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Housing Help

Emergency Rental Assistance
844-NY-RENT (1-844-691-7368) 8 am- 7 pm
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The program launched on June 1st, 2021. It helps eligible New Yorkers pay for late rent or utility bills who have suffered financial hardship due to COVID-19.  Assistance may cover up to 12 months of late rent. Funds are limited; consider applying as soon as possible.

  • Household gross income is at or below 80 percent of the Area Median Income (AMI)
  • On or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in income, incurred significant costs or experienced financial hardship, directly or indirectly, due to the COVID-19 pandemic.
  • There are no immigration status requirements to qualify for the program.
    Registration & Application
    Visit For more information about prioritized households, documentation to provide, and enrolling organizations in your borough  visit or call 1-844-691-7368.
    Updated on June 2, 2021


    COVID-19 Emergency Eviction and Foreclosure Prevention Act

    nyscourts-logoEviction Moratoria and Courthouse Operations
    NYC Housing Courts |
    Contact the City’s Tenant Helpline by calling 311 and say “Tenant Helpline”
    Under a State law called the COVID-19 Emergency Eviction and Foreclosure Prevention Act you can prevent yourself from eviction in New York City.
    If you have experienced financial hardship or face significant health risk because of COVID-19, you cannot be evicted until at least August 31, 2021.
    You must deliver your landlord, the local eviction court, or both a “Tenant’s Declaration of Hardship During the COVID-19 Pandemic” to protect yourself from eviction. To deliver this declaration online to the interested parties fill out this form by Housing Justice for All. A copy of the form will be sent to you as well.
    For emergency cash assistance or to apply to the COVID-19 relief program, call 311 to get more information or visit the Major’s Office to Protect Tenants website.
    Updated on May 6, 2021.


    Emergency Rental Assistance Grants (One-Shot Deals)

    HRA Infoline (718) 557-1399
    Housing Court Answers Link
    The One-Shot Deal is an emergency assistance program designed to meet the urgent needs of low-income New Yorkers. This assistance can be used to cover a number of situations like rental assistance to prevent or forestall an eviction.
    All New Yorkers in need are eligible and the approval for your request is done in a case-by-case approach. You do not have to be a Public Assistance recipient to receive a one-shot deal. You may apply for a one-shot deal even if you have had one in the past.
    It is important that you provide documentation supporting your urgent need for assistance (like losing your job due to COVID impacts). In addition if applicable evidence of:
    • Utilization of available resources to avoid arrears
    • Affordability of housing (you must be earning more than your monthly payment rent)
    • Consideration of any special at-risk factors such as disability
    • A viable future plan to pay the rent going forward
    For documents examples, check out the One-Shot Deal guide by the Coalition for the Homeless.
    Most one-shot deals will have to be paid back gradually through regular monthly payments. This is generally not the case if you are receiving SSI disability benefits.
    You must submit an application on ACCESS HRA. Follow the application instructions of this handout on the second page.
    Supporting Documents
    Review the types of documents you will need to submit by checking the Emergency Rental Assistance Handout.
    Depending on the urgency of the case, it can take 30-45 days to receive a decision once all documents have been subsmitted. If you do not receive a decision after 30-45 days or before a pay date, you can check case status on ACCESS HRA or call HRA InfoLine for information at (718) 557-1399.
    Learn more in the Emergency Rental Assistance Grants Flyer.

    The One-Shot Deal es un programa de asistencia de emergencia diseñado para satisfacer las necesidades urgentes de los neoyorquinos de bajos ingresos. Esta asistencia se puede utilizar para cubrir una serie de situaciones como asistencia para el pago de alquiler para prevenir o parar un desalojo.
    Todos los neoyorquinos con necesidades financieras son elegibles y la aprobación de la solicitud se realiza en un enfoque de caso por caso. No es necesario que sea un beneficiario de Asistencia Pública para recibir un One-Shot Deal. Puedes solicitar el beneficio de incluso si has tenido uno en el pasado.
    Es importante que proporciones documentación que respalde la necesidad de obtener asistencia urgente (como perder su trabajo debido a los impactos de COVID). Además, si corresponde, evidencia de:
    • Utilización de los recursos disponibles para evitar atrasos
    • Asequibilidad de la vivienda (por ejemplo debe estar ganando más que su pago mensual de alquiler)
    • Consideración de cualquier factor especial de riesgo, como discapacidad
    • Un plan futuro viable para pagar el alquiler en el futuro
    La mayoría de los One-Shot Deals deberán reembolsarse gradualmente mediante pagos mensuales regulares. Por lo general, este no es el caso si recibe beneficios por discapacidad de SSI.
    Debe enviar una solicitud en ACCESS HRA. Sigue las instrucciones de aplicación en este este folleto.
    Documentos de respaldo
    Revise los tipos de documentos que deberás presentar consultando el Folleto de Asistencia de Emergencia Para Pagos de Alquiler.
    Dependiendo de la urgencia del caso, una decisión puede tomar de 30 a 45 días el recibir una vez que se hayan presentado todos los documentos. Si no recibes una decisión después de 30 a 45 días o antes de la fecha de vencimiento de pago, puedes verificar el estado del caso en ACCESS HRA o llama a la línea de información de HRA (718) 557-1399.
    Obtén más información en este folleto de subvenciones de asistencia de alquiler de emergencia.

    Updated on January 16, 2021

    Mount Sinai Medical-Legal Partnership

    msmlp-logoMSMLP Website
    (929) 356-9586 from 9am to 5pm Monday to Friday.
    The Mount Sinai Medical-Legal Partnership (MSMLP) arranges for free legal services to the Mount Sinai Health System’s most vulnerable and needy patients to prevent and remedy the legal and social issues that often contribute to poor health.
    Mount Sinai integrates lawyers into the health care team to address unmet legal needs that may be affecting a patient’s health. The most common cases relate to income maintenance, housing, education and employment, legal status, and personal and family stability.
    If you are a patient at the Mount Sinai Health System, please call MSMLP at (929) 356-9586 to do a self-referral and get free legal services.

    Evictions Moratorium During the Pandemic


    UPDATE: The NYS legislation placed a moratorium on residential evictions until August 31, 2021 for tenants who have endured COVID-related hardship. Tenants must submit a hardship declaration, or a document explaining the source of the hardship, to prevent evictions. Landlords can evict tenants that are creating safety or health hazards for other tenants, and those tenants who do not submit hardship declarations

    The aforementioned means that you can prevent your landlord from evicting you if you have lost income or increased expenses during the COVID-19 pandemic or if moving from your home would pose a hardship during the pandemic.
    ► To be protected under this law, you must sign a “Hardship Declaration” and deliver it to your landlord. Find a Hardship Declaration form available in English and Spanish at or fill it out at
    ► If you sign and deliver the Hardship Declaration, you cannot be evicted from your primary residence pursuant to a pending case, and your landlord may not file a new case to evict you from your primary residence, until at least May 1, 2021. Find more information about the COVID-19 Emergency Eviction and Foreclosure Prevention Act of 2020 at
    The Tenant Safe Harbor Act prevents landlords from evicting tenants in nonpayment cases for money owed between March 7, 2020 and the beginning of Stage 4. Landlords can only get money judgments in court. Tenants have to show in court that they were hurt financially by COVID-19. Learn more visiting
    Deliver the Hardship Declaration Form to your landlord. Fill out the form at and a copy of the declaration will be delivered to your landlord’s inbox.
    For more information about eviction prevention visit the Mayor’s Office to Protect Tenants. If you are struggling to pay rent, contact call 311 in NYC and ask for the “Tenant Helpline”, or fill out the Mayor’s Office to Protect Tenants’ Contact Us form.
    For more resources and updates, visit the Information and Resources for NYC Tenants Impacted by COVID-19 Website.



    ACTUALIZACION: La legislación del Estado de Nueva York estableció una moratoria sobre los desalojos residenciales hasta el 31 de agosto de 2021 para los inquilinos que han sufrido dificultades relacionadas con COVID. Los inquilinos deben presentar una declaración de dificultades o un documento que explique la fuente de las dificultades para evitar los desalojos. Los propietarios pueden desalojar a los inquilinos que están creando peligros para la seguridad o la salud de otros inquilinos, y a los inquilinos que no presenten declaraciones de dificultades económicas. ley-de-prevención-de-ejecución-hipotecaria-2020
    Bajo esta moratoria, usted puede evitar que su arrendador lo desaloje si ha perdido ingresos o ha aumentado los gastos durante la pandemia de COVID-19 o si mudarse de su hogar representaría una dificultad.
    ► Para estar protegido por esta ley, debe firmar una “Declaración de Dificultad” y entregársela a su arrendador. Encuentre un formulario de Declaración de Dificultades disponible en español en o en (haga clic en “Language” y elija “Español”)
    ► Si firma y entrega la Declaración de Dificultades Económicas, no puede ser desalojado de su residencia principal de conformidad con un caso pendiente, y su arrendador no puede presentar un nuevo caso para desalojarlo de su residencia principal, hasta al menos el 1 de mayo de 2021. Encuentre más información sobre la Ley de Prevención de Ejecuciones Hipotecarias y Desalojos de Emergencia COVID-19 de 2020 en
    La Ley de Puerto Seguro Para Inquilinos evita que los propietarios desalojen a los inquilinos en casos de falta de pago por el dinero adeudado entre el 7 de marzo de 2020 y el comienzo de la Etapa 4 de la pandemia. Los propietarios solo pueden obtener fallos monetarios en los tribunales. Los inquilinos deben demostrar ante el tribunal que se vieron perjudicados financieramente por COVID-19. Obtenga más información visitando
    Entregue el formulario de declaración de dificultades económicas al propietario. Complete el formulario en y una copia de la declaración será enviada al correo electrónico del propietario.
    Para obtener más información sobre la prevención de desalojos, visite la Oficina del Alcalde para Proteger a los Inquilinos. Si tiene dificultades para pagar el alquiler, llame al 311 en NYC y solicite la “Línea de ayuda para inquilinos” , o complete el formulario de Contacto de la Oficina del Alcalde para Proteger a los Inquilinos.

    Updated on May 6, 2021


    HomeBase Organization and NYC Connect

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    HomeBase NYC Website
    HomeBase Locations Link
    NYC Connect Website (Affordable Housing Lottery)

    To help prevent the spread of COVID-19, all Homebase locations are closed. Homebase services are still available by phone.


    Para prevenir posibles contagios con COVID-19, todas las oficinas de Homebase están cerradas. Los servicios de Homebase están aún disponibles por teléfono.

    Homebase will help you develop a personalized plan to overcome an immediate housing crisis and achieve housing stability. You may be eligible for Homebase services if you:
    1) Are at imminent risk of entering the New York City shelter system
    2) Are low-income
    3) Want to remain stably housed in your community
    Find your nearest Homebase office via this map. Call the office before visiting to schedule a set time that is convenient for you. Learn more with these FAQs.
    More information on this Housing resources handout.
    Information in Spanish in this Spanish Housing resources handout.
    NYC Connect offers a list of affordable housing opportunities to the public. Create an account and apply to the listed developments. Remember to keep applying when new developments get posted to increase your chances to be favored in the NYC Connect Housing lottery.

    Encuentra recursos e información en esta hoja informacional para superar una crisis de vivienda. HomeBase es una organización que te ayudará con un plan personalizado para que puedas residir en una vivienda de manera estable. Podrás ser elegible para los servicios de HomeBase si:
    1) Estás en riesgo inminente de entrar al sistema de albergues
    2) Cuentas con bajos ingresos económicos, y
    3) Quieres residir de manera estable en su comunidad
    NYC Connect es un listado de rentas a bajo costo en toda la ciudad disponibles para familias con bajos ingresos. Crea una cuenta en la página NYC Connect y aplica a los apartamentos publicados. Recuerda aplicar a todos los apartamentos nuevos para aumentar las oportunidades de ganar la loteria de vivienda.

    Updated on December 24, 2020

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