Learn how to prepare and what resources are at your disposal:
Find a Safe Place to Go
Visit a Disaster Recovery Center (DRC) to talk with someone in person for guidance or information. To find a center near you, use the DRC Locator or text DRC and your ZIP code to 43362. Example: DRC 10029.
Disaster Relief Resources and Temporary Sheltering Assistance
► You can apply online or with the FEMA App to manage your disaster application. Your Social Security Number (SSN) is required.
► If you are eligible for Transitional Sheltering Assistance, FEMA will pay the cost to stay in certain lodging providers for a limited period. Costs covered are for the cost of the room and taxes, and any other expenses are not included. Search the list of participating locations to see if they have availability in the area you have selected.
► Find open shelters with the American Red Cross Greater NYC
Disaster Unemployment Assistance
DUA is a federal program that provides payments to people in a federally declared disaster area who have lost work or income as a direct result of the disaster. You must first file for regular Unemployment Insurance by calling the NYS Department of Labor at 888-209-8124.
Help with Expenses After a Disaster
You can apply to the NYC Human Resources Administration for a one-time emergency grant, also called the “One Shot Deal.” Call (718) 557-1399 for more information.
Coping with Stress Related to Disasters
The NYC Department of Health and Mental Hygiene helps New Yorkers. Contact NYC Well at 888-692-9355 for counseling and resources.
Information Resources
► Preparedness Actions Education
► NYC Emergency Management Office 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115)
► Notify NYC App
► Know Your Zone (Hurricanes)
Updated on October 24th, 2024.
IN AN EMERGENCY
Call 911 when you are in immediate danger or witness a crime in progress. Call 911 if you have a serious injury or life-threatening medical condition.
CONTACTING THE CITY
311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115)
or visit NYC.gov when you need access to non-emergency services or information about City government programs. Do not call 311 for emergencies. 311 outside of New York City is 212-NEW-YORK (212-639-9675).
CONTACTING THE NEW YORK POLICE DEPARTMENT
Call 911 when you are in immediate danger or witness a crime in progress.
NYPD General Inquiries: 646-610-5000
NYC victim hotline number: 866-689-4357
Sex Crimes Report Line: 212-267-RAPE
Crime Stoppers: 800-577-TIPS
Crime Stoppers (Spanish): 888-57-PISTA
Missing Persons Case Status: 212-694-7781
Terrorism Hot-Line: 888-NYC-SAFE
Gun Stop Program: 866-GUN-STOP
Cop Shot: 800-COP-SHOT
Local Precincts
TO REPORT A UTILITY OUTAGE
Con Edison 24-hour hotline: 1-800-752-6633 (TTY: 800-642-2308)
PSEG Long Island 24-hour hotline: 1-800-490-0025 (TTY: 631-755-6660)
National Grid 24-hour hotline: 718-643-4050 (TTY: 718-237-2857)
GET INFORMED
NYC Emergency Management on Facebook and Twitter
www.facebook.com/NYCemergencymanagement | @nycemergencymgt
Notify NYC
Register for free emergency notifications by getting the free mobile application, visiting NYC.gov/notifynyc, calling 311, or following @NotifyNYC on Twitter.
Download a City Emergency Reference Card.
For ingested poisons, do not try to make the person throw up. If the person is unconscious, convulsing, having seizures or having trouble breathing call 911.
Examples of chemical exposures that the Poison control can assist you with are the following:
The Poison Control Center job is to offer telephone consultations to everyone—from the public to emergency medical teams, healthcare providers, and public health agencies. The line is available 24/7 and has translation services in more than 150 languages. All calls are free and confidential.
For more information visit www.nyc.gov/site/doh/health/health-topics/poison-control.page.
Updated on October 24th, 2024