Child Support Services Program
Local Offices (by county)
888-208-4485 (Monday–Friday, 8:00 AM–7:00 PM.)
Child support is financial support provided by the noncustodial parent. Any parent, guardian, caretaker of a child, or child who needs support can apply for child support services.
The Child Support Program offers the following services:
-Location of the non-custodial parent
-Establishment of paternity
-Help a custodial parent file a petition in Family Court for an order of support
-Directs the noncustodial parent to pay child support to the Support Collection Unit (SCU)
-Enforcement of payments by non-custodial parent
To learn about what information is needed to open a case go to the NYS Custodial Parent Information page. If you need help, call the hotline at 888-208-4485 Monday-Friday from 8:00 AM to 7:00 PM. For more information visit https://www.childsupport.ny.gov/dcse/custodial_parent_info.html.
You may be eligible to pay an annual charge for child support services. Find if you should pay this fee by visiting the Annual Service Fee Questions and Answers page.
Updated on December 5, 2020