If you’re an eligible low-income homeowner, you can get an annual, non-refundable credit of $115.89 through the Home Water Assistance Program (HWAP). You do not have to enroll in the Home Water Assistance Program.
If you’re an eligible homeowner, you will automatically get a credit on your water and sewer account. A credit for $115.89 will appear on the first DEP bill received after the credit is applied. The transaction will be labeled “NYC Home Water Assistance Credit.”
Call 311 for assistance.
Learn if you qualify here.
Energy Assistance by NYC the Human Resources Administration Office
HEAP Infoline 800-692-0557
Heat Line 212-331-3150
The Home Energy Assistance Program (HEAP) helps low-income people pay the cost of heating or cooling their homes. HEAP runs different benefit programs that will pay for: fuel, your utility source, equipment, and/or repairs depending on your needs. As a household, you could either apply for regular or emergency HEAP benefits.
The eligibility criteria vary by program. Find about your eligibility in the Energy Assistance website.
Note: The application period for the regular and emergency HEAP benefit is extended through August 31, 2020 or until the funds allocated to these components are exhausted, whichever occurs first.
–Regular HEAP benefit: a one-time supplement to your annual energy costs. The base amount of money given depends on your living situation. Find more information here.
–Emergency HEAP benefit: Emergency benefits are available if your heat has been turned off or is in danger of being turned off.
–Cooling assistance: The Cooling Assistance benefit helps eligible households buy and install an air conditioner or fan up to a cost of $800. Operates from May to August.
–Utility Assistance Program (UAP) (bottom of page): UAP assists families or individuals who are elderly, blind, disabled, mentally impaired or those residing in a neglected or hazardous environment who require financial assistance for their energy bills. Contact the Heat Line if you are having trouble paying your utilities bill calling to 212-331-3150. Here are some other situations that may make you eligible for cash assistance.
To find more information about your eligibility visit the Energy Assistance website and apply.
Updated on July 29, 2020