This toolkit was designed to provide practical information and best practices for pediatricians treating immigrant children, youth, and families. Toolkit topics include clinical care considerations, treatment recommendations, access to resources and public benefits, unique stressors, and more.
(800) 433-9016
aap.org
Nonprofit providing social services in Central Ohio. Their focus is on East, Southeast, South Asian and Pacific Islander communities but they assist individuals regardless of ethnic or racial background. Programs include 24/7 interpreting services, Healthy Asian Youth after school program, free medical clinic, Family Support Program for victims of crime, and Senior outreach. They also offer adult classes for art, ESL, and computer literacy.
4700 Reed Road, Columbus, Ohio 43220
(614) 220-4023
aacsohio.org
These neighborhood resource lists are extremely helpful in finding resources near you. They provide detailed listings of free and low cost health care, vision care, dental care, prescription help, food pantries, transportation, job help, transportation, pregnancy resources and much more. They are updated frequently and reviewed by the Columbus Public Health social work team. Please note that CPH does not provide direct monetary assistance, but these lists are helpful in finding community agencies that do provide this assistance.
240 Parsons Avenue, Columbus, Ohio 43215
Questions About Health & Community Resources: (614) 645-1244
Columbus Public Health Neighborhood Social Work Helpline: (614) 645-6807
columbus.gov/Services/Public-Health/Find-Health-Care-Resources/Health-Resources-List
Nonprofit serving refugees and immigrants in Central Ohio. Services include free immigration-related legal services, parenting support for families with children 0-15 in Franklin County, job training classes and career counseling, help getting healthcare, Victims of Crime Assistance (VOCA), and comprehensive case management for newly-arriving refugee families and individuals. CRIS Community Connectors is a mentorship program providing academic, employment, and social support for New Americans.
4645 Executive Drive, Columbus, Ohio 43220
(614) 235-5747
crisohio.org
Provides information about food assistance (Ohio Direction Card / EBT), cash assistance, medical assistance (like Medicaid), job training, emergency assistance (PRC), help with paying for child care and more. PRC Emergency Assistance funds may be requested for car repairs up to $2,000. Each center serves certain zip codes. People outside of Franklin County should visit their local county Department of Job and Family Services. Refugees and immigrants should apply for services as well.
Call (844) 640-6446 to apply for SNAP/OWF cash assistance/Medicaid benefits
Medical Transportation: (614) 233-2381
Workforce Development: (614) 212-1800
jfs.franklincountyohio.gov
Find Your Local ODJFS Office: jfs.ohio.gov/about/local-agencies-directory
Self-Service Ohio Benefits Portal: benefits.ohio.gov
In Ohio, most individuals who have Medicaid must join a Managed Care Plan (MCP) to receive their health care. These plans provide a toll-free Member Services phoneline for help coordinating care for individuals with special health care needs, medical advice, transportation, and other plan benefits. Ohio has a general hotline for advice about all managed care plans.
Ohio Medicaid 24/7 Hotline: (800) 324-8680
medicaid.ohio.gov/families-and-individuals/srvcs/transportation
Provides medical care to people with incomes at or below the poverty level or on disability medical assistance. Applicants must be residents of Ohio but do not need to be U.S. citizens, and applicants must not be eligible for Medicaid. Information about these programs can be obtained from Columbus area hospital’s financial assistance department. Visit the website to find more financial assistance programs for those served at Nationwide Children’s Hospital.
700 Children’s Drive, Columbus, Ohio 43205
For Nationwide Children’s Hospital HCAP: (614) 722-2055
nationwidechildrens.org/financial-assistance
Program: Non-profit offering a wide range of services for the entire family including; comprehensive primary care, OB/GYN, dental, vision, pharmacy (prescriptions are available at reduced cost), nutrition and spiritual care. Behavioral health services include psychiatry/medication management, therapeutic clinical counseling, and integrative social work.
Eligibility: Infants, children and adults
Cost: Government insurance (Medicaid, Medicare), Private insurance, Self-pay with sliding fee scale for those without insurance.
(614) 274-1455
llchc.org
Faith-based organization providing a wide range of services across Ohio. Services include Faith Mission homeless shelter, food, health care, affordable senior living and domestic violence help. Visit the website for detailed program information and to find an office near you. The United Way/LSS 211 Information and Referral network can connect you to other social services across Franklin County.
Offers community-based health services for children (ages birth to 21) including regular physical exams, vision, hearing and general development checks, immunizations, and sick visits. No child will be denied care due to inability to pay for services. They accept most insurance plans, including Medicaid, Caresource, and Molina. They also offer financial assistance programs, including payment based on income (sliding scale), for those who qualify based on family size and income. No child is denied services due to race, color, sex, national origin, gender identity, disability, religion, age or sexual orientation.
Central Scheduling: (614) 722-6200
nationwidechildrens.org/primary-care-centers
Provides additional access to healthcare at your child’s school. The services provided are not meant to replace your pediatrician or family doctor. Care Connection programs include: Primary Care for ages 0-21, vaccination clinics, School-Based Asthma Therapy (SBAT), Wheelchair Clinic, Vision, Dental, Diabetes and School Health (DASH), Mental Health counseling. They accept most private insurances, Medicaid, and financial assistance program for qualifying families. No child is turned away for inability to pay for services. Visit the website for a list of participating school locations and additional contact information.
(614) 355-2590
nationwidechildrens.org/care-connection
Program: Provides medical/psychiatric care, case management; individual, group, and family counseling; housing for adults with psychiatric disabilities, and substance use disorder treatment for adults. They also have specialized programs for The Center for New Americans and Women’s Empowerment Program.
Eligibility: Serves adolescents, adults, individuals, and families, Ages 12+
Cost: Government insurance (Medicaid, Molina, CareSource), Private insurance on a case-by-case basis and Self-pay (sliding scale fees based on income).
Referral: Individuals may refer themselves or be referred by a physician or organization. Go online to complete the referral form.
Central Intake: (614) 261-3196
northcommunity.com
An alliance of communities and individuals focused on the health and well-being of Ohio’s Asian American population. They offer opportunities for advocacy, community events, and trainings for professionals. The website has health equity resources such as the Mental Health Resource Guide for Asian Communities.
3569 Refugee Road, Columbus, Ohio 43232
(614) 419-5751
oahcoalition.org
Wondering if you are eligible for Ohio benefits and assistance programs? Go online to view program details, check eligibility, view your account, and apply for (or renew) your benefits. Programs include SNAP food assistance, Medicaid healthcare coverage, veteran assistance, WIC, childcare assistance, and cash assistance for those who qualify based on income guidelines.
(844) 640-6446
Program Descriptions: benefits.ohio.gov/home/resources/assistance-programs
benefits.ohio.gov
Provides free and low-cost health care coverage to families, children (birth through age 20) and pregnant women. Coverage includes doctor visits, hospital care, pregnancy services, vision, dental and mental health services. Go online for exact income guidelines.
50 West Town Street, Columbus, Ohio 43215
Medicaid Consumer Hotline: (800) 324-8680
medicaid.ohio.gov/wps/portal/gov/medicaid/families-and-individuals/citizen-programs-and-initiatives/children-families-and-women
Patients are seen at the Rardin Family Practice Center. Services are provided for those who have no health insurance and have a low to moderate income. Call for more details.
2231 North High Street, Columbus, Ohio 43201
medicine.osu.edu/departments/family-medicine/diversity-equity-and-inclusion
Provide a wide range of healthcare services for children, adults, and families at many locations in Central Ohio. Services include women’s health and reproductive care, adult services, pediatrics, behavioral health, pharmacy, dental, vision, STI/HIV services, behavioral health, and more. Uninsured patients may pay for services based on a sliding scale based on income and family size. They accept most health insurances, including Medicaid, and offer insurance help from Certified Application Counselors.
Main Phone Line: (614) 645-5500
Scheduling Assistance: (614) 586- 4310
Certified Application Counselor: (614) 620-8088
primaryonehealth.org
Provides coverage for the treatment of emergency medical conditions for refugees who have been in the country for less than 8 months, have a low income, and are not eligible for Medicaid. Applicants must provide proof of income, pregnancy, citizenship and other health insurance (if applicable). This program offers health coverage for a limited period of time to refugees upon their arrival in the United States. Emergency Medicaid programs are also available for Non-U.S. citizens and Non-citizens Victims of Trafficking. Go online to view program details and apply.
Medicaid Hotline: (800) 324-8680
medicaid.ohio.gov/wps/portal/gov/medicaid/families-and-individuals/srvcs/medicaid-programs#non-us-citizens
Provides technical assistance and training opportunities for professionals and organizations, and is dedicated to improving outcomes for refugees resettled in the United States. They have a State Resource Map that anyone can use to find information on cash and food assistance, healthcare, programs for English language learners, job search assistance, and other important resources specific to your state. Visit the website to contact the organization directly.
Resource Map: refugeewelcome.org/state-resources
Behavioral health intervention and treatment services for youth with emotional and behavioral challenges.
Program: Outpatient and inpatient services (home-based and school-based), telehealth, therapeutic preschools and after school programs, residential care, support for foster families, and specialized services for Hispanic/Latino children. Children with an autism diagnosis are eligible for outpatient mental health and play therapies.
Eligibility: Youth ages 3-18 years old, and their families.
Cost: Therapies can be billed to Medicaid and a variety of insurances.
Referral: Individuals may refer themselves or be referred by a physician or organization. Walk-in services (no appointment needed) are available.
1490 East Main Street, Columbus, Ohio 43205
(614) 252-0731 or (614) 824-5437
svfc.org
Mutual assistance agency serving refugees and immigrants in Ohio. Services include ESL classes, interpreter services, intensive case management, comprehensive care for victims of crime or gender violence, citizenship tutoring, healthcare access, and more.