New York City
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Child Support Services (Financial Support by Non Custodial Parent)

 
nygov-logoChild Support Services Program
Local Offices (by county)
888-208-4485 (Monday–Friday, 8:00 AM–7:00 PM.)

dcse.cseweb@dfa.state.ny.us
 

ALERT: CORONAVIRUS UPDATE FOR CHILD SUPPORT SERVICES
UNTIL FURTHER NOTICE, because of the current COVID-19 coronavirus pandemic, the New York City Office of Child Support Services (OCSS) Borough Offices and Customer Service Walk-In Center will be closed. The New York City Family Courts are also closed for child support matters.
 
FOR CHILD SUPPORT ASSISTANCE, YOU CAN:
 
EMAIL dcse.cseweb@dfa.state.ny.us. Please include your Child Support account number in your email inquiry. OR
CALL 888-208-4485, the New York State Child Support Helpline

 
Child support is financial support provided by the noncustodial parent. Any parent, guardian, caretaker of a child, or child who needs support can apply for child support services.
 
The Child Support Program offers the following services:
-Location of the non-custodial parent
-Establishment of paternity
-Help a custodial parent file a petition in Family Court for an order of support
-Directs the noncustodial parent to pay child support to the Support Collection Unit (SCU)
-Enforcement of payments by non-custodial parent
 
To learn about what information is needed to open a case go to the NYS Custodial Parent Information page. If you need help, call the hotline at 888-208-4485 Monday-Friday from 8:00 AM to 7:00 PM. For more information visit https://www.childsupport.ny.gov/dcse/custodial_parent_info.html.
 
You may be eligible to pay an annual charge for child support services. Find if you should pay this fee by visiting the Annual Service Fee Questions and Answers page.