The Parent Helpline
1-855-4A PARENT (1-855-427-2736)
Call the National Parent Helpline® to get emotional support from a trained Advocate and become empowered and a stronger parent. The line offers multi-lingual information and referral services that address questions or concerns about a child or family.
A trained Helpline Specialist is available every day from 1:00 p.m. until 10 p.m (EST).
Child support is financial support provided by the noncustodial parent. Any parent, guardian, caretaker of a child, or child who needs support can apply for child support services.
The Child Support Program offers the following services:
-Location of the non-custodial parent
-Establishment of paternity
-Help a custodial parent file a petition in Family Court for an order of support
-Directs the noncustodial parent to pay child support to the Support Collection Unit (SCU)
-Enforcement of payments by non-custodial parent
To learn about what information is needed to open a case go to the NYS Custodial Parent Information page. If you need help, call the hotline at 888-208-4485 Monday-Friday from 8:00 AM to 7:00 PM. For more information visit https://www.childsupport.ny.gov/dcse/custodial_parent_info.html.
You may be eligible to pay an annual charge for child support services. Find if you should pay this fee by visiting the Annual Service Fee Questions and Answers page.
Learn how to boost your child’s confidence, keep your child on track with school work, protect your child from bullies, and keep your child healthy.
Visit Every Student Present by the NYS Parent Portal and learn to 1) boost your child’s self-confidence, 2) keep your child on track with school work 3) keep your child healthy, and 4)protect your child from bullies.
Family Crisis Center at New York Foundling
Locations in each borough
Parenting Support Helpline 1(888) 435-7553
The New York Foundling main phone number (212) 633-9300
If you are facing a crisis impacting your family such as loss of housing, parental health issues, domestic violence, or other situation the Maria Crisis Lucadamo Nursery can provide short-term child care and holistic for you and your child while you are addressing these crises.
Call the Family Crisis Center and Nursery at 1(888) 435-7553 for help and emergency child care.
The New York Foundling that manages the Nursery Care Center also has a wide array of programs and resources to help families together. Check them out here.
Kids in the House is the largest parenting video library in the world. This educational website aims to help parents and caregivers become better at parenting by educating, inspiring and entertaining. This resource contains over 9,000 videos from 500 leading parenting experts, including doctors, pediatricians, psychologists, educators, best-selling authors, celebrities, and parents themselves.
Updated on March 14, 2021
Growth & Child Development
NYS Parenting Guide
Find parenting resources to enhance your role as a parent for your child. Visit the NYS Parent Portal for more information.
Español: Encuentra recursos para mejorar tu rol como padre o madre para tu hijo. Visita el Portal para Padres del NYS para más información.
Find Help app App Store | Google Play Store
888-744-7900 8:30 AM – 5:30 PM
The Ladies of Charity of the Archdiocese of New York was founded in 1902 and has been serving those in need for over 115 years.
The Layette ministry provides diapers, infant clothing, blankets and other essential items to expectant mothers. If you are seeking help, call the Catholic Charities Help Line: 888-744-7900.
Updated on April 1, 2021
The HopeLine Diaper Center
884 East 163rd St, Bronx, NY 10459
The Diaper Assistance Program by the HopeLine Center located in the Bronx distributes diapers to families in need. You must make an appointment to pick up diapers by calling to (718) 402-1212 on Mondays starting at 9:30 am.
To get assistance, you must be the parent/legal guardian, have a child who is 2 years or younger, receive WIC and/or food stamps, have proof of address, and birth certificate of child/ren.
-First Come, First Served-
The Sharing Place Thrift Store
The Sharing Place Thrift store sells gently used quality clothing, furniture, and other household items at a discounted price.
The store also provides free emergency goods to people in urgent need in area codes 10029 and 10035 when connected through the LSA Family Health Service, a nonprofit that provides food pantry, health, education, and family support services to families in crisis in East Harlem and surrounding communities.
Open 10am-4pm on
Thursday, December 17 – Saturday, December 19
Wednesday, December 23rd
Saturday, December 26th
Monday, December 28th
Wednesday, December 30th
Saturday, January 2nd
Monday, January 4th
For after-holidays hours of operations, visit www.thesharingplacenyc.com
Benjamin’s Pharmacy & Surgical | benjamins-pharmacy-surgical.business.site
989 Allerton Ave, The Bronx, NY 10469
(718) 405-9111 (Hablan Español/Staff also speaks Spanish)
Call 718-405-9111 and ask for free baby formula. WIC members can have baby formula delivered FREE to all New York City boroughs. For special baby formula, please provide the name of the prescribed formula to the staff and they will verify with you if covered by WIC.
For WIC exempt formulas, your pediatrician will need to provide medical documentation to your WIC office. Your social worker may assist with this request.
See regular and special baby formulas covered by WIC at health.ny.gov/prevention/nutrition/wic/approved_formulas.htm.
Nurse-Family Partnerhip (serving all boroughs)
Call 311 and ask for “Nurse-Family Partnership”
Maternal and child health nurses are the backbone of the Nurse-Family Partnership.
A nurse-led maternal health and home visitation program, Nurse-Family Partnership partners serve low-income, first-time moms.
Moms with their very own free Nurse-Family Partnership personal nurse will get the support, advice, and information they need during their pregnancy and when their baby arrives.
Your nurse will support you to:
-Know what to expect during pregnancy and childbirth.
-Learn how to take care of your baby (feeding, bathing, safe sleep, and more).
-Understand how babies learn and grow.
-Connect with other resources and services, like health insurance, mental health care, child care and educational programs.
-Achieve personal goals, such as continuing your education and developing job skills.
-Give your baby the best possible start to life.
To qualify for their free services you must be a first-time mom that is pregnant 28 weeks or less, but your nurse would love to work with you as early in your pregnancy as possible. There is also an income eligibility requirement. Learn about eligibility criteria by calling your nearest NFP agency. Locate your agency on the NFP homepage.
The nursing program is available to first-time mothers regardless of age, immigration status or gender identity.
Room to Grow is a 3-year program that provides low-income families with one-to-one parenting coaching and support. This includes discussing developmental stages, offering strategies to recognize and respond to their child’s many needs, and providing resources and support to help cope with raising a child in typically stressful circumstances. At every visit, parents also receive age-appropriate material necessities, allowing them to provide fully for their baby in an immediate and meaningful way.
If you are pregnant (no more than 36 weeks along) and you would like to learn more about parenting & helping your baby develop, consider applying to Room to Grow. Call (212) 620-7800 for more information.
Call Renee at (917) 578-3733 to learn more about the programs.
The Moms Group has facilitated weekly chats hosted in 32 locations a week since 2008. There are specialized groups for 1) expectant moms, 2) new moms, 3) moms of older babies, and 4) second-time moms. Groups are led by a facilitator and members may also access parenting support online and via phone.
Upper East Side, Upper West Side, Union Square, Chelsea, Flatiron, Murray Hill, Midtown East, and Midtown West in Manhattan, and Carroll Gardens, Cobble Hill, Brooklyn Heights, Williamsburg, and Park Slope in Brooklyn. Chats are taking place online now.
Email email@example.com with your neighborhood and due date and they will send along some options or call Renee at 917-578-3733 to learn more about the programs. Group information at Meetup – meetup.com/New-Moms-Support-Group-NYC.
Updated on March 21, 2021
Text BABY (or BEBE for Spanish) to 511411
The free Text4baby app makes it easy for you to get critical health and safety information. As the perfect companion to text messages sent by text4baby, you can get more health and safety tips and access fun, interactive features, including how your baby is growing each week, your progress and medical updates, quizzes, and appointment reminders.
Text messages are free for people who have pay-as-you-go or pre-paid cell phones. Learn more here.
P.O. Box 21 , Bronx, NY 10475
The Bronx New Mommies Group Inc. is a non-profit support organization focused on providing mother-to-mother support and promoting positive parenting and social interaction.
They offer virtual coffee tea chats as informal support groups for moms, virtual yoga mini-classes 15-30 min long, virtual mom’s brunch, and a virtual mom’s night out.
Send an email to firstname.lastname@example.org.
Updated on March 21, 2021
205 Lexington Avenue, 10th Floor, New York, NY 10016
(212) 335-0034 | email@example.com
The Motherhood Center provides supportive services for new and expectant moms, including a range of treatment options for women suffering from perinatal mood and anxiety disorders.
The Motherhood Center offers virtual classes and support groups for all new and expectant moms and their partners. Classes range from $25-50 per group.
Call (212) 335-0034 or send an email to firstname.lastname@example.org.
Updated on March 21, 2021
3114 Mermaid Ave, Brooklyn, NY 11224
You Gotta Believe’s goal is to find youth permanent families so that they have the support system they need to live safely and to their highest potential.
Many staff members are also adoptees and adoptive parents and offer long-term support to families through telephone coaching and in-person meetings, monthly support groups, and a monthly radio parent call-in forum.
If you are interested in YGB’s long-term support services or joining a support group, please contact Emily Collins – email@example.com or call 917-613-2937.
Updated on March 21, 2021
DYCD’s Fatherhood Initiative helps fathers reconnect with their children and develop essential parenting skills by helping each participant (1) increase engagement and responsibility in his relationship with his child/children; and (2) provide material and financial support to his child/children
Services provided by the program:
The Grandparent Resource Center at the NYC Department of Aging provides information and help to people who are raising grandchildren and other young family members.
Their services include workshops on legal issues, benefits and entitlements, nutrition, budgeting, and other topics.
Call 311 for more information.