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ActionNYC Hotline (immigration counseling)

1-800-354-0365 Monday-Friday 9am-6pm

311 and say “ActionNYC”
All New Yorkers regardless of immigration status may access free, safe immigration legal help over the phone and in their language. To make an appointment, call the ActionNYC Hotline at 1-800-354-0365, Monday through Friday, from 9AM to 6PM or call 311 and say “ActionNYC”.
Through ActionNYC, a legal team can:
-Provide comprehensive immigration legal consultations;
-Offer information and advice about possible forms of immigration relief available;
-Help with a range of cases including citizenship, green card renewals, DACA, TPS and more!
Learn more at
NYCitizenship legal services are solely provided by the New York Legal Assistance Group through a city-wide partnership with the NYC Mayor’s Office of Immigrant Affairs.

Todos los neoyorquinos, independientemente de su estado migratorio, pueden acceder a ayuda legal de inmigración segura y gratuita por teléfono y en su idioma. Para programar una cita, llame a la línea directa de ActionNYC al 1-800-354-0365, de lunes a viernes, de 9 am A 6 pm o llame al 311 y diga “ActionNYC”.
A través de ActionNYC, un equipo legal puede:
-Proporcionar consultas legales integrales de inmigración;
-Ofrecer información y asesoramiento sobre posibles formas de ayuda migratoria disponibles;
-¡Ayuda con una variedad de casos que incluyen ciudadanía, renovaciones de tarjetas verdes, DACA, TPS y más!
Obtenga más información en
Los servicios legales de NYCitizenship son brindados únicamente por el Grupo de Asistencia Legal de Nueva York a través de una asociación de toda la ciudad con la Oficina de Asuntos de Inmigrantes del Alcalde de la Ciudad de Nueva York.

Updated on November 11, 2020


No appoinments at this time 311 | 212-613-5000

COVID-19 Update: NYCitizenship is no longer providing legal consultations, application assistance, or financial counseling to new clients at this time. If you already have a case with an NYCitizenship legal team, contact your legal representative directly, call 212-613-5000, or email, as NYCitizenship will continue working on your case

NYCitizenship is a city program that helps NYC residents to apply for citizenship easily, meet with a trusted lawyer, and obtain free financial counseling if eligible. Services take place at selected public libraries.
If you think you are eligible for this services set up an appointment by calling 311. When prompted, say “citizenship appointment” to set up an appointment to meet with a legal representative at a library near you. Note: The program is not accepting new clients at this time.
Watch this video to learn about the process of applying to become a U.S. citizen.

Updated on November 11, 2020

COVID-19 Testing & Medical Care


All New Yorkers should get tested for COVID-19. Tests are fast, simple, and free. Look for a testing site near your home. You will not be asked about immigration status. COVID-19 testing and care services are not a public benefit under the public charge rule.

Find more information at the COVID-19 City Wide Information Portal.
You can find daily updates of information about people who have tested positive for COVID-19 in NYC here.

Todos los neoyorquinos deben hacerse una prueba para el virus COVID-19. Las pruebas son rápidas, simples y gratis. Encuentra un lugar donde realicen pruebas cercano a tu casa. Nadie preguntará por tu estado inmigratorio. La prueba para COVID-19 y los servicios médicos no son un beneficio bajo la regla de carga pública.

Encuentra más información en el  Portal de Información de COVID-19 de Toda la Ciudad de Nueva York.
También puedes encontrar noticias diarias acerca del numero de personas que fueron positivas para COVID-19 en Nueva York aquí.

Message from the NYC Department of Health: Folks who do not have a health provider and need care for COVID-19 symptoms can call 844-NYC-4NYC or 844-692-4692. For more information visit
Mensaje del Departamento de Salud de la Ciudad de Nueva York: Personas que no tengan un proveedor de salud y necesiten recibir atención médica pueden llamar al 844-NYC-4NYC (844-692-4692). Para más información visite
Updated on November 3, 2021

NYC Health + Hospitals/ NYC Care

(646) 692-2273

NYC Care
is an option for low-cost or free health services in New York City. The services are available citywide for  New Yorkers who do not qualify for or cannot afford health insurance based on federal guidelines.
To learn about eligibility and how to apply visit NYC Care or call (646) 692-2273.

NYC Care es una opción para servicios de salud a bajo costo o gratis en la ciudad de Nueva York. Los servicios están disponibles en todos los condados de la ciudad.
Para aprender sobre cómo calificar y cómo aplicar haga click aquí, llame al (646) 692-2273, o visite la página NYCCare.

Updated on October 26, 2020

Union Square EyeCare

Union square logoHarlem, 1815 Madison Avenue at 118th Street, New York, NY 10035
Union Square: 235 Park Avenue South – 2nd(19th St), New York, NY 10003
Excellent, comprehensive, focused, eye care for the entire family. All ages, same-day appointments, and walk-ins are welcome! Union Square EyeCare accepts Medicaid and almost all insurances. If you do not have dental insurance, the clinic will work with you so you can get services on a sliding scale fee. No patient is turned away.
Harlem Location
1815 Madison Avenue@118th Street, New York, NY 10035 

Phone: 212-844-2020 | Fax: 212-844-1141
Hours of operation: Monday-Friday 8am-5pm
Bus: M1, M116,M102 | Subway: 2,3,6 to 116th.
Schedule an appointment here
Union Square Location
235 Park Avenue South – 2nd(19th St), New York, NY 10003
Phone: 212-844-2020 | Fax: 212-844-8221
Hours of operation: Monday-Friday 8am-5pm | Subway: 4,5,6,L,Q,N,R,W to 14th  | Bus: M1,M2 or M3 to 18th St
Schedule an appointment here

El centro Union Square EyeCare brinda atención médica ocular completa y enfocada. Atienden a personas de todas las edades, ofrece citas para el mismo día e incluso servicios sin cita previa. Encuentra las ubicaciones en East Harlem y Union Square arriba. Agenda una cita aquí.

Updated on October 26, 2020

Affordable/Free Clinics per Borough

kisspng-clinic-hospital-medicine-clip-art-construct-5adcc3527e6f03.2194210715244173625179Find free and sliding scale clinics all the 5 NYC boroughs by neighborhood and services offered.
Manhattan | Manhattan in Spanish
Brooklyn | Brooklyn in Spanish
Bronx | Bronx in Spanish
Queens | Queens in Spanish
Staten Island | Staten Island in Spanish
All boroughs | All boroughs in Spanish
Affordable Dental and Eye Care | Affordable Dental and Eye Care in Spanish

Hay lugares en los 5 condados donde las familias pueden encontrar atención médica asequible.
• Manhattan • Brooklyn • Bronx • Queens •  Staten Island • Todos los condadosAffordable Dental and Eye Care in Spanish

Updated on October 26, 2020

Immigrant Rights and Services: Public Benefits Available to Immigrants

Many important services and benefits are available to all people, regardless of immigration status. Some of these services are for emergency needs. The services listed below are available to all people, including undocumented immigrants.
Children under 19 are eligible for health insurance under the State Children’s Health Insurance Program (CHIP)
Pregnant women, children under 5 years of age, and mothers of babies up to 6 months old (or 12 months if breastfeeding) are eligible for nutrition education, nutritious food and breastfeeding support under the Women, Infants and Children Program (WIC)
Prenatal care for pregnant women under the Prenatal Care Assistance Program (PCAP)
Domestic violence counseling
HIV testing and counseling
Emergency shelter
Poison control hotline
Food pantry services
Child welfare and foster care services
Public school education
School breakfast and lunch programs
Senior services and senior center programs provided by the Department for the Aging
Services that protect against consumer fraud provided by the Department of Consumer Affairs
Protection against discrimination provided by the Human Rights Commission
Services and facilities provided by the Department of Parks and Recreation
Services provided by the Department of Health and Mental Hygiene
Public library services and special events
Public transportation
Police protection, and
Fire protection.
Updated on November 11, 2020

Public Charge in New York State

pngkit_usa-flag-clip-art_996411-removebg-preview A public charge is defined as an alien who has received one or more public benefits, for more than 12 months within any 36-month period. Examples of public benefits are Supplemental Security Income, Temporary Assistance for Needy Families, Public Housing, Federally funded Medicaid (with certain exclusions) etc.
USCIS (United States Citizenship & Immigration Services) stopped applying the Public Charge Final Rule to all pending applications and petitions on March 9, 2021. USCIS removed content related to the vacated 2019 Public Charge Final Rule from the affected USCIS forms and has posted updated versions of affected forms.
For information about how you can be impacted by the rule, call ActionNYC at 1-800-354-0365 from Monday to Friday 9am-6pm. Help is available in over 200 languages.
For questions about your situation, please contact ActionNYC hotline at 1-800-354-0365, Monday to Friday from 9 a.m. to 6 p.m., and say “public charge” to access timely and trusted information and connections to City-funded, free, and safe immigration legal help.

Ser una carga pública se define como un extranjero que ha recibido uno o más beneficios públicos, durante más de 12 meses dentro de un período de 36 meses. Ejemplos de beneficios públicos son la Seguridad de Ingreso Suplementario, Asistencia Temporal para Familias Necesitadas, Vivienda Pública, Medicaid financiado con fondos federales (con ciertas exclusiones), etc.
USCIS (Servicios de Ciudadanía e Inmigración de los Estados Unidos) dejó de aplicar la Regla Final de Carga Pública a todas las solicitudes y peticiones pendientes el 9 de marzo de 2021. USCIS eliminó el contenido relacionado con la Regla Final de Carga Pública de 2019 en los formularios de USCIS afectados y ha publicado versiones actualizadas de los formularios afectados.
Si tiene preguntas sobre su situación, comuníquese con la línea directa de ActionNYC al 1-800-354-0365, de lunes a viernes de 9 am a 6 pm, y diga “carga pública” para acceder a información y conexiones confiables y oportunas, y ayuda legal de inmigración segura. La ayuda está disponible en más de 200 idiomas.
Updated on June 9, 2021


NYC Identification Card (IDNYC)

IDNYC_de_blasio_malliotakis-removebg-previewOnline Portal
Frequently Asked Questions
Send a message to IDNYC
IDNYC is a free identification card for all New York City residents age 10 and older. To apply for one, find how here. All New Yorkers can have an IDNYC regardless of their citizenship, residency, visa or documented immigration status. Everyone can have a NYC identification card and is free!

La tarjeta IDNYC es una tarjeta gratuita de identificación para todos los residentes de la ciudad de Nueva York que tengan 10 años de edad o más. Para obtener una tarjeta de identificación de la ciudad de Nueva York, encuentra cómo aquí. Todos los neoyorquinos podran tener una tarjeta de identificación independientemente de su ciudadanía, residencia nacional, visa, o estado inmigratorio. Todos podrán obtener a una tarjeta y es ¡gratis!.

November 25, 2020

Make the Road New York


Make The Road NY
Main office
301 Grove Street, Brooklyn, New York 11237
(718) 418-7690
See all offices addresses here.


Make the Road NY helps people with legal services in the areas of immigration, housing, employment, and benefits as well as support for the TGNCIQ community.
Additionally, MTRNY offer adult education classes, youth training and college access assistance, health insurance enrollment, medical debt reduction assistance, nutrition support, and a food pantry.
Find their offices in Bushwick (Brooklyn), Jackson Heights (Queens), Port Richmond (Staten Island), Brentwood (Long Island), and White Plains (Westchester).
To find out about other services that Make The Road has please click HERE.

La oficina Make The Road NY ofrece servicios legales en las areas de inmigración, vivienda, empleo y beneficios gubernamentales al igual que apoyo a la comunidad TGNCIQ.
Adicionalmente, Make the Road ofrece clases de formación de adultos, entrenamiento para jóvenes, inscripción a seguros de salud, asistencia para la reducción de deudas médicas, apoyo nutricional y despensa de comida.
Make the Road NY tiene oficinas en Bushwick (Brooklyn), Jackson Heights (Queens), Port Richmond (Staten Island), Brentwood (Long Island), y White Plains (Westchester).
Para saber acerca de más servicios que Make The Road New York ofrece oprima AQUI.

Updated on November 11, 2020


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