Once an adult family arrives at AFIC, a caseworker interviews them. The caseworker inquires about their living situation and explains the services that may help them avoid shelter altogether.
Families may be assigned a temporary shelter placement for up to 10 days while DHS investigates the information provided during the interview. Based on the investigation, DHS determines whether the family is eligible or ineligible for shelter based on whether they have fully cooperated with the application and eligibility process and/or have other housing options available to them.
Learn more about the intake and documentation process at www.nyc.gov/site/dhs/shelter/families/adult-families-applying.page.
Updated on October 7, 2024.