New York City
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Child Support Services

 
nygov-logoChild Support Services Program
Local Offices (by county)
888-208-4485 (Monday–Friday, 8:00 AM–7:00 PM.)

dcse.cseweb@dfa.state.ny.us
 

ALERT: CORONAVIRUS UPDATE FOR CHILD SUPPORT SERVICES
UNTIL FURTHER NOTICE, because of the current COVID-19 coronavirus pandemic, the New York City Office of Child Support Services (OCSS) Borough Offices and Customer Service Walk-In Center will be closed. The New York City Family Courts are also closed for child support matters.
 
FOR CHILD SUPPORT ASSISTANCE, YOU CAN:
 
EMAIL dcse.cseweb@dfa.state.ny.us. Please include your Child Support account number in your email inquiry. OR
CALL 888-208-4485, the New York State Child Support Helpline

 
Child support is financial support provided by the noncustodial parent. Any parent, guardian, caretaker of a child, or child who needs support can apply for child support services.
 
The Child Support Program offers the following services:
-Location of the non-custodial parent
-Establishment of paternity
-Help a custodial parent file a petition in Family Court for an order of support
-Directs the noncustodial parent to pay child support to the Support Collection Unit (SCU)
-Enforcement of payments by non-custodial parent
 
Note that you may be eligible to pay an annual charge for child support services. Find if you qualify to pay by visiting this page.
 
If you need help, call the hotline at 888-208-4485 Monday-Friday from 8:00 AM to 7:00 PM. To learn about what information is needed to open a case go here. For more information visit https://www.childsupport.ny.gov/dcse/custodial_parent_info.html