If you report an apartment building problem and it is not fixed in a timely manner, call 3-1-1 or make a complaint online at 311ONLINE OR 311MOBILE. For emergency repairs follow the steps in the following handouts:
Reporting Apartment Issues.
Reporting Apartment Issues in Spanish.
Home Repair and Preservation Financing
Lead Hazard Reduction and Healthy Homes Program
If you are a homeowner in one of the five boroughs and need heating upgrades, plumbing or electrical repairs, lead paint removal, roof and window repairs, or other repairs you could receive a homeowner repair loan through the Department of Housing Preservation and Development. The program provides access to affordable low- or no-interest and potentially forgivable loans for home repairs to eligible owners of one- to four-family homes in New York City
For more information about this program by clicking on HomeFix. To find out if you qualify please visit Determine Eligibility.