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Tax Help (Prep, Issues, Child Credit)

NYC Free Tax Prep

To qualify, your income must meet income guidelines. Find out if you qualify at access.nyc.gov/programs/nyc-free-tax-prep.
Sign up for free tax preparation at getyourrefund.org/nyc.
Submit tax documents using your smartphone, tablet, or computer equipped with a camera.
An IRS-certified VITA/TCE preparer will verify your tax information and contact you.

Drop-Off Service

Before visiting an NYC Free Tax Prep Site, make sure you gather all of your required tax documents.
Drop off your tax documents and pick up the completed return later.
The map of Tax Prep sites is available at https://a866-dcwpwb.nyc.gov/ftps_map/#/?search=%7B%7D.

In-Person Tax Prep

Make an appointment with certified volunteers.
Map available at https://a866-dcwpwb.nyc.gov/ftps_map/#/?search=%7B%7D.
Knowledgeable IRS-certified VITA/TCE volunteer preparers help you complete an accurate tax return. Sessions take a minimum of 30 minutes.

To learn more, visit nyc.gov/taxprep.

Updated on February 27, 2024

Tax credit amounts are mostly based on three factors: marital status, income, and the number of dependent children.
Children must have a Social Security number for families to be eligible to receive the tax credit.
Check if you qualify with an IRS Interactive Tax Assistant at irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-for-other-dependents
You can claim the Child Tax Credit by entering your children and other dependents on Form 1040, U.S. Individual Income Tax Return, and attaching a completed Schedule 8812, Credits for Qualifying Children and Other Dependents
For Child Tax Credit with New York State, there are income criteria. Check if you qualify at www.tax.ny.gov/pit/credits/empire_state_child_credit.htm.

The Taxpayer Advocate Service offers various resources to get you the answers you need. Topics of resources include:

If you received a notice from the IRS, find out what actions you can take by entering the letter number at www.taxpayeradvocate.irs.gov/get-help.

To check if your topic of concern is covered by their support services, go to the TAS Qualifier Tool at www.taxpayeradvocate.irs.gov/can-tas-help-me-with-my-tax-issue. You can also contact TAS by phone. For assistance, please call 1-877-777-4778.

For in-person services, locate a local office at www.taxpayeradvocate.irs.gov/contact-us.

Learn more by visiting www.taxpayeradvocate.irs.gov/get-help.

Updated on December 4, 2024

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