About the new TAP program:
- Available to customers whose income falls at or below 150% of the Federal Poverty Level (FPL) and those with special hardships
- Provides consistent, affordable bills capped as a percentage of your income
- Customers do not need to be delinquent to apply for the program
- Applications go live July 1, 2017 go to beta.phila.gov/services/water-gas-utilities/water-bill-customer-assistance/ for info
