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Parenting Support

Emergency Child Care During Family Crisis

 
nycfoundlingFamily Crisis Center at New York Foundling
Locations in each borough
Parenting Support Helpline 1(888) 435-7553
The New York Foundling main phone number (212) 633-9300
 
If you are facing a crisis impacting your family such as loss of housing, parental health issues, domestic violence, or other situation the Maria Crisis Lucadamo Nursery can provide short-term child care and holistic for you and your child while you are addressing these crises.
 
Call the Family Crisis Center and Nursery at 1(888) 435-7553 for help and emergency child care.
 
The New York Foundling that amanges the Nursery Care Center also has a wide array of programs and resources to help families together. Check them out here.
 


Ways to Help your Child Attend School Every Day

 
Learn how to boost your child’s confidence, keep your child on track with school work, protect your child from bullies, and keep your child healthy.
 
Visit Every Student Present by the NYS Parent Portal and learn to 1) boost your child’s self-confidence, 2) keep your child on track with school work 3) keep your child healthy, and 4)protect your child from bullies.
 


Growth and Child Development by the New York State Parent Portal

 

NYS Parenting Portal

Growth & Child Development
NYS Parenting Guide
 
Find parenting resources to enhance your role as a parent for your child. Visit the NYS Parent Portal for more information.
 
Español: Encuentra recursos para mejorar tu rol como padre o madre para tu hijo. Visita el Portal para Padres del NYS para más información.


Free Baby Formula

 
Call 718-405-9111 and ask for free baby formula. WIC members can have baby formula delivered FREE to all New York City boroughs.
 
Llama al 718-405-9111 para recibir leche de fórmula grauita. Miembros que reciben el beneficio WIC podrán tener leche de bebé entregada en sus casos GRATUITAMENTE en todos los condados de la ciudad de Nueva York.


The HopeLine Diaper Center

 
hopeline-logo-sample-ACThe HopeLine Diaper Center
884 East 163rd St, Bronx, NY 10459
(718) 402-1212

 

COVID-19 Update: Due to the Corona Virus pandemic the HopeLine Center is temporarily opening up their Diaper Center to all 5 boroughs. Although Bronx residents will be given priority, HopeLine will make appointments for those residing in Queens, Brooklyn, Manhattan, and Staten Island

 
The Diaper Assistance Program by the HopeLine Center located in the Bronx distributes diapers to families in need. You must make an appointment to pick up diapers by calling to (718) 402-1212 on Mondays starting at 9:30 am.
 
To get assistance, you must be the parent/legal guardian, have a child who is 2 years or younger, receive WIC and/or food stamps, have proof of address, and birth certificate of child/ren.
 
-First Come, First Served-

 

El Programa de Asistencia con Pañales del HopeLine Center (La Línea de la Esperanza) distribuye pañales para las familias en necesidad. Deberás hacer una cita con el centro los lunes desde las 9:30 am llamando al (718) 402-1212.
 
Para recibir pañales debes 1) ser padre de familia o guardián, 2) tener un niño de 2 años o menor, 3) estar recibiendo WIC o cupones de comida, 4) tener una prueba de domicilio, y 5) tener un certificado de nacimiento del niño o los niños.
 
La distribución de pañales se hará por orden de llegada.

 


Nurse Family Partnership (First-Time Pregnant Moms)

 
nurse-family-partnership Nurse-Family Partnerhip (serving all boroughs)
Call 311 and ask for “Nurse-Family Partnership”
Referrals: newmoms@nursefamilypartnership.org

 

COVID-19 update: The Nurse-Family Partnership is offering 100% telehealth services. If you need a phone to access telehealth services, NFP will provide you with one. Learn more here.

 
Maternal and child health nurses are the backbone of the Nurse-Family Partnership.
 
A nurse-led maternal health and home visitation program, Nurse-Family Partnership partners serve low-income, first-time moms.
 
Moms with their very own free Nurse­-Family Partnership personal nurse will get the support, advice, and information they need during their pregnancy and when their baby arrives.
 
Your nurse will support you to:
-Know what to expect during pregnancy and childbirth.
-Learn how to take care of your baby (feeding, bathing, safe sleep, and more).
-Understand how babies learn and grow.
-Connect with other resources and services, like health insurance, mental health care, child care and educational programs.
-Achieve personal goals, such as continuing your education and developing job skills.
-Give your baby the best possible start to life.
 
To qualify for their free services you must be a first-time mom that is pregnant 28 weeks or less, but your nurse would love to work with you as early in your pregnancy as possible. There is also an income eligibility requirement. Learn about eligibility criteria by calling your nearest NFP agency. Locate your agency on the NFP homepage.
 
The nursing program is available to first-time mothers regardless of age, immigration status or gender identity.
 


Room To Grow NYC (Parenting Support & Education/Baby Essentials)

 
room_to_grow_logoManhattan Family Center (Korea Town) 
South Bronx Family Center
(212) 620-7800
infony@roomtogrow.org
 

COVID-19 Update: All visits are now virtual. Families meet with their clinicians for regularly scheduled visits via phone or video chat. Essential baby clothing and gear are shipped directly to families’ doorsteps through various partnerships. E-gift cards for baby items and urgent needs are distributed to all families as part of their visit. Additional office hours are available daily via text, phone, and video chat.

 
Room to Grow is a 3-year program that provides low-income families with one-to-one parenting coaching and support. This includes discussing developmental stages, offering strategies to recognize and respond to their child’s many needs, and providing resources and support to help cope with raising a child in typically stressful circumstances. At every visit, parents also receive age-appropriate material necessities, allowing them to provide fully for their baby in an immediate and meaningful way.
 
If you are pregnant (no more than 36 weeks along) and you would like to learn more about parenting & helping your baby develop, consider applying to Room to Grow. Call (212) 620-7800 for more information.
 


Text4baby (Pregnancy Educational App)

 
text4baby-removebg-previewWebsite
Text BABY (or BEBE for Spanish) to 511411
FAQ
 
The free Text4baby app makes it easy for you to get critical health and safety information. As the perfect companion to text messages sent by text4baby, you can get more health and safety tips and access fun, interactive features, including how your baby is growing each week, your progress and medical updates, quizzes, and appointment reminders.
 
Text messages are free for people who have pay-as-you-go or pre-paid cell phones. Learn more here.
 

Text4baby es una aplicación móvil gratis donde podrás aprender acerca de tu salud y seguridad durante el embarazo y la de tu bebé. Además de recibir mensajes de texto por Text4baby, podrás en la aplicación aprender acceder funciones interactivas incluyendo el crecimiento de tu bebé cada semana, tu progreso y noticias médicas, quizzes, y recordatorios de citas.
 
Los mensajes de texto son gratuitos para cuentas de celulares prepagados.

 


Fatherhood Initiative

 
nyc_dept_youth_and_community_development_logoFatherhood Initiative
Ask about the program at 800-246-4646 or 646-343-6800 to find out how to enroll
 
 

DYCD’s Fatherhood Initiative helps fathers reconnect with their children and develop essential parenting skills by helping each participant (1) increase engagement and responsibility in his relationship with his child/children; and (2) provide material and financial support to his child/children
 
Services provided by the program:

  • Individual and family counseling
  • Assistance with child support and arranging child visitation
  • Mediation and conflict resolution training
  • Employment counseling and referrals; HSE and ESOL referrals
  • Father-to-father mentoring

 

El programa Iniciativa para Padres (seleccione en la parte superior de la página en Translate “Spanish”) ayuda a papas a reconectarse con sus niños y poder desarrollar habilidades de crianza. Cada participante será apoyado para que 1) aumente su compromiso y responsibilidad en su relación con su(s) hijo(s) y 2) obtenga apoyo económico y material.
 
Los servicios que brinda el programa son:
-Consejería individual y familiar
-Asistencia con manutención y arreglos para las visitas con su hijo
-Entrenamiento en mediación y resolución de conflicto
-Consejería laboral y remisiones para equivalencia secundaria y clases de inglés
-Mentoría padre-a-padre

 
 


Grandparent Raising Grandchildren – Grandparent Resource Center

 
NYC_Department_of_Aging-removebg-previewThe Grandparent Resource Center at the NYC Department of Aging provides information and help to people who are raising grandchildren and other young family members.
 
Their services include workshops on legal issues, benefits and entitlements, nutrition, budgeting, and other topics.
 
Call 311 for more information.
 

El Centro de Recursos para Abuelos del Departamento de Envejecimiento de la ciudad de Nueva York provee asistencia e información para las personas que cuidan de sus nietos u otros miembros familiares. Sus servicios incluyen talleres, beneficios y prestaciones, nutrición, elaboración de presupuesto, y otros temas. Llama al 311 para más información.

 
 


Child Support Services (Financial Support by Non Custodial Parent)

 
nygov-logoChild Support Services Program
Local Offices (by county)
888-208-4485 (Monday–Friday, 8:00 AM–7:00 PM.)

dcse.cseweb@dfa.state.ny.us
 

ALERT: CORONAVIRUS UPDATE FOR CHILD SUPPORT SERVICES
UNTIL FURTHER NOTICE, because of the current COVID-19 coronavirus pandemic, the New York City Office of Child Support Services (OCSS) Borough Offices and Customer Service Walk-In Center will be closed. The New York City Family Courts are also closed for child support matters.
 
FOR CHILD SUPPORT ASSISTANCE, YOU CAN:
 
EMAIL dcse.cseweb@dfa.state.ny.us. Please include your Child Support account number in your email inquiry. OR
CALL 888-208-4485, the New York State Child Support Helpline

 
Child support is financial support provided by the noncustodial parent. Any parent, guardian, caretaker of a child, or child who needs support can apply for child support services.
 
The Child Support Program offers the following services:
-Location of the non-custodial parent
-Establishment of paternity
-Help a custodial parent file a petition in Family Court for an order of support
-Directs the noncustodial parent to pay child support to the Support Collection Unit (SCU)
-Enforcement of payments by non-custodial parent
 
To learn about what information is needed to open a case go to the NYS Custodial Parent Information page. If you need help, call the hotline at 888-208-4485 Monday-Friday from 8:00 AM to 7:00 PM. For more information visit https://www.childsupport.ny.gov/dcse/custodial_parent_info.html.
 
You may be eligible to pay an annual charge for child support services. Find if you should pay this fee by visiting the Annual Service Fee Questions and Answers page.