NYC the Human Resources Administration Office
HEAP Infoline 800-692-0557
Heat Line 212-331-3150
The Home Energy Assistance Program (HEAP) helps low-income people pay the cost of heating or cooling their homes. HEAP runs different benefit programs that will pay for: fuel, your utility source, equipment, and/or repairs depending on your needs. As a household, you could either apply for regular or emergency HEAP benefits. Remember, you may still be able to receive benefits even if your heat is included in your rent
The eligibility criteria vary by program. Find about your eligibility in the Energy Assistance website.
Note: The HEAP benefit opens November 2, 2020. The deadline to submit applications is March 15, 2021.
–Regular HEAP benefit: a one-time supplement to your annual energy costs. The base amount of money given depends on your living situation. Find more information here.
–Emergency HEAP benefit: Emergency benefits are available if your heat has been turned off or is in danger of being turned off. The Emergency HEAP benefit opens January 4, 2021 and closes March 15, 2021 or until funds run out.
–Cooling assistance: The Cooling Assistance benefit helps eligible households buy and install an air conditioner or fan up to a cost of $800. The program operates from May to August. Applicants are only eligible for a Cooling Assistance benefit once every five years.
–Utility Assistance Program (UAP) (once the link opens scroll down): UAP assists families or individuals who are elderly, blind, disabled, mentally impaired or those residing in a neglected or hazardous environment who require financial assistance for their energy bills. Contact the Heat Line if you are having trouble paying your utilities bill calling to (212) 331-3150. Here are some other situations that may make you eligible for cash assistance.
To find more information about your eligibility visit the Energy Assistance website and apply.
Updated on December 12, 2020
Single Stop is a safe space that will support you and your family’s needs. There are free programs to help you buy fresh groceries, help you with your taxes, and help you care for your children.
Use the Single Stop online benefit screener to find out what benefit programs you are eligible for.
Office of Mental Health Emotional Support Line
NYS COVID-19 Emotional Support Helpline at 844-863-9314 is staffed 8 am-10 pm, 7 days a week. The phone line is staffed with specially trained volunteer professionals who are there to listen, support, and refer if needed.
If you’re experiencing grief due to COVID-19 get support through these reminders.You can also help others going through grief following these helpful tips.
*DISCLAIMER: The Office of Mental Health’s (“OMH”) Emotional Support Line (“Line”) is not licensed or unlicensed mental health care or treatment of any type regardless of what is discussed or who provides support. It is for emotional support purposes only. The use of the Line does not create any confidential provider-therapist relationship of any type. The Line is not a substitute for professional health care.
Domestic Violence Hotline by Safe Horizon
You have the right to a safe relationship. If you would like to talk to someone please call the Domestic Violence Hotline 1-800-621-4673. Help is available 24 hours a day.
If you are in immediate danger please call 911.
Resources for survivors with children, LGBTQ+ survivors, persons living with disabilities, seniors, youth, and the community at large. For these and many more resources click HERE
Información sobre recursos para sobrevivientes de violencia doméstica durante COVID-19. Oprima AQUI para la lista completa.
Más recursos para sobrevivientes con niños, LGBTQ+, personas con discapacidades, personas mayores de 60 años, joóvenes, la comunidad y mucho más oprima AQUI.
Encuentra más información en el Portal de Información de COVID-19 de Toda la Ciudad de Nueva York.
También puedes encontrar noticias diarias acerca del numero de personas que fueron positivas para COVID-19 en Nueva York aquí.
During these challenging times, resources may be of the most need for families. Text COVID to 692-692 for updates in NYC.
Access here this comprehensive live document with resources that cover food needs to legal help. As we learn more, we will be updating the list on a daily basis. If you have any questions, please contact us email@example.com
“My Hero is You” is a book written for children around the world affected by the COVID-19 pandemic. “My Hero is You” should be read by a parent, caregiver or teacher alongside a child or a small group of children. It is not encouraged for children to read this book independently without the support of a parent, caregiver or teacher.
“My Hero is You” is a book written for children around the world affected by the COVID-19 pandemic.
This book was a project developed by the Inter-Agency Standing Committee Reference Group on Mental Health and Psychosocial Support in Emergency Settings (IASC MHPSS RG)
“My Hero is You” should be read by a parent, caregiver or teacher alongside a child or a small group of children. It is not encouraged for children to read this book independently without the support of a parent, caregiver or teacher.
(929) 356-9586 from 9am to 5pm Monday to Friday.
The Mount Sinai Medical-Legal Partnership (MSMLP) arranges for free legal services to the Mount Sinai Health System’s most vulnerable and needy patients to prevent and remedy the legal and social issues that often contribute to poor health.
Mount Sinai integrates lawyers into the health care team to address unmet legal needs that may be affecting a patient’s health. The most common cases relate to income maintenance, housing, education and employment, legal status, and personal and family stability.
If you are a patient at the Mount Sinai Health System, please call MSMLP at (929) 356-9586 to do a self-referral and get free legal services.