New York City
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Important City Phone Numbers

 
IN AN EMERGENCY
Call 911 when you are in immediate danger or witness a crime in progress. Call 911 if you have a serious injury or life-threatening medical condition.
 
CONTACTING THE CITY
311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115)
or visit NYC.gov when you need access to non-emergency services or information about City government programs. Do not call 311 for emergencies. 311 outside of New York City is 212-NEW-YORK (212-639-9675).
 
CONTACTING THE NEW YORK POLICE DEPARTMENT
Call 911 when you are in immediate danger or witness a crime in progress.
NYPD General Inquiries: 646-610-5000
NYC victim hotline number: 866-689-4357
Sex Crimes Report Line: 212-267-RAPE
Crime Stoppers: 800-577-TIPS
Crime Stoppers (Spanish): 888-57-PISTA
Missing Persons Case Status: 212-694-7781
Terrorism Hot-Line: 888-NYC-SAFE
Gun Stop Program: 866-GUN-STOP
Cop Shot: 800-COP-SHOT
Local Precincts
 
TO REPORT A UTILITY OUTAGE
Con Edison 24-hour hotline: 1-800-752-6633 (TTY: 800-642-2308)
PSEG Long Island 24-hour hotline: 1-800-490-0025 (TTY: 631-755-6660)
National Grid 24-hour hotline: 718-643-4050 (TTY: 718-237-2857)
 
GET INFORMED
NYC Emergency Management on Facebook and Twitter
www.facebook.com/NYCemergencymanagement | @nycemergencymgt
Notify NYC
Register for free emergency notifications by getting the free mobile application, visiting NYC.gov/notifynyc, calling 311, or following @NotifyNYC on Twitter.
 
Download a City Emergency Reference Card.