844-NY-RENT (1-844-691-7368) 8 am- 7 pm
Chat with an agent nysrenthelp.otda.ny.gov/en/Pages/14/chat-with-an-agent
The program launched on June 1st, 2021. It helps eligible New Yorkers pay for late rent or utility bills who have suffered financial hardship due to COVID-19. Assistance may cover up to 12 months of late rent. Funds are limited; consider applying as soon as possible.
Registration & Application
Visit https://nysrenthelp.otda.ny.gov. For more information about prioritized households, documentation to provide, and enrolling organizations in your borough visit https://www1.nyc.gov/site/hra/help/new-york-emergency-rental-assistance-program-erap.page or call 1-844-691-7368.
Updated on June 2, 2021
Eviction Moratoria and Courthouse Operations
NYC Housing Courts | firstname.lastname@example.org
Contact the City’s Tenant Helpline by calling 311 and say “Tenant Helpline”
Under a State law called the COVID-19 Emergency Eviction and Foreclosure Prevention Act you can prevent yourself from eviction in New York City.
If you have experienced financial hardship or face significant health risk because of COVID-19, you cannot be evicted until at least August 31, 2021.
You must deliver your landlord, the local eviction court, or both a “Tenant’s Declaration of Hardship During the COVID-19 Pandemic” to protect yourself from eviction. To deliver this declaration online to the interested parties fill out this form by Housing Justice for All. A copy of the form will be sent to you as well.
For emergency cash assistance or to apply to the COVID-19 relief program, call 311 to get more information or visit the Major’s Office to Protect Tenants website.
Updated on May 6, 2021.
HRA Infoline (718) 557-1399
Housing Court Answers Link
The One-Shot Deal is an emergency assistance program designed to meet the urgent needs of low-income New Yorkers. This assistance can be used to cover a number of situations like rental assistance to prevent or forestall an eviction.
All New Yorkers in need are eligible and the approval for your request is done in a case-by-case approach. You do not have to be a Public Assistance recipient to receive a one-shot deal. You may apply for a one-shot deal even if you have had one in the past.
It is important that you provide documentation supporting your urgent need for assistance (like losing your job due to COVID impacts). In addition if applicable evidence of:
• Utilization of available resources to avoid arrears
• Affordability of housing (you must be earning more than your monthly payment rent)
• Consideration of any special at-risk factors such as disability
• A viable future plan to pay the rent going forward
For documents examples, check out the One-Shot Deal guide by the Coalition for the Homeless.
Most one-shot deals will have to be paid back gradually through regular monthly payments. This is generally not the case if you are receiving SSI disability benefits.
You must submit an application on ACCESS HRA. Follow the application instructions of this handout on the second page.
Review the types of documents you will need to submit by checking the Emergency Rental Assistance Handout.
Depending on the urgency of the case, it can take 30-45 days to receive a decision once all documents have been subsmitted. If you do not receive a decision after 30-45 days or before a pay date, you can check case status on ACCESS HRA or call HRA InfoLine for information at (718) 557-1399.
Learn more in the Emergency Rental Assistance Grants Flyer.
Updated on January 16, 2021
Department of Finance
Tenants that qualify for the NYC Rent Freeze Program for Tenants with Disabilities (DRIE) can have their rent frozen and be exempt from future rent increases. This does not lower your rent but only keeps it from increasing.
To be eligible for DRIE, you must meet the following requirements
► You must be at least 18 years old.
You must receive one of the following:
► Supplemental Security Income (SSI)
► Social Security Disability Income (SSDI)
► Disability-related Medicaid (if you have received either SSI or SSDI in the past)
► Veterans Affairs Disability Pension
► Veterans Affairs Compensation
► United States Postal Service (USPS) Disability Pension
► United States Postal Service (USPS) Disability Compensation
► You must live in an eligible apartment type.
► You must be named on the lease or the rent order or have been granted succession rights to the apartment.
► The apartment must be your primary residence, meaning you live there for most of the year.
► You must spend more than one-third of your monthly household income on rent.
► The total combined income for all members of your household must be $50,000 or less in the prior calendar year (DRIE records all income sources, taxable, and non-taxable. You can’t deduct your medical expenses and Medicare premium).
More information on eligibility at Disability Rent Increase Exemption.
Complete the DRIE Initial Application. You can submit your application online by signing up with the Department of Finance or by sending it to New York City Department of Finance Rent Freeze Program – DRIE P.O. Box 3179 Union, NJ 07083
More information about the application at Disability Rent Increase Exemption.
Updated on December 13, 2020
Homebase will help you develop a personalized plan to overcome an immediate housing crisis and achieve housing stability. You may be eligible for Homebase services if you:
1) Are at imminent risk of entering the New York City shelter system
2) Are low-income
3) Want to remain stably housed in your community
Find your nearest Homebase office via this map. Call the office before visiting to schedule a set time that is convenient for you. Learn more with these FAQs.
More information on this Housing resources handout.
Information in Spanish in this Spanish Housing resources handout.
NYC Connect offers a list of affordable housing opportunities to the public. Create an account and apply to the listed developments. Remember to keep applying when new developments get posted to increase your chances to be favored in the NYC Connect Housing lottery.
Updated on December 24, 2020
Prevention Assistance and Temporary Housing (PATH)
151 East 151st Street, Bronx, NY 10451
Families with children experiencing homelessness can apply for shelter at the Department of Homeless Services’ Prevention Assistance and Temporary Housing (PATH) center.
PATH will identify housing needs, provide resources to help prevent homelessness, and place families experiencing homelessness into a shelter. During the application process, all families will be offered a temporary shelter placement. PATH is open for 24 hours daily (including holidays and weekends), and applications are processed from 9am-5pm. Interpreter assistance is available.
Families who do not have alternative housing options will be offered a permanent shelter placement. Families with children younger than 21, families with a pregnant woman, and pregnant women are eligible.
All family members seeking shelter must be present and provide identification in the form of one of the following*:
–Form of ID with a picture and proof of age (ex: welfare ID, green card, driver’s license, passport, visa, picture employment card)
–Social Security card
–Identity card in the Public Assistance System
*If you are unable to locate one of the items listed, the Department of Homeless Services will try to help you find a form of identification.
If you are working you must provide your most recent pay stub.
How It Works
Once you arrive at PATH, you will first be interviewed by a Human Resources Administration (HRA) caseworker, who will inquire about your living situation and explain the services that may help you avoid entering shelter- including family mediation, anti-eviction legal services, out-of-city relocation assistance, Family Homelessness Eviction Prevention Supplement (FHEPS), or a One-Shot Deal through HRA.
You may be assigned a temporary shelter placement for up to 10 days while DHS investigates the information provided during the interview. Based on the investigation, DHS determines whether you are eligible for shelter, based on whether you have fully cooperated with the application and eligibility process and/or have other housing options available to you.
To learn more about how to apply, visit the PATH website or download this brochure.
Updated on December 19, 2020