Gas by Housing Preservation & Development
DO NOT CALL OR USE YOUR PHONE INSIDE THE HOME – CALL 911 IN A SAFE LOCATION
A strange odor in the home can be indicative of gas leakage. Act fast even when in doubt.
Signs of a gas leak
► Smelling a distinctive, strong odor similar to rotten eggs.
► Seeing a white cloud, mist, fog, bubbles in standing water, blowing dust, or vegetation that appears to be dead or dying for no reason.
► Hearing roaring, hissing, or whistling.
If you suspect that a gas leak has occurred, take the following actions
► Quickly open nearby doors and windows and then leave the building immediately: do not attempt to locate the leak.
► Do not turn on or off any electrical appliances
► Do not smoke or light matches or lighters
► Do not use a house-phone or cell-phone within the building
► After leaving the building, from a safe distance away from the building, call 911 immediately to report the suspected gas leak;
► After calling 911, call the gas service provider for this building.
Reporting a gas leakage to your gas company or NYCHA Customer Conctact Center
—ConEdison (Bronx, Manhattan, Queens) 1-800-752-6633
—National Grid (Brooklyn, Queens, and Staten Island) 718-643-4050
—NYCHA Customer Contact Center (24 hours a day, 7 days a week) (718) 707-7771
For more information on gas leaks, watch this video from ConEdison.
For city resources call 311.