Federally Declared Disasters Areas
FEMA Disaster Recovery Center (800) 621-3362 | TTY: (800) 462-7585 | 711 or Video Relay Service (VRS): (800) 621-3362
American Red Cross Greater NYC (877) 733-2767
Disaster Unemployment Assistance (888) 209-8124
A disaster is an occurrence disrupting the normal conditions of existence and causing a level of suffering that exceeds the capacity of adjustment of the affected community. Some examples are nor’easters, severe storms with flooding, and power outages.
Learn how to prepare and what resources are at your disposal.
Find the Nearest Hospital
Find the nearest hospitals in your area and view what services each provides with the US Hospital Finder.
Find a Safe Place to Go
Visit a Disaster Recovery Center (DRC) to talk with someone in person for guidance or information. To find a center near you, use the DRC Locator or text DRC and your ZIP code to 43362. Example: DRC 10029.
Disaster Relief Resources and Temporary Sheltering Assistance
► You can apply online or with the FEMA App to manage your disaster application. Your Social Security Number (SSN) is required.
► If you are eligible for Transitional Sheltering Assistance, FEMA will pay the cost to stay in certain lodging providers for a limited period. Costs covered are for the cost of the room and taxes, and any other expenses are not included. Search the list of participating locations to see if they have availability in the area you have selected.
► Find open shelters with the American Red Cross Greater NYC
Disaster Unemployment Assistance
DUA is a federal program that provides payments to people in a federally declared disaster area who have lost work or income as a direct result of the disaster. You must first file for regular Unemployment Insurance by calling the NYS Department of Labor at 888-209-8124.
Help with Expenses After a Disaster
You can apply to the NYC Human Resources Administration for a one-time emergency grant, also called the “One Shot Deal.” Call (718) 557-1399 for more information.
Coping with Stress Related to Disasters
The NYC Department of Health and Mental Hygiene helps New Yorkers. Contact NYC Well at 888-692-9355 for counseling and resources.
► Preparedness Actions Education
► NYC Emergency Management Office 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115)
► Notify NYC App
► Know Your Zone (Hurricanes)
Gas by Housing Preservation & Development
DO NOT CALL OR USE YOUR PHONE INSIDE THE HOME – CALL 911 IN A SAFE LOCATION
A strange odor in the home can be indicative of gas leakage. Act fast even when in doubt.
Signs of a gas leak
► Smelling a distinctive, strong odor similar to rotten eggs.
► Seeing a white cloud, mist, fog, bubbles in standing water, blowing dust, or vegetation that appears to be dead or dying for no reason.
► Hearing roaring, hissing, or whistling.
If you suspect that a gas leak has occurred, take the following actions
► Quickly open nearby doors and windows and then leave the building immediately: do not attempt to locate the leak.
► Do not turn on or off any electrical appliances
► Do not smoke or light matches or lighters
► Do not use a house-phone or cell-phone within the building
► After leaving the building, from a safe distance away from the building, call 911 immediately to report the suspected gas leak;
► After calling 911, call the gas service provider for this building.
Reporting a gas leakage to your gas company or NYCHA Customer Conctact Center
—ConEdison (Bronx, Manhattan, Queens) 1-800-752-6633
—National Grid (Brooklyn, Queens, and Staten Island) 718-643-4050
—NYCHA Customer Contact Center (24 hours a day, 7 days a week) (718) 707-7771
For more information on gas leaks, watch this video from ConEdison.
For city resources call 311.
Take Good Care of Your Baby Website
The Administation of Child Services of NYC put together a child safety booklet that gives parents and caregivers tips on how to avoid some of the most common and dangerous child and infant-related injuries, including window falls, drowning, shaken baby syndrome, and unintended poisonings in the home.
The booklet is available in English, Spanish, Traditional Chinese, and Korean.
Healthy Homes program: The NYC Department of Health provides extensive information on important home health and safety issues including carbon monoxide, hazardous products, and pest control. Visit https://www1.nyc.gov/site/doh/health/health-topics/healthy-home.page
Window Guards: For families with young children living in or visiting one’s home, the landlord is usually required to install window guards. Call 311 for more information or to lodge a complaint. To obtain information on installing window guards or a copy of the law or educational materials, call 311 or visit the website: https://www1.nyc.gov/site/doh/health/health-topics/window-guards.page
Carbon Monoxide poisoning: Most homes and residential buildings in NYC City are required by law to have carbon monoxide detectors installed in the sleeping areas. If you rent, the building owner is responsible for installing approved carbon monoxide detectors, and residents are responsible for regularly testing detectors to make sure they work and replacing the batteries.
Car seat safety: Get a free car seat safety fitting by a trained technician from the Department of Transit (DOT): https://www1.nyc.gov/html/dot/html/motorist/car-safety.
Check the NYC DOT Events Calendar for upcoming fittings, or call 212-839-4750 to arrange a free inspection at a DOT Child Car Seat Fitting Station.