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Crisis & Emergency Services


Attention, if you are in crisis and need immediate help:

988 Suicide & Crisis Lifeline

Provides free, confidential support 24/7 to anyone in crisis or emotional distress. If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, call the lifeline for help. A skilled, trained crisis worker will answer. This person will listen to you, provide support, and share any resources that may be helpful. Deaf/Hard of Hearing/ASL users can access the lifeline by going to the website and clicking “ASL Now.”
Always call 911 first for emergencies.
Suicide & Crisis Lifeline: Call or Text 988
Línea de Prevención del Suicidio y Crisis: (888) 628-9454
Main Website: 988lifeline.org
Suicide Prevention Resource Center (for Professionals): sprc.org

Basecamp Recovery Center

Program: Comprehensive addiction treatment facility providing same day assessments, medication management, and counseling services. Programs include Outpatient Detox for immediate help with withdrawal from all substances, Partial Hospitalization and Medication-Assisted Treatment (MAT), Intensive Outpatient (IOP), Outpatient (OP), and Aftercare sponsorship and recovery meetings.
Eligibility: Adults 18+
Cost: Accepts Private insurance, Government insurance (Medicare and Medicaid), and Self-pay. Offers a sliding fee scale for patients who qualify. No one is turned away for lack of funds.
Referral: Walk-in assessments are available, no appointment or referral necessary.

  • West: 815 West Broad Street, Columbus Ohio 43222
    (614) 717-0822
  • East: 2323 Lake Club Drive, Columbus, Ohio 43232
    (614) 604-8573

basecampmed.com

Columbus Public Health (CPH) Resource Lists

These neighborhood resource lists are extremely helpful in finding resources near you. They provide detailed listings of free and low cost health care, vision care, dental care, prescription help, food pantries, transportation, job help, transportation, pregnancy resources and much more. They are updated frequently and reviewed by the Columbus Public Health social work team. Please note that CPH does not provide direct monetary assistance, but these lists are helpful in finding community agencies that do provide this assistance.

240 Parsons Avenue, Columbus, Ohio 43215
Questions About Health & Community Resources: (614) 645-1244
Columbus Public Health Neighborhood Social Work Helpline: (614) 645-6807
columbus.gov/Services/Public-Health/Find-Health-Care-Resources/Health-Resources-List

Columbus Springs

Mental health provider treating most major mental illnesses at multiple locations in Columbus, Ohio.
Program: 24/7 emergency mental health crisis services for adults 18+, inpatient therapy, outpatient therapy, detox / substance use rehabilitation, “Changes” partial hospitalization (PHP) and intensive outpatient (IOP) services for youth
Eligibility: Adults 18+, youth ages 12-18 for Changes programs
Cost: Accepts most private insurance and Medicaid/Medicare
Referral: Accepts community referrals and self-referrals

  • Dublin: 7625 Hospital Drive, Dublin, Ohio 43016
  • East: 2085 Citygate Drive, Columbus, Ohio 43219
  • Changes: 6810 Perimeter Drive, Dublin, Ohio 43016
    (614) 495-8840
  • Changes Pickerington: 1310 Hill Road North, Pickerington, Ohio 43147
    (614) 962-6488

24/7 Main Phone Line and Emergency Services: (614) 495-9580 or (614) 408-5491
columbussprings.com

Drug Overdose Resources

Call 9-1-1 for any medical emergency or suspected overdose situation.

State of Ohio Pharmacy Board
Overdose Recognition and Response Guide
Naloxone and Test Strip Resources
Providers and caregivers can find more information on their website or by calling:
(614) 466-4143 or TTY/TDD (800) 750-0750
pharmacy.ohio.gov/Default

Columbus & Franklin County Addiction Plan
Latest overdose statistics, Free Naloxone, Educational graphics, Recovery resources, and more.
cfcap-columbus.hub.arcgis.com

Recovery Ohio
Information & resources for families, community members, and care providers.
Community Action Guide
recoveryohio.gov/home

CAP4Kids
Alcohol & Drug Treatment & Prevention Programs in Central Ohio

Huckleberry House

Serves: At-Risk Youth, Teens, and Young Adults
Helps Central Ohio youth ages 12-24 who are dealing with issues like family conflict, violence, poverty, and homelessness. Programs include:

  • Crisis Shelter: Emergency shelter and crisis intervention for ages 12-17
  • Transitional Living Program: Provides a furnished apartment for individuals ages 17-21 for 12-18 months. The program includes building independent living skills, mental health support, education and employment counseling, parenting support, and help finding permanent housing.
  • Youth Outreach Program (YOP) at YOP Shop: Provides services for ages 12-24 to get connected to community services, connect with YOP  counselors, and get help with housing, employment, or education needs.
    2216  Bancroft Street, Columbus, Ohio 43219
    (614) 826-3630
  • The Counseling Center: Provides individual or family counseling from licensed mental health therapists to help navigate family conflict, difficult emotions, life transitions, gender identity, relationships, and more. They accept Medicaid, most insurance, and self-pay.

Main Campus: 1421 Hamlet Street, Columbus, Ohio 43201
(614) 294-8097
24-Hour Crisis Hotline: (614) 294-5553
huckhouse.org

Mobile Response and Stabilization Services (MRSS)

MRSS is a statewide service for young people under age 21 experiencing significant behavioral or emotional distress. Call and say you are requesting Mobile Response and Stabilization Services. You will be asked a series of questions, and will receive a call when the Nationwide Children’s MRSS team is on the way. A licensed clinician will respond to your location within 60 minutes of a request for help. Follow-up care is available for up to six weeks after this visit. Nationwide Children’s is a MRSS provider for Franklin County and currently responds between 9AM-9PM, Monday through Friday. Outside of those hours, call the Franklin County Youth Psychiatric Crisis Line.
Statewide MRSS Line: (888) 418-6777
Franklin County Youth Psychiatric Crisis Line: (614) 722-1800
nationwidechildrens.org/specialties/behavioral-health/crisis-services/mrss

National Alliance on Mental Illness (NAMI) Franklin County

Provides support, advocacy and education to improve the quality of life for people with mental illness. Use their website to find support groups, educational opportunities, and resource lists. The NAMI Franklin County Crisis Intervention Team (CIT) Program is a police-based pre-arrest jail diversion program. Franklin County residents may call 9-1-1 and request a CIT officer who has received specialized training in mental health and substance abuse issues.
1225 Dublin Road, Columbus, Ohio 43215
(614) 501-6264
Information and Referral HelpLine: (800) 950-6264
namifranklincounty.org
NAMI Ohio: namiohio.org

Nationwide Children’s Hospital (NCH) Emergency Services

If you think your child has a medical emergency or life-threatening condition, always call 911.
If you think someone is poisoned, call the Central Ohio Poison Center at (800) 222-1222.

Program:
Pediatric Emergency Department, Psychiatric Crisis Department, and Urgent Care
Eligibility: Birth to age 21
Cost: Government insurance (Medicaid, Molina, Caresource), Private insurance, Self-pay
Referral: No appointment or referral necessary. Emergency and Crisis Departments are Open 24/7 for Walk-Ins. Urgent Care hours vary by location.

  • Main Campus Emergency Department: 630 Children’s Drive, Columbus, OH 43205
    (614) 722-2000
  • Lewis Center Emergency Department: 7853 Pacer Drive, Delaware, OH 43015
    (614) 355-7900
  • Psychiatric Crisis Department: 444 Butterfly Gardens Drive, Columbus, OH 43215
    Franklin County Youth Psychiatric Crisis Line: (614) 722-1800

24/7 Physician Direct Connect (Physician/Provider Consult-Transfer Center): (614) 355-0221 or (877) 355-0221
Urgent Care Locations & Hours: nationwidechildrens.org/locations/urgent-care-locations
Emergency Medicine Website: nationwidechildrens.org/specialties/emergency-services

Netcare Access

Program: Specialized inpatient, outpatient, and crisis behavioral health treatment for adults. Provides immediate walk-in services for those in mental health and/or substance use crisis, and specialized services for those with a dual diagnosis of mental illness and and/or developmental disabilities. The Community Mobile Team provides free, on-the-scene care for individuals in a mental health or substance use crisis, and Community Crisis Response (CCR) provides on-the-scene response to traumatic situations that occur within the community. They also offer non-crisis assessments, residential services, probate and forensic services to county court systems, counseling, medication management, and case management.
Eligibility: Adults 18+
Cost: Private insurance, Medicaid, Medicare, Franklin County ADAMH Sliding Fee Schedule for those without insurance. No one is turned away for lack of funds.
199 South Central Avenue, Columbus, Ohio 43223
24/7 Crisis Care Line: (614) 276-2273
Homeless Hotline: (614) 274-7000
Administrative Offices: (614) 274-9500
netcareaccess.org

Never Use Alone

Provides a life-saving point of contact for people who use drugs, to help increase their odds of surviving an overdose. If you are going to use by yourself, you can call their hotline. You will be asked for your first name, location, and the number you are calling from. An operator will stay on the line with you while you use. If you stop responding after using, the operator will notify emergency services of an “unresponsive person” at your location. If you are interested in getting help, they have resources available for you.
(877) 696-1996
neverusealone.com

New Horizons Mental Health Services

Program: Mental health provider for children and adults in Fairfield County, Ohio. Services include individual and group therapy and counseling, psychiatry and medication management, diagnostic evaluation and early intervention services, substance use treatment and medication assisted treatment (MAT), and mental health support groups. They offer specialized treatment for Ages 15-35 experiencing their first psychotic episode. They also offer 24/7 Behavioral Health Crisis Intervention and some Walk-In services.
Eligibility: Children and Adults, Ages 6+
Cost: Government insurance (Medicaid, Molina, CareSource), Private insurance, and Self-pay.
Referral: Individuals may refer themselves or be referred by a physician or organization. Go online to complete the Intake form.

  • Counseling/Psychiatry/Intake: 2652 Kull Road, Lancaster, Ohio 43130
  • Substance Use/MAT: 2660 Kull Road, Lancaster, Ohio 43130
  • Crisis Center/Walk In Clinic: 2652 Kull road, Lancaster, Ohio 43130
  • Administration: 230 North Columbus Street, Lancaster, Ohio 43130

Schedule an Appointment: (740) 687-0835
24/7 Crisis Intervention: (740) 687-0500 or 2-1-1 in Fairfield County.
Crisis Hotline: (740) 687-8255
newhorizonsmentalhealth.org

Ohio State Mental & Behavioral Health

Program: Provides mental health care for adolescents and adults in multiple settings, including outpatient, inpatient, partial hospitalization, intensive outpatient, and emergency department. Services include individual and group psychotherapy, psychiatry, psychiatric and psychological evaluation, detox, Transcranial Magnetic Stimulation (TMS), Electroconvulsive therapy (ECT), Ketamine therapy, and specialized programs for Early Psychosis Intervention and Suicide (EPICENTER) and Trauma Reduction Initiative for Veterans (STRIVE).
Eligibility: Ages 3+
Cost: Private insurance, Self-pay, or Government insurance (Medicaid, Molina, Caresource).
Referral: Individuals may refer themselves or be referred by a physician or organization.
Ohio State University (OSU) Harding Hospital
1670 Upham Drive, Columbus, Ohio 43210
(614) 293-9600
wexnermedical.osu.edu/mental-behavioral

Ridgeview Hospital

Program: Provides inpatient psychiatry treatment for adults. Services include psychological evaluation and psychiatric assessment, group therapy, and treatment for co-occurring substance use disorder.
Eligibility: Ages 18+
Cost: Most Private/Commercial insurance or Self-pay. No Government insurance (Medicaid, Molina, Caresource).
Referral: Individuals may refer themselves or be referred by a provider or organization.
17872 Lincoln Highway, Middle Point, Ohio 45863
(419) 314-3891
ridgeviewhospital.net

Suicide Prevention Services

Answered by a team of highly trained volunteers, this line is open 24 hours a day, 365 days a year. Hotline volunteers listen, assess suicide risk, and give support to callers in crisis. They also provide information and assistance to relatives, friends, co-workers and others who are concerned about an individual expressing suicidal thoughts or behaviors. They also offer a depression support group and a support group for survivors of a loved one’s suicide.
1301 North High Street, Columbus, Ohio 43201
Central Ohio Suicide Prevention Hotline: (614) 221-5445
National Suicide Prevention Lifeline: 988
Crisis Text Line: Text 4HOPE to  741741
Senior Hotline: (614) 294-3309
Support Group Information: (614) 299-6600
columbussuicideprevention.org

SUN Behavioral Columbus

Program: Offers a variety of mental health treatment programs for children and adults in Columbus. 24/7 Psychiatric Emergency Admissions is available for mental health crisis stabilization, substance use disorder emergencies, and detox. The Children’s Psychiatric Program is for Ages 5-11 and utilizes play therapy, family therapy, CBT, DBT, and family-centered safety planning. Adult services include Outpatient psychotherapy and psychiatry, Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and Substance Use Disorder treatment. Transportation to outpatient services is provided for Franklin County residents on a case-by-case basis. They also offer No-Cost Telehealth Consultation (must have a camera for video chat).
Eligibility: Children and Adults, Ages 12+
Cost: Private/Commercial insurance, Self-pay, Government insurance (Medicaid, Molina, CareSource, Buckeye).
Referral: Individuals may refer themselves or be referred by a physicians. Walk-Ins are accepted.
900 East Dublin Granville Road, Columbus, Ohio 43229
24/7 Phoneline: (614) 983-9152
sunbehavioral.com/columbus

The Village Network

Program: Multi-discipline behavioral health organization serving youth and families in Ohio and West Virginia. Outpatient services include Parent/Child Interaction Therapy, Intensive Home-Based Treatment, Day Treatment for Ages 7-18, and wraparound programs for youth in Juvenile Court. Residential Treatment is available for boys and girls ages 10+ with complex needs such as mental health crisis, complex trauma, or sexual behavior problems. They offer foster parent training, Treatment Foster Care, and support for Kinship placements.
Eligibility: Ages 0-21, Eligibility varies based on program.
Cost: Government insurance (Medicaid, Molina, Caresource), Private/Commercial insurance, Self-pay (sliding fee scale available for those without insurance).
Referral: Individuals may refer themselves or be referred through the court system or by an organization
Columbus Location: 1751 East Long Street, Columbus, OH 43203
(800) 638-3232 or (614) 253-8050
Discuss Payment Options: (330) 202-3838
All Locations By County: thevillagenetwork.org/about/locations
Main Website: thevillagenetwork.org



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