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Resources

Advocacy Definition

The process of asserting oneself or interceding on behalf of others within a system to get the benefits for which they are eligible. Through both direct aid to families and broader-based policy work, the goal of advocacy is to foster the self-empowerment of families by educating them about their own rights.

The Six Protective Factors (From United Way)

The Six Protective Factors build strong families:

Parental Resilience: The ability to cope and bounce back from all types of challenges

Social Connections: Friends, family members, neighbors and community members who provide emotional support and basic needs assistance to parents

Concrete Supports: Financial security to cover daily expenses and unexpected costs that come up; access to formal supports like TANF and Medicaid, and informal support from social networks

Knowledge of Parenting & Child Development: Accurate information about raising young children and appropriate expectations for their behavior

Social & Emotional Competence of Children: A child’s ability to interact positively with others and communicate his or her emotions effectively

Nurturing & Attachment: Early experiences of being nurtured and bonding with a caregiver affects all aspects of behavior and development

Resources in your Community (From United Way)

Emergency Numbers

Police, Fire, EMS…………………………………………………………………9-1-1

San Antonio Police Non-Emergency Line……………………………(210) 207-7273

311 Customer Service Line………………………………………………………3-1-1

Center for Health Care Services Mental Health Crisis Line……(210) 223-7233

Child Abuse/Elder Abuse Hotline……………………………………..800-252-5400

Children’s Bereavement Center……………………………………(210) 736-4847

ChildSafe (abuse intervention)……………………………………(210) 675-9000

Family Violence Prevention Services………………………………(210) 930-3669

National Suicide Prevention Lifeline…………………………………800-273-8255

Texas Poison Control………………………………………………………..800-222-1222

Texas Youth and Runaway Hotline……………………………………800-989-6884

The Rape Crisis Center Hotline…………………………………………(210) 349-7273

 

Basic Needs

Application Assistance – SA Food Bank Outreach………………(210) 431-8326

    Public Benefits: SNAP, TANF, CHIP, WIC, Women’s Health

Food Pantries

San Antonio Food Bank Pantries……………………………………………2-1-1

Catholic Charities…………………………………………………………(210) 226-6178

Christian Assistance Ministry (walk-in 110 McCullough)………(210) 223-6648

Ella Austin Community Center…………………………………(210) 224-2351

Salvation Army………………………………………………………(210) 352-2020

San Antonio Christian Hope Resource Center………………(210) 732-3776

Clothing

Christian Assistance Ministry (walk-in 110 McCullough)………(210) 223-6648

Catholic Charities……………………………………………………(210) 226-6178

Housing

San Antonio Housing Authority Customer Care Line………877-550-1109

Apply online (Sec 8 & Housing): https://www.saha.org/

Housing Authority of Bexar County…………………………………(210) 225-0071

Habitat for Humanity (homeownership)……………………………(210) 223-5203

Neighborhood Housing Services (homeownership)……………(210) 533-6673

SAMMinistries (online only)…………………………………..https://samm.org/

Utility Assistance

Bexar County Energy Assistance………………………………………(210) 335-3666

Catholic Charities…………………………………………………………(210) 226-6178

Christian Assistance Ministry (walk-in 110 McCullough)………(210) 223-6648

City of SA – Family Assistance Division (apply online)…………(210) 207-7830

https://www.sanantonio.gov/humanservices/financialemergency/utilityassistance

CPS Energy Customer Line (extension & payment plans)……(210) 353-2222

Salvation Army…………………………………………………………(210) 352-2020

SAMMinistries (online only)…………………………………..https://samm.org/

 

Medical/Dental Services

Dental Care

CentroMed…………………………………………………………(210) 922-7000

(Southside, South Park, Palo Alto, Walzem, & Maria Florex Clinics)

CommuniCare Clinics (East and West Campus)………………(210) 233-7000

San Antonio Christian Dental Clinic (adults)……………………(210) 220-2300

UTHSCSA Dental Clinic……………………………………………(210) 450-3700

Medical Care

Bishop E.T. Dixon Clinic………………………………………………(210) 527-1505

Bowden Eye Care and Health Clinic (UIW)..………………………(210) 283-6800

CentroMed Clinics..……………………………………………………(210) 922-7000

(City Base, Medina Base, N G Eling, Palo Alto, South Park & Southside)

CommuniCare Clinics ………………………………………………(210) 233-7000

(Downtown, East, Northwest, Shavano Park and West)

SAMHD Main Immunization Clinic………………………………(210) 207-8894

University Family Health Centers:

R.B. Green Campus…………………………………………………(210) 358-3400

North..…………………………………………………………………(210) 358-0800

Northwest……………………………………………………………(210) 358-8820

Southeast……………………………………………………………(210) 358-5515

Southwest…………………………………………………………..(210) 358-5100

University Health System Clinics…………………………..…(210) 358-8255

(Eastside, Health for all Women – Callaghan, Kenwood, Naco-

                Perrin, S. Flores, Ricardo Salinas, Rio Grande & S. Zarzamora)

University Health System – Texas Diabetes Institute…………(210) 358-7000

 

Access to Healthcare

Health Insurance Marketplace/Health Exchange Assistance…(210) 977-7997

University Health System – CareLink……………………………(210) 358-3350

(Financial assistance program to access quality healthcare services)

University Hospital………………………………………………………(210) 358-4000

Other Medical Assistance Referrals………………………………………..2-1-1

 

Mental Health

Mental Health Treatment

Center for Health Care Services

Children………………………………………………………………(210) 261-3350

Adult Intake Line………………………………………………………(210) 261-1250

Crisis Line…………………………………………………………………(210) 223-7233

Clarity Child Guidance Center (children & adolescent)…………(210) 616-0300

CommuniCare…………………………………………………………(210) 233-7000

General Counseling Services

Bishop E.T. Dixon Clinic…………………………………………………(210) 527-1505

Catholic Charities Counseling Center…………………………………(210) 377-1133

CommuniCare……………………………………………………………(210) 223-7000

Community Counseling Services – OLLU……………………………(210) 434-1054

Community Life Center at UTSA………………………………………(210) 458-2055

Family Life Center of St. Mary’s University…………………………(210) 438-6411

Family Service Association……………………………………………(210) 299-2400

Family Violence Prevention Services………………………(210) 821-3855, ext. 2201

Substance Abuse Counseling and Treatment

Alcoholics Anonymous…………………………………………………(210) 828-6235

Center for Health Care Services Outpatient Counseling…………..(210) 261-3060

Family Service Association……………………………………………(210) 299-2400

Youth Against Gang Activity…………………………………………(210) 431-7500

FVPS Substance Abuse Program for Youth……………..(210) 930-3669, ext. 2230

Rise Recovery……………………………………………………………(210) 227-2634

San Antonio Council on Alcohol and Drug Abuse…………………….(210) 225-4741

 

Family Support Services

Call-A-Nurse……………………………………………………(210) 22-NURSE (226-8773)

Healthy Kids Project (Zuber Tubers).… http://www.klrn.org/healthy-kids/

ReadyKidSA……………………………………………………… https://readykidsa.com/

San Antonio Public Library Services……………………(210) 207-2500

Dial-A-Story……………………………………………………(210) 207-4466

Text 4 Baby…………………………………………………. https://www.text4baby.org/

Parent Education

Autism Community Network………………………………………(210) 435-1000

AVANCE San Antonio………………………………………………(210) 223-3667

Catholic Charities……………………………………………………(210) 222-1294

Family Service Association…………………………………………(210) 431-7581

The Children’s Shelter………………………………………………(210) 212-2576

Father’s Program……………………………………………………(210) 212-2559

Parent Support Program

Maternal, Infant, and Early Childhood Home visiting (MIECHV) Program

Catholic Charities, Family Connects………………………………………(210) 226-3030

Catholic Charities, Nurse Family Partnership…………………………(210) 226-3030

Good Samaritan, Parents as Teachers……………………………………(210) 434-5531

Madonna Center, HIPPY…………………………………………………(210) 435-1391

Military Families and Veterans Prevention Program

Any Baby Can………………………………………………………………(210) 547-3021

Big Brothers, Big Sisters………………………………………………(210) 225-6322

The Children’s Shelter…………………………………………………(210) 212-2597

ChildSafe……………………………………………………………………(210) 233-5930

Family Endeavors…………………………………………………………(210) 431-6466

Family Service Association……………………………………………(210) 431-7505

VOICES for Children……………………………………………………(210) 220-2584

Healthy Outcomes through Prevention & Early Support (HOPES)

Any Baby Can………………………………………………………………(210) 227-0170

Catholic Charities…………………………………………………………(210) 568-8958

The Children’s Shelter……………………………………………………(210) 212-2521

DePelchin Children’s Center……………………………………………1-888-507-6681

KLRN…………………………………………………………………………(210) 208-8405

Martinez Street Women’s Center……………………………………(210) 908-9772

Family Service Association……………………………………………(210) 33-1211

Respite Care……………………………………………………………(210) 737-1212

Center for Health Care Services…………………………………(210) 261-3256

Childcare Services

Childcare Resource and Referral Services………………………(210) 230-6300

Early Childhood Intervention Services (ECI):

Brighton Center…………………………………………………………(210) 826-4492

Center for Health Care Services……………………………………(210) 261-3300

Easter Seals Rehabilitation Center…………………………………(210) 614-3911

Legal Services

Texas Rio Grande Legal Aid…………………………….(210) 212-3700 or 888-988-9996

Catholic Charities Immigration Services…………………………(210) 433-3256

Financial Stability

Financial Empowerment Centers (east and west)…………………(210) 431-4425

Goodwill Career Academy……………………………………………(210) 924-8581

Volunteer Income Tax Assistance…2-1-1 or https://www.unitedwaysatx.org/vita/

 

All other inquiries please call 211 Texas/United Way Help Line by dialing 2-1-1 or 227-4357

The Help Line provides free information and referrals to health and human care services for individual and family needs and for disaster needs.

United Way of San Antonio and Bexar County

https://www.unitedwaysatx.org/

United Way has become synonymous with caring and helping children, families and individuals. We have a long tradition of helping people with basic needs – food, clothing, shelter and safety – and changing lives through strong, well-managed programs. United Way is also engaging the community to get to the heart of problems.

  • The Briscoe Center
    700 South Alamo
    San Antonio, TX
     (210) 352-7000

Poison Control Center

The mission of the center is to reduce the number of accidents, severity of injuries, the number of deaths, and the healthcare costs associated with poison exposures- 800-222-1222

https://www.poisoncontrol.org/about-us/south-texas-poison-center/

Please contact us at  210-450-5100 for any poisoning prevention requests.

(211) 2-1-1

https://www.211texas.org/

2-1-1 Texas is a program of the Texas Health and Human Services Commission that provides a registry of resources and services by zip code.  It is committed to helping Texas citizens connect with the services and resources they need.

Simply dialing the 2-1-1 Texas/United Way Help Line, calls are answered by trained volunteers and staff with a database of community resources at their fingertips. If you or someone you know needs: Food, Clothing, Health care, Employment, Child care, Elder care, Utility/rent assistance, Counseling/mental health, Adult literacy, Drug treatment, or many other services. 2-1-1 Texas/United Way Help Line is a public/private partnership between the Texas Health and Human Services Commission and United Way of San Antonio and Bexar County.

Useful Health References (For Providers)

Cap4Kids Poster

If you want to display a Cap4Kids poster in your office, use it for a social service project, or just give it to a friend, this is the place.

Cap4Kids San Antonio Poster