If you report an apartment building problem and it is not fixed in a timely manner, call 3-1-1 or make a complaint online at 311ONLINE OR 311MOBILE. For emergency repairs follow the steps in the following handouts:
Reporting Apartment Issues.
Reporting Apartment Issues in Spanish.
Home Repair and Preservation Financing
Lead Hazard Reduction and Healthy Homes Program
If you are a homeowner in one of the five boroughs and need heating upgrades, plumbing or electrical repairs, lead paint removal, roof and window repairs, or other repairs you could receive a homeowner repair loan through the department of health.
For more information please click HomeFix. To find out if you qualify please visit Determine Eligibility.