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Legal & Financial Help

Medical Home Portal

This website is for professionals and families who care for youth with special healthcare needs. It has lots of valuable knowledge for families and professionals about all aspects of care from understanding diagnoses, to accessing legal, education, and healthcare services, and best practices for clinicians. The portal also has a National Services directory to help find services near you.
Parent & Family Portal: medicalhomeportal.org/living-with-child
Physicians & Professionals Portal: medicalhomeportal.org/clinical-practice

Freedom a la Cart

Café and catering kitchen providing empowering survivors of sex trafficking in Central Ohio. Anyone can go online to view their Café Menu, place a Catering order, or purchase a gift card. Their programs include a 2 -year comprehensive workforce development program, CATCH Court Support for victims involved in the justice system, and affordable housing. The Butterfly Program is a peer-to-peer program for women healing from trauma and substance use disorder to work towards a GED or high school diploma, participate in counseling, receive assistance with paperwork, get record expungement, and other supports. They also offer community events, speaking engagements, and volunteer opportunities.
123 East Spring Street, Columbus, Ohio 43215
(614) 92-3252
freedomalacart.org

Lutheran Social Services (LSS) 211 Central Ohio

Faith-based organization providing a wide range of services across Ohio. Services include Faith Mission homeless shelter, food, health care, affordable senior living and domestic violence help. Visit the website for detailed program information and to find an office near you. The United Way/LSS 211 Information and Referral network can connect you to other social services across Franklin County.

lssnetworkofhope.org

National Center for Missing & Exploited Children (NCMEC)

The nation’s largest child protection organization with many programs and resources for exploited and vulnerable children and families:

  • Missing Children: Find resources on what to do if your child goes missing, and a searchable database of AMBER Alerts and missing child posters to help locate your child. NCMEC can assist with reunification, and families may qualify for transportation at low or no cost to them once their children are recovered. Call the 24/7 Tipline for help.
    (800) 843-5678
    What to Do If Your Child Is Missing: missingkids.org/gethelpnow/isyourchildmissing
    Search for Missing Children: missingkids.org/gethelpnow/search
  • CyberTipline: A centralized reporting system for the online exploitation of children. Anyone can call or go online 24/7 to report a missing child, child enticement, pornography, sexual abuse, trafficking, or misleading internet content.
    (800) 843-5678
    report.cybertip.org
  • Take It Down: A service that can help remove online nude or explicit photos from the internet that were taken before the age of 18.
    takeitdown.ncmec.org
  • Team HOPE: Matches individuals and families who have experienced sexual exploitation with trained, lived-experience peer volunteers to provide compassionate support.
    (866) 305-4673
    missingkids.org/gethelpnow/support/teamhope
  • Family Advocacy Outreach Network: Can help families find resources like specialized mental health therapists and attorneys.
    (877) 446-2632
  • Education: The website has important information and printable educational materials on topics like recovering from abuse, support for siblings and family members, Autism and wandering, family abduction, sextortion, and more. NCMEC provides professional safety trainings, such as Code ADAM. NetSmartz is a website for middle and high schoolers with fun resources, videos, and games on healthy relationships and internet safety.
    NetSmartz: missingkids.org/NetSmartz/home

Main Website: missingkids.org/home

ADA (American with Disabilities Act) National Network

Provides information, guidance and training on issues related to the Americans with Disabilities Act (ADA). Anyone can call to speak to an ADA specialist. ADA specialists address complex questions on topics such as reasonable accommodations at work, building codes for new construction projects, accessible housing, and transitioning from school to work.
(800) 949-4232
adata.org

Additional Financial Resources

CAP4Kids lists many organizations that offer free and low-cost services and products. Visit various (sub)categories to find organizations that meet your need.

Adoption Network Cleveland

Provides information, advocacy, education, and support for members of the adoption triad (adoptees, birthparents, and adoptive/kinship/foster parents), youth in foster care, siblings, and related professionals. Services include in-person and virtual support groups, DNA discovery and birth parent search support, life coaching, specialized support for kinship families, and financial assistance through the Family Resilience Fund. They also provide professional education and internships, virtual speakers and trainings, and adoption assessor training. Anyone can call the Helpline for questions or support related to foster care and adoption.
12200 Fairhill Road, Cleveland, Ohio 44120
Helpline: (216) 325-1000
adoptionnetwork.org

America Saves

Provides information and encouragement for individuals and families around money management, debt reduction, how to build wealth, and life after retirement. The Military Saves website has articles and resources specifically for military families.
(202) 387-6121
Military Saves: militarysaves.org
America Saves for Young Workers: americasavesforyoungworkers.org
americasaves.org

American Legion

Offers support programs for veterans and their family, such as temporary financial assistance, a cash grant to support minor children of veterans who are eligible for American Legion membership. They also offer youth programming, award college scholarships, and list veteran discounts and services and places to find counseling and mental health support.
Contact Information: legion.org/contact
legion.org

Andrews House

This community service center provides various free programs for residents of Delaware County. Programs include free takeaway dinners, a legal clinic, a mobile food market, and free summer lunch program for children under 18. Find program details online.
39 West Winter Street, Delaware, Ohio 43015
(740) 369-4520
andrewshouse.org

Apprisen Financial Counseling

Non-profit financial agency offering a variety of financial well-being programs. Anyone can get a free, personalized Financial Review with a Financial Specialist. They offer financial coaching and counseling for housing, bankruptcy, student loans, and credit health. Their Debt Management program is a debt re-payment plan that does not exceed $45 per month. Some programs do have a fee, but fees may be reduced or eliminated due to financial hardship. Services will not be denied due to inability to pay.

  • Columbus Headquarters: 700 Taylor Road, Gahanna, Ohio 43230
  • Broadview: 200 Treeworth Boulevard, Broadview, Ohio 44147
  • Canton: 2800 Market Avenue North, Canton, Ohio 44714
  • Cincinnati: 1501 Madison Road, Cincinnati, Ohio 45206
  • Pickerington: 1017 Refugee Road, Pickerington, Ohio 43147
  • Warren: 3050 Elm Road Northeast, Warren, Ohio 44483

(614) 552-2222 or (800) 355-2227
apprisen.com

Ascent Microfinance

Student-run non-profit offering personalized financial education and lending services.
PO Box 3180, Columbus, Ohio 43210
ascentmicrofinance.org

Catholic Social Services

A faith-based agency serving families and seniors in central and southern Ohio. Provides case management, food, and emergency assistance. They offer supportive services and community-impact opportunities for low-income seniors. The Our Lady of Guadalupe Center serves the Latino/Hispanic community on the West side of Columbus with a food pantry, ESL classes, legal and immigration consultations and referrals, and comprehensive case management.

  • Columbus
    197 East Gay Street, Columbus, Ohio 43215
    (614) 221-5891
  • West Columbus
    Our Lady of Guadalupe Center
    409 Industry Drive, Columbus, Ohio 43204
    (614) 340-7061
  • Newark
    1031 Brice Street, Newark, Ohio 43055
    (740) 345-2565
  • Zanesville
    Physical Address: 422 Main Street, Zanesville, Ohio 43702
    Mailing Address: PO Box 3446, Zanesville, Ohio 43702
    (740) 452-5057
  • Portsmouth
    St. Francis Catholic Outreach Center
    2311 Stockham Lane, Portsmouth, Ohio 45662
    (740) 961-4020

colscss.org

Central Community House

A neighborhood-based community center that serves the near east and near south neighborhoods of Columbus, Ohio. Programs for families include soft skills training, employment assistance, financial education training, emergency housing/rent assistance, nutrition programs, utility services, health care, parenting workshops and more. They partner with Columbus Early Learning Centers to provide childcare. Programs for youth include after-school, summer day camp for kids ages 5-13, and the TRANSIT ARTS center which provides free music and art classes. Village Central Senior Program helps adults ages 60 and older maintain independence and combat isolation by providing transportation services, wellness programs, home repairs, organized social events, community engagement and more. They also have a business training program called  ACE, Academy for Community Entrepreneurs.
1150 East Main Street, Columbus, Ohio 43205
Front Desk/Intake: (614) 252-3157
Village Central Senior Program: (614) 545-2703
TRANSIT ARTS: (614) 732-0198
cchouse.org

Central Ohio Crime Stoppers

This service provides a three-way link between law enforcement, news media, and the general public by working together to solve crime. They serve Delaware, Fairfield, Franklin, Madison, Pickaway, and Union counties. Anyone can go online, text, or call to anonymously report a crime. If an arrest is made, you may be eligible for reward money.
Call or Text to Report a Crime: (614) 461-8477
Administrative Office: (614) 645-4749
Report a Crime Online:p3tips.com/tipform.aspx?ID=125#
Main Website: stopcrime.org

City of Columbus Domestic Violence & Stalking Unit

Facilitates legal action related to cases of domestic violence or stalking, and provides education and support for victims. The unit provides specialized prosecutors to handle domestic violence cases and courtroom advocates to support victims. The website has important information about Protection Orders and FAQs about the court process. The website also lists contact information for prosecutors and victim advocates.
375 South High Street, Columbus, Ohio 43215
Domestic Violence Director: (614) 645-6232
CHOICES 24-hour Domestic Violence Crisis Line: (614) 224-4663
city-attorney.columbus.gov/dv.aspx

Coalition on Homelessness & Housing in Ohio (COHHIO)

Supports Ohio residents and organizations through advocacy and various programs aimed at ending homelessness. Their website has important information on emergency rental assistance across Ohio, landlord-tenet law, the Fair Housing Act, and more. Professionals can find opportunities for advocacy and training. The Housing Now for Families Program (HNHF) provides temporary financial assistance and supportive services for families who are homeless or at risk of homelessness, and meet income guidelines. Anyone can use the Crisis Text Line for immediate help from a Crisis Counselor, or call the Housing Information Line for advice on dealing with a specific housing issue. Use the Ohio Housing Locator website to search for affordable housing and emergency resources.
Main Office: (614) 280-1984
Housing Information Line: (888) 485-7999
Crisis Text Line: Text “4hope” to 741 741
Ohio Housing Locator: ohiohousinglocator.org
cohhio.org

Columbus Division of Police

Individuals can submit an offense report or accident report immediately through the online reporting system and print a copy of the police report for free. Their website also has information on other police services, recruitment, public safety, and press releases. Citizens can also file a complaint regarding police misconduct or excessive use of force.
Emergency: 911
Non-Emergency Police Services: (614) 645-4545
Columbus Police Service Desk: (614) 645-4760
Citizen Complaints: (614) 645-9600
Columbus Division of Police: columbus.gov/police
City of Columbus Inspector General: new.columbus.gov/Government/Inspector-General

Columbus Financial Empowerment Center (FEC)

Offers free, one-on-one financial counseling as a public service to adult residents of Central Ohio. Certified Financial Counselors help individuals and families budget, save money, find safe and affordable banking, reduce debt, and improve their credit. This service is provided as a partnership between the City of Columbus & Jewish Family Services.
1070 College Avenue, Columbus, Ohio 43209
(614) 231-1890
columbusfec.org

Columbus Humane Low-Cost Vet Clinic & Pet Pantry

The Columbus Humane’s Essential Care Center offers low-cost wellness exams, vaccinations, surgery services, sick treatment, and end of life care for dogs and cats. They also provide dog food assistance through their pet pantry. Their website has additional resources for finding pet food, low-cost veterinary care, emergency care, and emergency boarding. Call to schedule an appointment.
3772 South High Street, Columbus, Ohio 43207
(614) 602-6700
columbushumane.org/checcvet

Columbus Public Health (CPH) Pride Centers & Neighborhood Social Workers

Pride Centers are one-stop shops for city services, dedicated to protecting the health, safety and welfare of families living in the area. These centers house basic city services in one place, which include the Neighborhood Social Workers. Call first to make an appointment.

Main Columbus Public Health Neighborhood Social Work Helpline: (614) 645-6807
Columbus Department of Neighborhoods Office: (614) 645-1993
new.columbus.gov

Westside Neighborhood Pride Center
1186 West Broad Street, Columbus, Ohio 43222
(614) 724-2033
franklinton.org
The Reeb Center
280 Reed Avenue, Columbus, Ohio 43207
(614) 468-9280
reebcenter.org
Near East Pride Center
1393 East Broad Street, Columbus, Ohio 43205
(614) 645-7343
North Neighborhood Pride Center
248 East Eleventh Avenue, Columbus, Ohio 43201
(614) 645-5220
Far East Pride Center
2500 Park Crescent Drive, Columbus, Ohio 43232
(614) 724-0100

Columbus Public Health (CPH) Resource Lists

These neighborhood resource lists are extremely helpful in finding resources near you. They provide detailed listings of free and low cost health care, vision care, dental care, prescription help, food pantries, transportation, job help, transportation, pregnancy resources and much more. They are updated frequently and reviewed by the Columbus Public Health social work team. Please note that CPH does not provide direct monetary assistance, but these lists are helpful in finding community agencies that do provide this assistance.

240 Parsons Avenue, Columbus, Ohio 43215
(614) 645-7417
Columbus Public Health Neighborhood Social Work Helpline: (614) 645-6807
https://new.columbus.gov/Services/Public-Health

Columbus Urban League (CUL)

A community‐based, non‐profit, advocacy organization that works to empower Black and urban communities through economic, educational and social progress with programs, classes and services.

788 Mount Vernon Avenue, Columbus, Ohio 43203
(614) 257-6300
cul.org

Community Mediation Services (CMS) of Central Ohio

Offers an alternative to the court system by providing an impartial mediator who helps work out conflicts. They provide problem-solving services for domestic and family issues, divorce, neighborhood conflicts, tenant-landlord disputes to prevent eviction, workplace issues and consumer rights disputes. Services are offered on a sliding fee scale. They also offer opportunities for training and volunteering.
67 Jefferson Avenue, Columbus, Ohio 43215
(614) 228-7191
communitymediation.com

Community Refugee & Immigration Services (CRIS)

Nonprofit serving refugees and immigrants in Central Ohio. Services include free immigration-related legal services, parenting support for families with children 0-15 in Franklin County, job training classes and career counseling, help getting healthcare, Victims of Crime Assistance (VOCA), and comprehensive case management for newly-arriving refugee families and individuals. CRIS Community Connectors is a mentorship program providing academic, employment, and social support for New Americans.
4645 Executive Drive, Columbus, Ohio 43220
(614) 235-5747
crisohio.org

Consumer Financial Protection Bureau (CFPB)

Agency making sure Americans are treated fairly by banks and monetary lenders. Use their website to file a complaint, look up policies, or access data for your research. Their website also has great information on topics including loans, fraud and scams, credit cards, mortgages, and more. The Ask CFPB link has information on many frequently asked questions. They also offer CFPB Bulk Publications, which is a free library of financial education print-outs.
(855) 411-2372 or (855) 729-2372 TTY/TTD
Ask CFPB: consumerfinance.gov/ask-cfpb
CFPB Bulk Publications: pueblo.gpo.gov/CFPBPubs/CFPBPubs.php
Main Website: consumerfinance.gov

Court Appointed Special Advocates (CASA) of Franklin County

This program provides court-appointed volunteers to advocate for children who have experienced abuse or neglect, throughout legal proceedings. CASA Volunteers get to know the child and conduct an investigation to understand the child’s situation, in order to make fact-based recommendations to the Juvenile Court about custody, placement, visitation and services that could assist the child or family. Go online to find program specifics or to become a CASA Volunteer.
373 South High Street, Columbus, Ohio 43215
(614) 525-7450
casa.franklincountyohio.gov

Disability Rights Education & Defense Fund (DREDF)

National civil rights law and policy center directed by individuals with disabilities and parents who have children with disabilities. They provide specialized legal services for cases that have the potential to affect large groups of people with disabilities and achieve law reform. Their website has helpful information on topics like healthcare access, special education, foster/kinship care, and transportation. They also post job and internship opportunities.
3075 Adeline Street, Berkeley, California 94703
(510) 644-2555 or (510) 841-8645 TTY
dredf.org

Disability Rights Ohio

Advocates for people with disabilities in Ohio. Their website has helpful resources on abuse, neglect and exploitation, employment, benefits counseling, education, voting, and more. Rise Up is an interactive youth advocacy guide with resources for transitioning into adulthood. Most of their resources are available in multiple languages, including Spanish and Somali. Complete the online intake form for legal help.
200 Civic Center Drive, Columbus, Ohio 43215
(614) 466-7264 or (800) 282-9181
Rise Up guides: disabilityrightsohio.org/riseup
Intake Form: disabilityrightsohio.org/intake-form
disabilityrightsohio.org

Disaster Assistance Improvement Program (DAIP)

This website provides information and support for survivors of  a natural event or human-caused disaster. Go online to find a list of disasters declared by FEMA, apply for assistance, find emergency shelters, and information on how to prepare your family for emergencies.
FEMA Disaster Assistance Helpline: (800) 621-3362
disasterassistance.gov

Do More Foundation

Offers financial assistance for families who need financial help due to their child’s medical needs. Includes help with utility/rent bills, meal expenses while at the hospital, gas expenses for travel to and from hospital or doctor visits, non-covered medical expenses, non-covered supplies that would aid the child in their treatment and funeral expenses related to the death of a child. Go online for additional contact information and to apply for assistance.
PO Box 1981, Pompano Beach, Florida 33061
(954) 857-9059
thedomorefoundation.org

DWAVE (Deaf World Against Violence Everywhere)

Serves Ohio’s Deaf, Deaf Blind, Deaf Disabled, and Hard of Hearing communities by offering culturally affirmative services in response to relationship and sexual violence. Call to speak to a trained advocate for individualized safety planning and case management. Referrals can be placed for material help, legal help, social services, and mental health counseling. They offer 24-hour advocacy for survivors of sexual assault at local hospital emergency rooms. They also hold trainings for volunteer advocates, professionals/providers working with Deaf clients, and Deaf Culture 101.
PO Box 1286, Worthington, Ohio 43085
Videophone: (614) 678-5476
Voice/Text: (614) 887-7233
National Deaf Hotline VP: (855) 812-1001
National 24/7 Domestic Violence Hotline Voice: (800) 799-7233
dwaveohio.org

Fairfield County Pro Bono Legal Clinic

Professional association of lawyers and judges in Fairfield County, Ohio. The Pro Bono Legal Clinic is held virtually once a month and offers free legal advice for qualifying individuals who cannot afford an attorney. Services are provided on a first come/first served basis. Call to schedule an appointment.
(800) 686-3668 ext. 8409
fairfieldcountybar.org

Federal Trade Commission (FTC)

The website provides great information on credit and debt, loans and mortgages, shopping and donating, online security, and avoiding scams. Go online to get a free credit report, report fraud or identity left, and sign up for consumer alerts. The Money Matters page is a one-stop guide on understanding your rights and avoiding scams from understanding your credit score to buying a used care and more.
Main Website: consumer.ftc.gov
Money Matters: consumer.ftc.gov/features/money-matters-how-spot-avoid-and-report-scams#share

Festa (Formally Known as Serving Our Neighbors (SON) Ministries)

Faith-based nonprofit aiming to end suburban poverty. They offer free youth and adult programming, including a three generation family ESL program, legal clinic, summer camp for children with free breakfast and lunch, and Good Tiding low-cost Christmas store.
Upper Arlington Lutheran Church (UALC) at Mill Run
3500 Mill Run Drive, Hilliard, Ohio 43026
(614) 586-7939
wearefesta.org

Franklin County Child Support Enforcement Agency (CSEA)

Establishes, enforces, review and modifies child support orders so payments can be made. Helps with termination of support orders, paternity establishment, and health insurance coverage for children. They also offer a mobile app that gives users secure access to their child support case information.
80 East Fulton Street, Columbus, Ohio 43215
(614) 525-3275
support.franklincountyohio.gov
Ohio Department of Job & Family Services Office of Child Support: jfs.ohio.gov/child-support

Franklin County Court of Common Pleas Division of Domestic Relations & Juvenile Branch

Handles all domestic relations matters, including protection for victims of domestic violence, for juvenile citizens. They offer a variety of mediation services to help settle matters without a full legal trial, Civil Protection Orders (CPO’s) / Juvenile Protection Orders (JPO’s), interpreters, Self Represented Resource Center (SRRC) for those who do not have the financial resources to retain private counsel, and more. Their Youth Education and Intervention Services Department works to divert youth from further involvement with the  Juvenile Justice System through prevention, intervention and treatment services. Go online to find program details, FAQs, and legal forms.
373 South High Street, Columbus, Ohio 43215
Administration: (614) 525-3628
drj.fccourts.org
Phone Directory: drj.fccourts.org/DRJ.aspx?PN=Quick_Phone_Directory.htm

Franklin County Law Library

County law library serving the legal community and general public. Services include access to legal research guides, a library of self-help legal resources, and printable court documents and legal forms. The Ohio Legal Aid Portal offers a quick survey to help you find lawyers and resources according to your legal needs and location.
369 South High Street, 10th floor, Columbus, Ohio 43215
(614) 525-4971
lawlibrary.franklincountyohio.gov
Ohio Legal Aid Portal: ohiolegalhelp.org

Franklin County Prosecutor’s Office Victim Witness Assistance Unit

Provides information and support to victims and witnesses navigating the criminal justice system. Assistants help victims in sexual assault, domestic violence, child abuse, stalking, and homicide cases. The Juvenile Division helps victims in cases where the offender is a parent or caretaker. The Victim Witness Assistant located at The Center for Family Safety and Healing provides on-site assistance to victims of child abuse seen at the Center. The website has helpful information on the duties of Victim witness Assistants, Victim Rights, Offender Search tools, and more.
373 South High Street, Columbus, Ohio 43215
Adult Division: (614) 525-3555
Juvenile Division: (614) 525-4440
prosecutor.franklincountyohio.gov/criminal-division/victim-witness-unit

Franklin County Reentry Advisory Board (FC-RAB)

Resource website to help those transitioning from correctional and rehabilitative institutions back into the community. Resources include document/identification assistance, job training and postings, public assistance benefits, mental health, food, clothing, housing/shelter and more.
373 South High Street, 25th Floor, Columbus, Ohio 43215
(614) 525-5577
FC-RAB Website: reentry.franklincountyohio.gov
Re-entry Services Website: drc.ohio.gov/systems-and-services/2-reentry-services/reentry-services
Printable Quick Guide: Re-Entry Quick Guide

Franklinton Development Association (FDA)

Non-profit strengthening the Franklinton community (zip codes 43215, 43222, 43223, 43204, 43228) through neighborhood advocacy and financial education. Their Financial LifeSkills Program provides free education for anyone in Franklin County on topics like budgeting, banks and credit, and provides graduates with a financial incentive and graduation certificate. They build and rehab homes, award grants to organizations for youth and family engagement or workforce development, and advocate for the Franklinton community. They operate two websites for the Franklinton and Hilltop neighborhoods, with important community resources and upcoming events.
1091 West Broad Street, Columbus, Ohio 43222
(614) 636-3644
LifeSkills Program Sign-Up: franklintondevelopment.org/sign-up
Organization Website: franklintondevelopment.org
Franklinton Website: franklinton.org
Hilltop Website: hilltopusa.org

Free Charity Cars

Non-profit providing free, donated vehicles to families at or below 200% of the Federal Poverty Level. Recipients must cover tag/title/registration fees, insurance, and are responsible for the ongoing maintenance of the vehicle. The charity does not have inventory and distributes cars as they are donated, so there may be considerable wait time. Go online and fill out the Vehicle Request Form to request help. You can also use the website to donate your vehicle or contact the organization.
freecharitycars.org

Free Tax Help for Central Ohio Families (614 File Free)

Free tax filing is available for families with at least one child and a total yearly income less than $70,000. Call or go online to schedule an appointment. The website also has a feature to search for a tax clinic based on location. Bring photo identification, tax forms, expense documents, and direct deposit information to your appointment.
(614) 938-3800
Locations: 614filefree.org/locations
What to Bring to Your Appointment: 614filefree.org/file-for-free
614filefree.org

Funeral Consumers Alliance of Central Ohio (FCA)

Non-profit providing information about end-of-life issues. They help individuals understand options and costs to make funeral arrangements that are dignified and affordable. FCA monitors the death care industry and is run by volunteers. Go online for resources on funeral planning.
P. O. Box 14835, Columbus, OH 43214-0835
(614) 263-4632
funeralsohio.org/

Gertrude Wood Community Foundation (GWCF)

A faith-based organization dedicating to strengthening community for youth and families living in the Driving Park neighborhood of Columbus. Programs include financial education, credit restoration counseling, intergenerational mentorship, and educational scholarships for teens and adults. The organization also provides help with housing rehabilitation and affordable housing for seniors at The Livingston facility.
1573 East Livingston Avenue, Columbus, Ohio 43205
(614) 252-7456
gwoodfoundation.com

Gladden Community House

Settlement house located in Franklinton serving zip codes 43222, 43223, and 43215. Programs include parenting classes, senior outreach, a preschool, youth programming and sports, rent and utility assistance, medical appointments with The Breathing Association, and the Gladden Food Pantry. The food pantry provides home delivery for seniors and disabled residents, and diapers.

  • Main Office: 183 Hawkes Avenue, Columbus, Ohio 43223
    (614) 227-1600
  • Food Pantry: 318 South Glenwood Avenue, Columbus, Ohio 43223
    (614) 228-2498

gladdenhouse.org

Homeownership Preservation Foundation (HPF): Foreclosure & Financial Counseling Hotline

Offers housing counseling, foreclosure prevention, and financial wellness services. Anyone who has fallen behind on mortgage payments, or is facing foreclosure/eviction can call the Hope Hotline to speak to a HUD-certified financial counselor. HUD-certified counselors work with you individually to review your options, help navigate the homebuying process, and set up a plan of action. They also offer debt counseling and financial education. Go online to find program details and lots of financial education worksheets and guides.
Hope Hotline: (888) 995-4673
Debt Counseling Hotline: (866) 481-1720
995hope.org

Homeport

Non-profit housing developer promoting affordable housing and financial wellness in Columbus. Use the Homeport Living website to browse their affordable housing properties and apply for a rental property or home. Use the Homeport Learning website to sign up for their free homebuyer education classes, home readiness program, or financial fitness classes. They also offer individual financial counseling, down payment assistance, and foreclosure prevention coaching.
3443 Agler Road, Columbus, Ohio 43219
(614) 221-8889
Homeport Living: homeportliving.org
Homeport Learning: homeportlearning.org
General Website: homeportohio.org

Homes on the Hill Columbus Development Corporation (HOTH-CDC)

Non-profit housing counseling agency and housing development organization serving the Hilltop neighborhood of Columbus, Ohio. They offer HUD-approved Homeownership Education, foreclosure prevention, and individual financial counseling services. Services are free and available in English and Spanish. Go online and complete the Request Information form to request services.
3659 Soldano Boulevard, Columbus, Ohio 43228
(614) 275-4663
hoth-cdc.org/contact

IMPACT Community Action

Provides income-based case management services, emergency assistance services, financial services, computer literacy and workforce development programs. Most of the programs are for Franklin County residents living at or below 125% of the Federal Poverty Level. Visit the website or call for more information.

  • Emergency Assistance Services: Household items, burial support, rent/mortgage, transportation, water and energy (HEAP) assistance, food giveaways during the summer.
  • Empowerment Services: Computer classes, financial services, re-entry program, ages 14-24 not enrolled in school and are not employed or are aging out of foster care (AMP: Achieve More & Prosper program), workforce development/employment, vocational training and certification, mobile medical unit in partnership with the Breathing Association, Smart Tax Prep
  • Energy Assistance Services: Free home repairs through their Home Weatherization Assistance Program (HWAP) and energy efficient lighting and refrigerator/freezer replacement through their AEP Program

Southside: 711 Southwood Ave, Columbus, Ohio 43207
Westside: 4129 West Broad Street, Columbus, Ohio 43228

  • General: (614) 252-2799
  • AMP (Achieve More & Prosper): (614) 233-2671
  • EMPOWERED Career Exploration: (614) 371-1245
  • Rental Assistance: (614) 964-2906
  • Home Energy Winter Crisis Program (HEAP): (614) 249-0019

impactca.org
AMP website: jfs.franklincountyohio.gov/amp

Internal Revenue Service (IRS)

Go online for important information about taxes and filing, print forms, find the Taxpayer Bill of Rights, see if you are eligible for the Employee Retention Credit, check the status of your tax refund, and more. Income-eligible users can use the website to file taxes for free. The Taxpayer Advocate service is available for those struggling to pay taxes due to financial hardship or IRS system issue. The Alternative Media Center provides accessible tax forms for assistive technology, such as downloadable accessible forms, braille-ready files, and large print PDFs. The Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs offer free tax return preparation to qualified individuals; use the locator tool to find a site near you.
200 North High Street, Columbus, Ohio 43215
(844) 545-5640
Taxpayer Advocate Service: taxpayeradvocate.irs.gov
Alternative Media Center: irs.gov/forms-pubs/information-about-the-alternative-media-center
Find a VITA or TCE Site Near You: irs.gov/individuals/free-tax-return-preparation-for-qualifying-taxpayers
irs.gov

JAN (Job Accommodation Network)

Offers free guidance on workplace accommodations and disability employment issues. JAN consultants offer one-on-one guidance on workplace accommodations, ADA and related legislation, and self-employment and entrepreneurship options for people with disabilities. Assistance is available both over the phone and online. Their website also has helpful information on a wide range of medical conditions with related resources and accommodations.
Voice: (800) 526-7234
TTY: (877) 781-9403
Text: (304) 216-8189
askjan.org

Jewish Family Services (JFS)

Offers a combination of job search assistance, counseling, case management, and family stabilization designed to meet the complex needs of individuals and families. Wrap-around services help clients address challenges like stable housing, financial wellness, and mental and physical health challenges. Most services are free, and mental health counseling fees are based on insurance. JFS is open to the Jewish and non-Jewish communities. They also offer resettlement services for refugees and New Americans, and specialized services for Holocaust survivors and older adults.
1070 College Avenue, Columbus, Ohio 43209
(614) 231-1890
jfscolumbus.org

Jordan’s Crossing Resource Center

Serves those struggling with homelessness and substance use on the west side of Columbus. Services include daily meals and narcan distribution, clothing, documentation/ID assistance, laundry and shower services, cooling and heating stations, and more.
342 North Hague Avenue, Columbus, Ohio 43204
(614) 507-3246
jordanscrossingcolumbus.org
facebook.com/jordanscrossingcolumbus

Legal Aid Society of Columbus (LASC)

Provides free civil legal assistance and guidance to low income residents and senior citizens of Columbus and Central Ohio. Legal Aid attorneys may be able to help you with the following types of cases or legal problems: consumer law, family law, housing, public benefits, reentry, seniors, tax law, veterans, and education. Their website also has a page of Resources with easy to read information on these topics.

  • Columbus Office: serves Franklin and Madison county
    1108 City Park Avenue, Columbus, Ohio 43206
    Intake: (614) 241-2001
    General Inquiries: (614) 224-8374 or (877) 224-8374
  • Marion Office: serves Delaware, Marion, Morrow and Union county
    150 Oak Street, Marion, Ohio 43302
    (740) 383-2161 or (888) 301-2411

columbuslegalaid.org

Licking County Coalition for Housing (LCCH)

A one-stop shop for housing resources in Licking County. Programs include transitional housing, rapid rehousing, help finding affordable housing, supportive services for veterans, and housing assistance for those recently released from a State of Ohio prison. Project Homeline is a homeless prevention program for families and individuals to receive one-on-one with a homeless prevention specialist, access case management services, and financial assistance. Their website has many resources for basic needs, healthcare, housing issues, and legal issues in Licking County. Call to schedule an appointment and confirm what paperwork you need to bring to the appointment.
Physical Address: 23 South Park Place, Suite 200, Newark, Ohio 43058
Mailing Address: PO Box 613, Newark, Ohio 43058
(740) 345-1970 or (877) 421-5224
lcchousing.org

Local Police Agencies

If you are experiencing an emergency, call 911 immediately. Police Department Non-Emergency Numbers can be used for non-emergency requests and questions regarding public safety and police services.

*Calls handled by the Franklin County Sheriff’s Radio Room: (614) 525-3333

Long Term Care Ombudsman Program

Easterseals Central and Southeast Ohio is the official Ohio State Long-Term Care Ombudsman sponsoring agency, for Region 6 and Region 8 Long-Term Care Ombudsman Programs. The program advocates for excellence in long-term services and supports wherever consumers live. Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families, and other representatives to resolve problems and concerns.

  • Region 6: Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Union, and Pickaway counties
    (614) 345-9198 or (800) 536-5891
  • Region 8: Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry, and Washington counties
    (740) 345-9198

easterseals.com/centralohio/our-programs/senior-services/long-term-care-ombudsman.html

Military OneSource

Provides access to service-specific news and resources that support military families. They also offer confidential counseling over the phone, in person and online for money management, parenting services, relocation, deployment and a variety of other services. All members of the National Guard and Reserve Component and all active-duty members of the Marine Corps, Army, Navy, and Air Force are eligible for services, some at no cost. Their website has lots of resources for families for moving, adoption, legal help, retirement planning, spouse education, and more.
(800) 342-9647
militaryonesource.mil

Muslim Family Services (MFS) of Ohio

A social service agency that supports the Muslim community in Central Ohio by offering assistance, referrals, and material support. They help with basic needs like shelter, utilities, and food for Muslim families in need. They also offer mediation and conflict resolution services, interpretation and paperwork assistance, resettlement support, ESL classes, job skills training, and Janazah (Muslim funeral) services. They also host seasonal giving programs for school supplies, and Eid and Ramadan meals.
P.O. BOX 14023 Columbus, Ohio 43214
(614) 470-2848
mfsohio.org

My Free Taxes

Income-eligible individuals can securely file their taxes for free through the United Way My Free Taxes program. The MyFreeTaxes website guides users step-by-step to prepare and submit their income taxes. The website also has Tax FAQs and financial resources. Users can also select “Have My Taxes Prepared For Me” to have their return prepared online or in person for free by a Tax Time Volunteer. Anyone can call the MyFreeTaxes Helpline to have questions answered by a specialist. Go online for helpline hours and full eligibility details.
Helpline: (866) 698-9435
United Way: unitedway.org/myfreetaxes/taxtime
MyFreeTaxes: myfreetaxes.com
Tax Time: liveunitedcentralohio.org/agency/tax-time

Nationwide Children’s Hospital (NCH) My Bridge to Success

Offers free financial counseling, educational workshops and a matched savings program. Participants meet with a coach one-on-one each month. Every dollar a participant saves in the program is matched with another dollar for up to $5,000. Participants must meet income requirements, be at least 18 years old, employed, and living in zip codes 43205, 43206, 43207, 43211, or 43224. Go online for contact information and to apply.
700 Children’s Drive, Columbus, Ohio 43205
(614) 722-2000
nationwidechildrens.org/about-us/population-health-and-wellness/healthy-neighborhoods-healthy-families/workforce-development/my-bridge-2-success

Neighborhood Bridges

A charitable organization that helps match families in need with businesses, volunteers, and organizations for resources like food, volunteering, clothing, supplies and more. Use the website to find a Bridge in your community, request help, or fill others’ requests for help.

Neighborhood Services (NSI)

Food pantry open to all Franklin County zip codes. They also host programs for holiday meals, free tax preparation with American Association of Retired Persons (AARP), back to school backpacks, Christmas toys, and community events.  Find program details online.
1950 North Fourth Street, Columbus, Ohio 43201
(614) 297-0592
neighborhoodservicesinc.org

Noor Islamic Cultural Center (NICC)

Non-profit religious organization serving Columbus’ diverse Muslim community, and the community at large. They have many programs for Muslim youth year-round, including boys’ and girls’ groups for fellowship and volunteering, Quran study groups, ACT/SAT prep, interscholastic competition, running club, and more. Services for adults include spiritual and marriage counseling, and mutual aid for financial difficulty. Find program details and financial help form on their website.
5001 Wilcox Road, Dublin, Ohio 43016
(614) 527-7777
noorohio.org

Office for Victims of Crime

Provides important resources and information for victims of crime. Use the website to file a civil rights complaint, apply for victim compensation, or use the online directory to find victim assistance services across the country.
Hotlines & Contact Information: ovc.ojp.gov/help-for-victims/toll-free-text-and-online-hotlines
ovc.gov

Office of the Ohio Consumers’ Counsel (OCC)

Provides free fact sheets on utility assistance programs in Ohio (like electric, natural gas, telephone and water) and energy disconnection rights. Programs include the Home Energy Assistance Program for heating and air-conditioning costs, Percentage of Income Payment Plan (PIPP Plus) for income-eligible customers to lower utility bills, Home Weatherization Assistance Program, assistance for military families, and more. Use the website for full program details and eligibility informaiton.
65 East State Street, Columbus, Ohio 43215
(877) 742-5622
occ.ohio.gov/utilityassistance

Ohio Attorney General Victims of Crime Compensation Program

Provides financial help to innocent victims of violent crimes (including domestic violence, sexual assault and homicide). Payments can cover medical expenses, counseling and lost wages. The application can be submitted online.
30 East Broad Street, Columbus, Ohio 43215
(800) 282-0515
ohioattorneygeneral.gov/Individuals-and-Families/Victims/Apply-for-Victims-Compensation.aspx

Ohio Crime Victim Justice Center

Provides free legal representation to state and federal victims of crime throughout Ohio to ensure their constitutional and statutory rights are enforced and protected from the time a crime is first reported throughout the criminal justice process. They also offer Free Victims’ Rights Training to promote awareness of crime victims’ rights laws and to ensure consistent systemic implementation of crime victims’ rights laws.
PO Box 369, Powell, Ohio, 43065
(614) 848-8500
ocvjc.org
Crime Victims Rights Toolkit: victimsrightstoolkit.com

Ohio Department of Job & Family Services (ODJFS) Learning, Earning & Parenting (LEAP)

Helps teen parents or pregnant teens finish school by providing cash assistance and case management. Students must be under the age of 20 and working on earning either their GED or high school diploma.
1721 Northland Park Avenue, Columbus, Ohio 43229
(844) 640-6446
jfs.franklincountyohio.gov/cash-assistance
Ohio Law & Rules about LEAP: codes.ohio.gov/oac/5101:1-23-50

Ohio Department of Rehabilitation & Correction Office of Victim Services

Works with victims of crime to support meaningful participation in post-conviction processes. Victims can go online to register for  notifications, file a claim through the Victim Compensation Fund, and find additional resources and community organizations. Victim-Offender Dialogue (VOD) is a restorative justice process in which the victim of a violent crime and the offender meet with a dialogue facilitator.
4545 Fisher Road, Columbus, Ohio 43228
(888) 842-8464
Additional Contact Information: dam.assets.ohio.gov/image/upload/drc.ohio.gov/Forms/VictServ_OVS%20Regional%20Map.pdf
drc.ohio.gov/victim-services/welcome

Ohio Hispanic Coalition

Agency providing culturally and linguistically-appropriate services for the growing Latino/Hispanic communities throughout Ohio. Services include homework help and after school programs, summer camps, financial education, translation and interpretation services, ESL and citizenship classes, and more. The Soy Latina program serves victims of domestic violence and sexual assault, and includes crisis intervention, safety planning, medical and legal advocacy, and a Community Empowerment Group.
Main Office: 1535 Bethel Road, Columbus, Ohio 43220
(614) 459-6566
Interpreter Services: (614) 746-1032
Soy Latina: (614) 746-3534
ohiohispaniccoalition.org

Ohio Legal Help

Helps Ohioans access the civil justice system. They provide plain language legal help information, interactive self-help tools and connections to local legal and community resources that can help people resolve their legal issues.
88 East Broad Street, Suite 720, Columbus, Ohio 43215
(866) 791-8362
ohiolegalhelp.org

Ohio Special Education Legal Clinic (Lawyers4Students)

Offers a free Special Education Legal Clinic for parents of students with disabilities (ages 3-26). Parents and guardians meet with a special education advocate or attorney to ask questions and discuss challenges related to special education services. The Clinic includes a group workshop followed by a Q&A panel from special education professionals. Free, 30-minute guidance sessions with attorneys are also available.
262 South 3rd Street, Columbus, Ohio 43215
Columbus: (614) 745-2001
Cleveland: (216) 714-1515
Cincinnati: (513) 496-1635
lawyers4students.com/legalclinic

 

Opportunity Port

Started by Columbus City Council as an initiative aimed at expanding employment and housing opportunities for residents of Columbus and Franklin County by sealing their criminal records. Opportunity Port does not provide legal advice but helps former offenders seal their record. Visit their website for more information and to contact the organization.
opportunityport.org

Oracle Health Foundation

Provides grants to help cover clinical, equipment, displacement, and vehicle modification costs related to children’s healthcare needs. They also provide Care Kits with age-appropriate personal care and comfort items for children going through life challenges such as foster care. Requests can be made through their website.
(816) 201-1569
oraclehealthfoundation.org/pediatric-grants

Reeb Avenue Center

Provides a variety of programs designed to strengthen families on the South Side of Columbus. Services include GED classes, adult education and workforce development, early education child care, youth and family services, in collaboration with community partners (Boys & Girls Club, House of Hope, Southeast Healthcare Services, Godman Guild, St. Stephen’s Community Center, Alvis, Community Development for All People).
280 Reeb Avenue, Columbus, Ohio 43207
(614) 468-9280
reebavenuecenter.org

Rentful: Franklin County Rental Assistance

A rent assistance hub for both tenants and landlords. Provides simple, reliable, and easy-to-access links to Central Ohio rent assistance programs. They also dispel common myths, provide eviction information customized to Franklin County, and highlight some of the places you can go to get even more help. The website can be translated in English, Spanish, or Somali.
rentful614.com

Riverview International Center (RIC)

Resource Center assisting with basic needs for New Americans. Services include ESL classes, employment services, computer literacy, citizenship assistance, homework and reading help, a monthly legal clinic, and summer programming for elementary and middle school children. Their office welcomes walk-ins for any questions about navigating life in America.
552 Riverview Drive, Columbus, Ohio 43202
(614) 427-3368
riverviewinternationalcenter.org
facebook.com/RiverviewInternationalCenter

South Side Thrive

A network of partners in the South Side of Columbus working to holistically improve quality of life for residents. Their website has helpful information and resources for finding healthcare and insurance, healthy eating, resilience, mental and physical wellness, and managing chronic conditions. Use their Resource Map to locate resources like food, childcare, healthcare, legal help, and more in the South Side. Go online to contact the organization.
southsidethrive.org

Southeastern Ohio Legal Services (SEOLS)

Provides free legal help for low-income people throughout 30 counties in southeastern Ohio. They handle public benefits, housing, unemployment compensation, family issues, education, tax disputes, healthcare, record expungement, and other matters. Their website also has a fantastic library of resources for consumers to educate themselves on these topics.  For new clients, call the Intake Line or complete the Online Intake Form.

  • Administrative Office: 1108 City Park Avenue, Columbus, Ohio 43206
    (800) 589-5888
  • Athens: 964 East State Street, Athens, Ohio 45701
    (740) 594-3558 or (800) 686-3669
  • Chillicothe: 73 East Water Street, Chillicothe, Ohio 45601
    (740) 773-0012 or (800) 686-3668
  • Marion: 150 Oak Street, Marion, Ohio 43302
    (740) 383-2161 or (888) 301-2411
  • New Philadelphia: 255 Second Street Northeast, New Philadelphia, Ohio 44663
    (330) 339-3998 or (800) 686-3670
  • Newark: 15 West Locust Street, Newark, Ohio 43055
    (740) 345-0850 or (888) 831-9412
  • Portsmouth: 800 Gallia Street, Portsmouth, Ohio 45662
    (740) 354-7563 or (800) 837-2508
  • Steubenville: 100 North Third Street, Steubenville, Ohio 43952
    (740) 283-4781 or (800) 837-4781

Intake Line: (844) 302-1800
seols.org

St. Vincent de Paul (SVdP) Microloan Program

Provides low-interest loans for one-time expenses to individuals living in Coshocton, Delaware, Fairfield, Franklin, Hardin, Knox, Licking, Ross, or Union County. Loans are for expenses such as a car repair, home repair, education, and medical expenses not covered by insurance. They do not provide loans for expenses such as rent, food, or utilities. All applicants will be contacted by Microloan leaders who will help determine eligibility for a loan, coordinate with recipients and a local credit union, and connect applicants to local financial education workshops.
197 East Gay Street, Columbus, Ohio 43215
(614) 285-4473 or (614) 221-3554
svdpcolumbus.org/microloan_mission
Contact for Delaware, Fairfield, Knox, Licking and Ross County: svdpcolumbus.org/contact_info
Note: CAP4Kids does not recommend or endorse any specific company. We encourage families to carefully review and evaluate all services.

Stone Village Church Outreach Ministries

An inclusive, urban church serving the Columbus community. They have many small groups for Bible study and fellowship for children, adults, and families. The SVQTs (Stone Village Queer Theologians) is specifically for members of the queer/LGBTQ+ community. They offer vouchers to cover the cost for those needing an Ohio Birth Certificate and partner with The Open Shelter and CRIS to assist those needing help with food, shelter, or immigration services.
139 East Second Avenue, Columbus, Ohio 43201
(614) 579-5493
stonevillagechurch.org/outreach

The COC

The Cancer Option Collaborative (COC) serves cancer patients who are actively in treatment. They provide emotional support and financial assistance for men, women, and children battling cancer. Call or go online to contact the organization and request support.
1347 Worthington Woods Boulevard, Columbus, Ohio 43085
(614) 212-4131
thecoccares.org

The Mother Ship

Serves: Parents, Guardians, and Caregivers of special-needs children.
Nonprofit operating in Central Ohio including Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union Counties, supporting the needs of caregivers. They host fun events and gatherings for caregivers and provide financial assistance through grants that can be used towards their own school, medical needs, self-care, housecleaning, and more. Contact them online.
themothershipinc.com

Think Make Live Youth

Empowers youth in Columbus through equity and justice, bridge building, empowerment, belonging and fun. Programs include Guns DOWN group for ages 13-24 to heal from trauma and prevent violence, Unleashing Potential for ages 18-24 navigating the criminal justice system, and Summer Workforce for ages 14-24 to gain paid work and community service opportunities. Call for details.
(614) 323-9297
tmlyouth.org

U.S. Department of Education Federal Student Aid & FAFSA (Free Application for Federal Student Aid)

Provides free information on preparing for education beyond high school. Students can submit an online application for financial aid (FAFSA), get career information, search for schools, understand student loans, and search for scholarships. Click for a college preparation checklist, that explains how to prepare academically and financially for college with a ‘to do’ list for students and parents.
400 Maryland Avenue, Washington DC, 20202
(800) 433-3243
studentaid.gov
Additional Contact Information: studentaid.gov/help-center/contact

UnitedHealthcare Children’s Foundation (UHCCF)

Nonprofit providing medical grants for families to pay for healthcare services that are not covered by their family’s insurance plan. Children must be age 16 or younger, and covered by a commercial health plan to qualify for a grant. Applications must be submitted on a computer, not phone or tablet. Find additional requirements and application instructions on their website.
(855) 698-4223
uhccf.org

USAGov

An official guide to federal information and services. Use the website to find helpful, easy-to-read information on topics like how the government works, government benefits, disability services, immigration and citizenship, taxes, legal issues and more. The website can also be used to register to vote, print tax forms or check on a tax refund, file a complaint, and other government-related tasks.
(844) 872-4681
usa.gov

Vineyard Community Center

Offers a variety of services including early childhood center, after-school and summer programs, sports and exercise programs, free health clinic, free legal clinic, food pantry, and immigration counseling services (DACA). Other programs include daytime and evening GED prep classes, English as a Second Language (ESL), programs for homeschoolers, men’s and women’s support and recovery groups, marriage and parenting programs, financial counseling, mental health counseling, career development services, dance, art, and music classes.
6000 Cooper Road, Westerville, Ohio 43081
(614) 259-5238
vineyardcommunitycenter.org


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