844-NY-RENT (1-844-691-7368) 8 am- 7 pm
Chat with an agent nysrenthelp.otda.ny.gov/en/Pages/14/chat-with-an-agent
The program launched on June 1st, 2021. It helps eligible New Yorkers pay for late rent or utility bills who have suffered financial hardship due to COVID-19. Assistance may cover up to 12 months of late rent. Funds are limited; consider applying as soon as possible.
Registration & Application
Visit https://nysrenthelp.otda.ny.gov. For more information about prioritized households, documentation to provide, and enrolling organizations in your borough visit https://www1.nyc.gov/site/hra/help/new-york-emergency-rental-assistance-program-erap.page or call 1-844-691-7368.
Updated on June 2, 2021
Eviction Moratoria and Courthouse Operations
NYC Housing Courts | email@example.com
Contact the City’s Tenant Helpline by calling 311 and say “Tenant Helpline”
Under a State law called the COVID-19 Emergency Eviction and Foreclosure Prevention Act you can prevent yourself from eviction in New York City.
If you have experienced financial hardship or face significant health risk because of COVID-19, you cannot be evicted until at least August 31, 2021.
You must deliver your landlord, the local eviction court, or both a “Tenant’s Declaration of Hardship During the COVID-19 Pandemic” to protect yourself from eviction. To deliver this declaration online to the interested parties fill out this form by Housing Justice for All. A copy of the form will be sent to you as well.
For emergency cash assistance or to apply to the COVID-19 relief program, call 311 to get more information or visit the Major’s Office to Protect Tenants website.
Updated on May 6, 2021.
HRA Infoline (718) 557-1399
Housing Court Answers Link
The One-Shot Deal is an emergency assistance program designed to meet the urgent needs of low-income New Yorkers. This assistance can be used to cover a number of situations like rental assistance to prevent or forestall an eviction.
All New Yorkers in need are eligible and the approval for your request is done in a case-by-case approach. You do not have to be a Public Assistance recipient to receive a one-shot deal. You may apply for a one-shot deal even if you have had one in the past.
It is important that you provide documentation supporting your urgent need for assistance (like losing your job due to COVID impacts). In addition if applicable evidence of:
• Utilization of available resources to avoid arrears
• Affordability of housing (you must be earning more than your monthly payment rent)
• Consideration of any special at-risk factors such as disability
• A viable future plan to pay the rent going forward
For documents examples, check out the One-Shot Deal guide by the Coalition for the Homeless.
Most one-shot deals will have to be paid back gradually through regular monthly payments. This is generally not the case if you are receiving SSI disability benefits.
You must submit an application on ACCESS HRA. Follow the application instructions of this handout on the second page.
Review the types of documents you will need to submit by checking the Emergency Rental Assistance Handout.
Depending on the urgency of the case, it can take 30-45 days to receive a decision once all documents have been subsmitted. If you do not receive a decision after 30-45 days or before a pay date, you can check case status on ACCESS HRA or call HRA InfoLine for information at (718) 557-1399.
Learn more in the Emergency Rental Assistance Grants Flyer.
Updated on January 16, 2021
(929) 356-9586 from 9am to 5pm Monday to Friday.
The Mount Sinai Medical-Legal Partnership (MSMLP) arranges for free legal services to the Mount Sinai Health System’s most vulnerable and needy patients to prevent and remedy the legal and social issues that often contribute to poor health.
Mount Sinai integrates lawyers into the health care team to address unmet legal needs that may be affecting a patient’s health. The most common cases relate to income maintenance, housing, education and employment, legal status, and personal and family stability.
If you are a patient at the Mount Sinai Health System, please call MSMLP at (929) 356-9586 to do a self-referral and get free legal services.
Homebase will help you develop a personalized plan to overcome an immediate housing crisis and achieve housing stability. You may be eligible for Homebase services if you:
1) Are at imminent risk of entering the New York City shelter system
2) Are low-income
3) Want to remain stably housed in your community
Find your nearest Homebase office via this map. Call the office before visiting to schedule a set time that is convenient for you. Learn more with these FAQs.
More information on this Housing resources handout.
Information in Spanish in this Spanish Housing resources handout.
NYC Connect offers a list of affordable housing opportunities to the public. Create an account and apply to the listed developments. Remember to keep applying when new developments get posted to increase your chances to be favored in the NYC Connect Housing lottery.
Updated on December 24, 2020